Stunning Villa With Private Pool In The Heart Of Tuscany - CARBON NEUTRAL !
- english, french, german, spanish, italian
Check-in: 2:00 PM
Check-out: 10:00 AM
Smoking allowed outside the house. Late check out possible, pending arrivals. Flexible check-in. Environmental friendly behaviour
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
lovely villa in quiet and rural setting
Great villa enjoying fab views and amazing sunsets. The villa is a good 10 mins drive down an unmade track but if you are looking for a quiet of the beaten track retreat its perfect! Larger than average swimming pool.
Lovely large villa in a wonderful location
Really enjoyed our stay, had lots of facilities with a bigger than usual pool and beautiful garden and special views.
Nice Villa with great location and views but needs better cleaners
Villa is placed in nice area and is well laid out with good room sizes and pool. Air conditioning in all rooms. Views are amazing. Major issue we had was villa was not cleaned well. Cobwebs and insects in all rooms and stairway. Pool was full of insects and lizards. We had to spent half a day cleanup the villa so that my kids stopped saying it was yucky !!
thanks for your feedback which we have taken very seriously to address the cleaning problem you reported.
Albeit I have no doubt of your reported issues I hope you will appreciate this must have been an isolated case. Evidences are the very positive feedback guests have left on other rental portals such as airbnb and holidaylettings for the property as a whole and the way it is maintained (5 stars on airbnb - 4.5 stars holidaylettings). Nevertheless, since the time of your feedback we have reviewed the full house and pool cleaning process. We have changed the cleaning service people with more professional cleaners, we have also inserted a mix of robotic and manual cleaning for the pool with a dedicated person coming in even more regularly to keep water in its pristine conditions. In conclusion, thanks again for your helpful feedback, sure little consolation to read that over the one week stay the issue with the pool was fixed in half a day. In the event of anything being sub-optimal with the property I should always plea our guests to connect with either myself or the property manager asap (!). I can fully reassure on an immediate intervention with a fix of the issue.
Thank you very much again!
Lucca Summer Festival (most famous international pop stars event)
Teatro del Silenzio - Andrea Bocelli home town yearly performance
Terme di Gambassi, Terme di S. Giuliano ( relaxing and soothing experience in Tuscany most renown natural spa)... and many other amazing attractions!!!!!