Fully Staffed Luxury Villa - Family Friendly, Beachfront, Truly Elegant!

I brought a group of 19 people to the property for four nights. The property itself was better than expected and was more than able to sleep a large group comfortably. Everyone in my group had nothing but good things to say about property. I think one of the best parts of the property is that it really has everything you need from a recreation standpoint. My group took advantage of the pool, the ping pong table, the shuffleboard table, the pool table, the beach and the basketball court. We also had a massage services brought into the house for two days. We even were able to see whales on the ocean right from our pool.

The property is staffed with a large number of people to keep things humming. I think there were 3 hosts, 2 chefs, and a variety of cleaning staff, gardeners, security, etc. You will mostly interact with the hosts on a day to day basis and they were amazing. We kept them late a few nights and they were happy to accommodate us.

The meal style was probably a bit more formal than I expected with scheduled group sittings three times a day as oppose to casual eating. Not a problem for my group as we quick acclimated. The meals themselves were top notch and met all my expectations.

Michelle was wonderful to work with to setup all the logistics and the excursions. We ended up doing a whale watching tour in Samana Bay which was amazing. We saw whales surface and breach multiple times and had a great time. The tour company provided door-to-door service right from the house which was great.

All said and told this place was great value and exceeded expectations for me and my group. Thanks so much for a great time!

This is the perfect property if you have a large group. My family of 21 spent a week over the Thanksgiving holiday at this wonderful home. Michelle did an outstanding job of handling all our reservations for day trips as well as setting up the many Manicures, pedicures and massages. The staff did a great job of waiting on this large group by providing three meals a day and a mid day snack as well as making many beverages from the bar. The food was fantastic and they went out of their way to prepare a traditional Thanksgiving meal and a Birthday cake for one of our guest. All in all, the perfect place for our family.

As great as the Villa looks in the photos, it is even nicer in person. We were a group of 10 people, but could have easily been 16 or more and never felt crowded as the Villa is enormous and the beautiful grounds provided ample opportunity and space for everyone to spread out and have privacy when not all spending time together. The entire villa is extremely well appointed and the grounds meticulously maintained. Each of the 8 bedrooms is larger and nicer than a high end hotel and it was great the way they were spread out across the Villa for even more privacy. As you can see, the pool is really large and our group loved floating around and engaging in some pool volleyball, ping pong and pool during out stay. There is a really nice beach accessible down a beautiful stone stairway in the backyard of the Villa and we enjoyed two fun bonfires on the beach. It is hard to say enough about the daily staff as they catered to us all day and night. The chefs, butlers, maids and landscapers are all top notch and super friendly. We had two chefs and a restaurant manager in our group of guests and the chefs were really wonderful at accommodating any and all of our numerous requests. We even had a really fun whole pig roasted one night, and the staff that sets up the beach bonfire brings down to the beach a full bar and music and the all important smores. Thankfully we did a lot of swimming and other activities or we all would have gained a lot of weight. Finally, it is hard to say enough good things about our host/concierge Michelle. We were communicating long before we arrived and settled on menu and wine and liquor selections and she stopped by every day to check on us and was just a text message away whenever we had a question. She arranged transportation to and from the airport for all of our guests (who were arriving at different times) and she arranged for local tour companies to stop by after we arrived to explain different excursions that we might want to do. She helped us arrange some excursions on our own and we also used available tour companies for a couple of great snorkeling adventures and for horseback riding and two great lunches on Playa Grande beach. The villa staff and hosts all are really experienced and made everything go smoothly. This really is a perfect place for a large family gathering or a gathering of couples/friends (our group) or corporate retreat and, of course, a destination wedding in the beautiful backyard. Hope to return.

Avoid this place at all costs. Air conditioners in multiple rooms were not working. There would be no running water or electricity for hours or days at a time. We spoke with the owners and concierge multiple times and received no apology or help. In addition, multiple guests had items and money stolen from their rooms. I am disappointed and embarrassed to have spent time here and invited guests to spend time here.

We just returned from the beautiful villa and have to say it was one of the MOST AMAZING vacations ever. We were 17 of us - 10 adults and 7 kids and there was ample room for all. The staff were wonderful and we were thoroughly pampered from morning to night. The food was outstanding and plentiful. Thank you Rupert, Felix, Felicita, Joel and all those who made this family reunion such a memorable one. The reasons I did not give it an Excellent rating is because the air conditioning did not work in half the rooms and despite us bringing this to the staff's attention on more than one occasion, they could not fix it. This resulted in many family members being uncomfortable at night due to the heat. I just feel for the price we paid we should have been able to get this resolved or been given some credit back on our stay. Other than that, no issues with the villa. Other watch-outs for future visitors - it is far from airports. Flights to Samana are more expensive and not as much choice of airlines. The drive from Santa Domingo is about 2-2.5 hours. Once we got there however, being remote did not bother us at all (in fact we enjoyed the privacy and lack of other tourists). Regarding the beach access below the villa - it is rocky and not ideal for swimming. There are beautiful beaches about 10-20 mins away that we ended up visiting but you need a car or taxi. Overall, a fantastic visit and I would highly recommend staying here. There is something for all ages. It will be hard to top this trip. Thank you Jason and family for sharing this place with us!