4/10 (不満)
Susan S.
2023 年 11 月 25 日
良かった点 : 清潔度
気になった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Disappointing stay with significant issues
Firstly, the house was very clean with a well stocked pantry and plenty of nice smelling sheets and towels.
That said, our recent stay at this VRBO listing was fraught with difficulties. Upon arrival, we were immediately inconvenienced by the lack of a front door code, requiring a phone call to gain entry. This was just the beginning of a series of disappointments.
The driveway was partially blocked by a non-functional car, which limited our parking options and accessibility. Inside, the family room, prominently featuring a fireplace, was surprisingly devoid of furniture. This, coupled with a strict rule against moving any furniture, left us without a comfortable space to gather and relax.
The house included an extensive list of prohibitions, detailed in what we dubbed the 'no-no book', which felt excessively restrictive and somewhat unwelcoming. Our discovery of water leaks in the property added to our discomfort, and the response we received upon reporting these issues was startlingly rude, further souring our experience.
Additionally, the advertised theater room was non-functional, denying us one of the key features we looked forward to enjoying. To compound our concerns, the second-floor deck was in a state of disrepair, with rotted planks and hazardous holes, posing a safety risk and limiting our use of the outdoor space.
Overall, our stay was marred by these numerous issues, detracting significantly from the potential enjoyment of the property.
Susan S.
2023 年 11 月に 3 泊滞在
