Lakeside, 2 king master suites, games room, hot tub 4 miles to Disney

Absolutely perfect. Our family have just spent 2 weeks in this beautiful spacious property which was very clean and well maintained. The Disney bedroom and provision of toys and character outfits went down a storm with our 2 grandchildren. The kitchen was well equipped for anyone who wanted to prepare food and eat at home. Apart from having a barbecue on one of our "rest days" we ate out most of the time and found an abundance of good restaurants nearby. The Longhorn Steak house is definitely a must.

The property was in an ideal location for quick access to the theme parks and the information provided at the property gave us many useful tips about the surrounding area. I would like to say at this point that whilst directions to supermarket where good there is now a new Walmart which is nearer to the property so a little update on this would be beneficial to future clients.

The view from the master bedroom balcony was amazing and it was gorgeous to sit out there and watch the beautiful sunsets.

The outside area along with the fabulous pool and hot tub were amazing especially after a long day at the theme parks. The pool and hot tub were maintained as promised each Friday. During our stay we did have to contact the maintenance team on one occasion it was the morning after we had arrived and we did not have any hot water. There were very clear instructions on how to contact the team and the problem was dealt with immediately by 2 lovely polite and friendly guys. It was a quick fix as the fuse had tripped following a thunder storm the previous night.

Dawn the owner of the property provided excellent customer service and promptly answered any queries we had prior to our holiday.

Overall this property was up and beyond our expectations and we would not hesitate to recommend it to others. We would like to say a big thank you to Dawn for the use of her property which allowed us as a family to enjoy a wonderful holiday.

The villa was very spacious, very clean and well maintained. It is very close to disney, all the main restaurants such as olive garden, i hop, cracker barrel etc and shops including Wal-Mart target and publix. The pool area is private and sunset lakes is very quiet and peaceful. Owners have thought of everything to make this a home from home. We would highly recommend this villa for your holiday. The owner Dawn was a pleasure to deal with.

The property was immaculate. Even the wonderful pictures didn’t do it justice. It has everything you could possibly need for your stay in Orlando. Dawn was excellent to deal with and they provided wonderful information for both the property and things to do in the area. We have recommended the place to everyone on out return as we would have no doubt anyone visiting would be impressed. It’s close to all the parks and attractions. Seriously couldn’t recommend all aspects of our stay enough. We will definitely return.

Lovely spacious homely villa, perfect for our 3 generation family holiday. Everything was exactly as described on website and it was very well equipped. Situated over looking the lake, we enjoyed many stunning sunsets and the location was perfect for visiting the Parks, shopping or eating out.

All communications with Dawn were very professional yet personal and we would recommend the villa and hopefully return one day.

Upon arrival, we found several burnt out light bulbs, dirty and rusted air vents, disastrous state of the furnace area (all that dust and mold coming into the house and affecting the air we breath - I developed a respiratory infection as a result), no frying pan but a rusted old skillet, sand in the pool - pool pump and heating broke down after three days and we lost 3 days of pool use as a result, dirty patio table + chairs that had not been cleaned, cobwebs all-around (not ones that form overnight but ones that have not been cleaned for a long time), missing panels in the vertical blinds, dirty and uncleaned furniture on the upstairs balcony (we never used it), dirty garage with old games tables etc, rusty BBQ that we never used, dead cockroaches in the kitchen and children's room. Several other issues but I shall stop here. All in all, a very disappointing vacation after having spent thousands of dollars in flights from several parts of Canada. I have rented properties in Florida many times over the past 30+ years and have always had a good experience with the property exactly as described. In this case, I think some of the photographs on the website are pretty old and does not reflect the current condition of many of the items. Having said all this, the cutlery, cookery etc was more than sufficient although the pots and pans are old and worn out and need to be replaced. Both Dawn and the Property Manager were responsive however I did not appreciate the immediate answers and justification by the Property Manager to every issue I raised. It felt like he thought he was dealing with someone (me) who was renting for the first time and had no idea of what this business was all about. Although we will not be returning nor recommending this property to any of our friends and connections, I think the owner can rectify all the issues without too much of an expense and I think it will bode well for her future clients. I recognize my feedback is contrary to feedback from many other guests but I say it the way I see it and my intention is that this feedback helps the owner to make the changes necessary to maintain her property well, beyond repainting. BTW: The two ensuite bathrooms were great (recently renovated - though in one of them the shower was very close to the side wall vs. centred and one actually had to stand sideways to take a shower). The third bathroom really needs to be renovated. The tub + tiles are old with mold. I have all current photos.