Casa en Renta ---- Cerca de la Clínica Mayo y St. María

They were very good tenants, kept the house very clean, and were very friendly. I would highly recommend them.

Karen has a very nice family, I recommend.

Rozi and wife are very nice, I recommend.

Betsy & her family were excellent guests. I highly recommend them.

Eric have a good family, I recommend.

Jeff is a great tenant who keeps the house very clean. I appreciate his suggestions and hope I can provide more information. Writing is challenging for me because my English is not very good. Thank you for your advice, and I hope to see you again.

Please give me the opportunity to explain： Yes, You booked the house have a plumbing problem, The former tenants were moving out on October 7. On 8th the Morning, the cleaners found that the basement the plumbing broken, I hired someone to repair it in the afternoon and cleaners went to clean in the night. Because there had raining, the basement was humid, I told you the reason, let you moved in another house on Oct 8th evening, I saw your message in the Morning on 9th, I urgently informed the cleaners to clean again but you did not let her to clean, You said that would bother your dog, I wanted to make you happy so I said that all was my mistake. I refunded you $100 and did not charge the pets cleaning fee $80. Also I told you I would offer you free extra services but if you don't like this house, I would refund you the full amount. On your choice, you would prefer stay. You ended the hospital treatment and asked me to refund you two nights again, because you would leave earlier. In order to make you happy, I agreed to refund one night, but you asked to return you two nights. You booked for 8 nights, but you stayed for 6 nights and wanted to leave earlier. I already refunded you $180. why? you want to refund you again and again, I do not think it is fair to refund you 2 nights for your faults. Yes, they are old houses, but clean and working well. Many people liked living there with much more convenience with them lovely pets. I will improve it and hope to provide best service.

GERALD And her husband are very nice. I recommend.

I want to apologize again for the double booking because the house was on two different web sites, and I forgot to let you know beforehand. That was my mistake. I know that you were very unhappy with the replacement house on the first night, therefore I suggested we see your originally booked house the next morning. I wish you would have told me that you still preferred to still stay in your originally booked house at that time. Because the first night I mentioned to you "If you still prefer the originally booked house you can move there the following day." The people who were staying in the house you originally booked were willing to move out the next day. Also I thought you knew the Home Way policy "If you are not satisfied with the house that you stayed in, you can have a full refund." However, the impression I got from you is that you preferred to stay in the second house instead of your originally booked house. And that you were happy with the current arrangement. During your 25 nights staying there, I wish you would have told me all the things you mentioned in this review. I always respond quickly and meet my renter's needs ( you can check my previous reviews). In this case if I knew you needed a slow cooker, I would have bought one to put in the house. I hope this will help you understand that I am not fraudulently advertising this house. I am honestly trying to provide a decent, clean, 4 bedroom house at a very affordable price. I'm sorry you had an unpleasant experience, but it seems like a miscommunication was the root cause of your less than satisfactory stay.

Hugh has a wonderful family. The room was kept very clean. They are really nice. I hope to see him again. Highly recommended to all hosts.

Karin is very nice, I recommend,