House, 3 Bedrooms, 3 Baths, (Sleeps 6). Daily Maid Service INCLUDED
Barry and Nanette Kraham
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Great location and spectacular view of the lake. Sebastian was terrific, very good communication and service. We will definitely come back.
Our maid Tressa and house man Nicholas enjoyed this couple very much and told me they were a pleasure to take care of, we hope to see them on there next visit to the Lake.
Barry Kraham, Owner, Casa Tzampoc
Truly amazing views
The house is extremely well situated - reason for having that fearing access road-. Both Nicolas and Teresa (housekeepers) do their outmost posible to make the guests feel at home and welcomed. The kitchen & tools together with the pool and terrace could use some refurbishment. For the rest, the house is beautiful and the view is a true dream.
Thank you so much for your review. The pool will be re-tiled and deck will be painted in the next couple of weeks. we have had guests non stop for the past three months and we need two weeks to drain and tile the pool and re paint the deck. the pool is very clean but to keep it in tip top shape the water must have the proper chemicals to make sure our guests are safe from any germs, the chemicals make the pool wall look dirty but is is very clean. every 8 months or so we drain the pool and re paint, we have now decided to tile the whole pool to avoid that problem.
This is a fair review and would love these renters back.
What a magical place! We enjoyed our stay greatly. The views were unreal. We were also intimidated by the driveway but what a rush once you reach the top! Having Gustavo guide us helped us feel confident. The kids didn’t want to leave!
Thank you so much for your review Marly. Nanette and I are so happy your stay at Casa Tzampoc was all you expected. We always get such wonderful letters telling how much they love going up and down the hill, we have always found it very exciting.
We will be happy to welcome you and yours again in the future.
Warm regards to you and yours, Barry
La Casa en Pana
WOW.....one word (Breathtaking)!!! That's how beautiful the house is and my family that lives in Guatemala, never had a more wonderful experience in their own country then the one we had. So thanks to Gabriel, Nicolas and Teresa who were very helpful in making our stay even pleasant. Thank you all and we will be back!!!
Thank you so much for your review of Casa Tzampoc,
My wife Nanette and I own Casa Tzampoc and depend on Gabe, Teresa and Nicholas to make our guests feel welcome and comfortable. After getting this review we spoke with Gabe who told me that this family was wonderful and embraced their stay.
Again Thank you and we will look forward to your return.
Stunning views, beautiful and cozy property
Great view and location. Nicolas and Teresa were fantastic help. And the cooks Manuela and her husband were amazing. The dinner they cooked was delicious.
Should advise renters about the steep and scary drive up to the house. Doesn’t make it easy to go out to town at night.
Pool not hot at all so that shouldn’t be advertised as such. Should pay more attention to the toilet paper and water consumption. We ran out of both and had to call Nicolas. Kitchen was quite dirty, had bottles with liquids inside which were unidentifiable.
We brought our pet and it had lots of fun too, since the garden and outside sitting areas are very comfortable and spacious. The fireplace was great, we used it both nights.
The house was absolutely beautiful and well maintained! The view was spectacular! Everyone that helped and greeted us while we stayed at the house made us feel, both, comfortable and relaxed while we were there. Please let Gabriel know how grateful we are for his help in guiding us to the house, getting up the driveway, helping us bring the luggage in, and for giving us a tour of the residence. Also, Thank you Nocholas for helping us unload our luggage, the fantastic conversations, and willingness to go above and beyond to ensure that our stay was perfect. Again, thank you all for such a phenomenal experience en La Casa!
After Patty and her family left I had a chance to speak with Nicholas our house man and Treasa our maid
Who told us Patty and family were terrific guests. We always love to have groups like this who are respectful to the house and our wonderful workers, we would welcome them back if they choose to come back to the Lake.
Barry&Nanette, owners of Casa Tzampoc