The house was a close to the beach and was a perfect amount of space. The cleaning people did not exchange the comforters, which was disappointing. We washed them first. The living room and bedroom furniture was old and uncomfortable. The master shower stall was extremely narrow & cramped. It was a shame how unkept the yard was. There is a great back yard with burnt out grass and overgrown with tall weeds, which lent itself to lots of bugs. The most disappointing was the owners response to first a leak in the ceiling and then losing the air conditioning. I understand things break, however, the response was "you have to understand, these things happen", which was insulting; not, let me call an hvac person. I was told I could go home (this was day 2). There were no screens on the front door or the slider, which were both broken. I called Vrbo, who's response was tremendous. After they contacted the owner, an hvac person arrived that evening and it was repaired. The filter was filthy, like it had never been changed. Had it not been repaired then, the water accumulated in the ceiling would have broken through. We opted to stay because this trip included clearing 6 adult schedules and moving to another property would have been difficult. This could be a lovely property if the owner had shown some pride of ownership & maintenance. Instead it was just sad. This was not an inexpensive rental & I expected a higher quality than what we received. Very disappointed.