宿泊施設をすべて表示
一棟貸し

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接

Magical Retreat with Pool in Windsor Hills

ウォーターパーク、屋外プール付きのファミリー向けバケーションホーム

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接の写真ギャラリー

客室
リビング エリア
客室
外観
プール

口コミ

10段階中8.8
非常に良い
ベッドルーム 6 室バスルーム 4 室定員 14 名278.7 ㎡

人気の設備とサービス

  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • WiFi (無料)

周辺ガイド

地図で表示
Kissimmee, FL
  • Place, ミスティック デューンズ ゴルフ クラブ
    ‪徒歩 20 分‬
  • Place, ボナンザ ゴルフ & ギフツ
    ‪車で 3 分‬
  • Place, ウォルト ディズニー ワールド リゾート
    ‪車で 6 分‬
  • Airport, オーランド, フロリダ (MCO-オーランド国際空港)
    ‪車で 32 分‬

客室 & ベッド

ベッドルーム 6 室 (定員 14 名)

ベッドルーム 1

クイーンベッド 1 台

ベッドルーム 2

ダブルベッド 1 台およびシングルベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

キングベッド 1 台

ベッドルーム 5

キングベッド 1 台

ベッドルーム 6

ダブルベッド 1 台およびシングルベッド 1 台

バスルーム 4 室

バスルーム 1

トイレ · シャワーのみ

バスルーム 2

浴槽またはシャワー · トイレ

バスルーム 3

トイレ · シャワーのみ

バスルーム 4

浴槽またはシャワー · トイレ

その他のスペース

テラスまたはパティオ
キッチン
独立したダイニングエリア
ダイニングスペース

この施設について

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接

これは素晴らしい価値のある本当に豪華な別荘です!!

2019年に新しく改装され、アップグレードされました！ すべてが真新しいものをお楽しみいただけます！

豪華なヴィラの特徴：
•プライベートプール付きの6ベッドルーム4バスヴィラ
•キングマスターベッドルーム3室、クイーンベッドルーム1室、ツインベッドルーム2室
•すべてのベッドルームにはHDテレビがあります
•無料のベビーベッド、ハイチェア
•チャイルドセーフティプールフェンス
•すべての主要な機器を備えた完全装備のキッチン
•ワイヤレスインターネットサービス
���フルサイズの洗濯機と乾燥機
•フルダイニングルーム、リビングルーム、グレートルーム
•専門的な装飾と家具
•ビリヤード台とゲームテレビを備えたゲームルーム
•クラブハウスまで徒歩ですぐ
•私たちのプロパティマネージャーは、ディズニーエリアで最高の1つです。 彼らは、私たちと同じように優れたサービスを提供することに関心があります。 完全一致！
この家はあなたにディズニーの興奮をもたらし、みんながあなたの旅行について何ヶ月も話してくれるでしょう！
注意：
-オプションのプールヒートは1日あたり25ドルと税金です。
-完全なプロパンタンクを備えたオプションのバーベキューガスグリルは、税込みで65ドルから

この美しい家に加えて、お客様はウィンザーヒルズクラブハウス、雑貨店、リゾートスタイルのプール、ゲーム���ーム、エクササイズルーム、劇場、その他すべての設備に追加料金なしで完全にアクセスできます。 また、ショッピングやレストランからわずか数分です。

日付を指定して料金を検索

設備とサービス

プール
ホットタブ
キッチン
洗濯機
乾燥機
WiFi (無料)

類似した宿泊施設

ゲーム室
Welcome to The Windsor Dream!
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 10.0、最高に素晴らしい、(167 件の口コミ) 件の口コミ
Welcome to The Windsor Dream!

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊不可
default

喫煙

喫煙不可
[2607DV WH] By booking this reservation, you agree to the additional policies, terms, and conditions below. GENERAL RULES: The primary guest on t...

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セット、デッドボルトロックが備わっています

周辺地域について

キシミー

このバケーションホームは、キシミーのウィンザー ヒルズ地区にあり、テーマパーク近くに位置しています。アクティビティを楽しむなら、ミスティック デューンズ ゴルフ クラブとレユニオン リゾート ゴルフ コースがおすすめ。ウォルト ディズニー ワールド リゾートやオールド タウンは地域の人気スポットとして有名です。子供連れで楽しむならディズニーズ ハリウッド スタジオへ行ってみましょう。ESPN ワイド ワールド オブ スポーツ コンプレックスでイベントや試合が予定されてないかチェックしてみるのもおすすめです。
オーランドのバケーションホームをもっと見る新しいウィンドウで開く
地図
Kissimmee, FL

周辺情報

  • ミスティック デューンズ ゴルフ クラブ - 徒歩 20 分 - 1.7 km
  • ボナンザ ゴルフ & ギフツ - 車で 3 分 - 2.7 km
  • ウォルト ディズニー ワールド リゾート - 車で 6 分 - 4.7 km
  • ディズニーズ アニマル キングダム® テーマ パーク - 車で 7 分 - 4.5 km
  • ディズニー スプリングス™ - 車で 11 分 - 13.4 km

交通案内

  • キシミー駅から車で 26 分
  • キシミー ゲートウェイ空港 (ISM) から車で 21 分

レストラン

  • ‪McDonald's - ‬車で 4 分
  • ‪Starbucks - ‬車で 3 分
  • ‪Del Taco - ‬車で 3 分
  • ‪Sickies Garage Burgers & Brews - ‬車で 4 分
  • ‪Drafts Sports Bar & Grill - ‬徒歩 15 分

よくあるご質問

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接にプールはありますか ?

はい、この宿泊施設には屋外プールがあります。

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

2019️2019新しく改装された☀️6BRヴィラ/プール/ 2。ディズニーまで5マイル/クラブハウスに近接はどこにありますか ?

キシミーのウィンザー ヒルズに位置するバケーションホームは、アイランドH2Oライブ！およびウォルト ディズニー ワールド リゾートから 5 km 圏内です。ミスティック デューンズ ゴルフ クラブまで 4.6 km です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 41 件の口コミ中 26 件が非常に良い
評価 8 - 41 件の口コミ中 4 件が良い
評価 6 - 41 件の口コミ中 10 件が普通
評価 4 - 41 件の口コミ中 1 件が不満
評価 2 - 41 件の口コミ中 0 件が非常に不満

8.6/10

清潔度

9.6/10

チェックイン

7.8/10

コミュニケーション

10/10

ロケーション

8.8/10

掲載情報の正確さ

口コミ

10/10 (非常に良い)

Norelle B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great house for a Disney Vacation

The house was great, the kids loved the pool at the house and the water slides at the community pool. Great location for both Disney and Universal.
2019 年 7 月に 8 泊滞在

10/10 (非常に良い)

Amanda M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

disney trip 2022

We had a great stay at this property. It is a very short drive to Disney property. The location in the neighborhood is perfect for families. they playground across the street was great for the kids. We loved our stay
2021 年 11 月に 8 泊滞在

10/10 (非常に良い)

Kelly N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful rental

This rental was great for our family with kids. We really enjoyed having the pool and the owners responded quickly. This was a great trip!!
2019 年 11 月に 9 泊滞在

10/10 (非常に良い)

Alison D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Disney stay

Property was accurately portrayed, very clean and well kept. Close to park and water park for kids and close to Disney. Lots for kids to do inside the game room and outside in the pool. Love the themed rooms. Wonderful property and enjoyed our stay.
2023 年 4 月に 5 泊滞在

10/10 (非常に良い)

Peggy N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Had a blast

We stayed for 5 nights and really enjoyed our time at the property. We splurged on the spa/pool heater and it was well worth it. We never really used the resort amenities but enjoyed the home and all it had to offer!
2022 年 5 月に 5 泊滞在

8/10 (良い)

John M.、Riverview , New Brunswick

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Disney Dazzles

We had a great house with excellent location. It was 6 bedrooms and lots of TVs and a games room and pool for all to enjoy.
2022 年 3 月に 9 泊滞在

10/10 (非常に良い)

Wesley W.

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : チェックイン

Would stay here again

Great location. Nice, large home in a nice gated community. Check in through the gate via Lyft was inconvenient and long as we never received a gate code and the line to get in was always long. But overall we were happy with our stay.
2021 年 5 月に 6 泊滞在

10/10 (非常に良い)

Dana N.、Walnut Creek, CA

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Excellent location for Disney

This home was great for our two families w teens and tweens. It was a short drive to Disney and we thoroughly enjoyed the pool/hot tub at the end of the day. The kids loved the themed rooms and having two masters was perfect for our two families. Be sure to read the details of what is included so you pick up extra toilet paper, laundry detergent and salt/pepper. Great location and main loving space.
2020 年 11 月に 5 泊滞在

10/10 (非常に良い)

Emil S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great stay, smooth check in very nice community

I stayed at this house with my family and we had a good time. Great amenities, close to a mini resort with slide and pool (passes included with stay, walking distance. Great if you have kids. Neighborhood is very clean and security is top notch without worries of strangers wondering around that don't belong there. Quick response with owner/agency. All questions were answered in a quick manner.
2021 年 2 月に 5 泊滞在

10/10 (非常に良い)

Willie F G.、Des Moines, WA

Beautifully put together with young & old in mind

We just came back from our 2-week holiday in Disney, Orlando. Thanks to Kathy and Andy, we had a fantastic time. The clubhouse amenities in Windsor at Westside are amazing. Our grand kids enjoyed playing at the clubhouse everyday, only a 5-minut walking from the villa to the clubhouse. Everyone in our party of 12 people commented on their delight about the resort amenities. The service staff was professional, pleasant and helpful. The villa was clean, spacious and beautifully designed with attention to details. We already booked for next Fall and look forward to going back.

6/10 (普通)

Robert K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ

Vacation

The pictures of the property show a different pool and pool area. The pictures are out of date for what the pool really looks like, broken tiles that are making the bricks pop up. The picture of actual pool is from 20 years ago but you have to really look at the pictures to see the real pool as the first picture of the pool in ad is someone else's pool. Please make owners have current pictures of there properties, not 20years old pics.
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Emily L.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ

Great place to stay with a family

We've stayed at this gated community a number of times but our first time in this particular house. It's a great place, large house, fun pool and hot tub, game room, and it's a short walk to the large community pool and water slides. My kids love going there. The only frustration was that I had asked for pool heat to be turned on but it wasn't when we got there, so I had to spend time on several phone calls with the property management company about that, and then we didn't have pool heat for our first day there. I suggest making sure they confirm that you're getting pool heat turned on so it's ready when you arrive. The dishwasher didn't work, but they were very responsive when I told them it didn't work. Other than that, everything was awesome and we had a great time!
2024 年 2 月に 4 泊滞在

8/10 (良い)

Joe S.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ

Great stay overall, more towels would be nice.

Overall a great stay. 4 stars overall just due to no hand towels or kitchen towels provided. We requested them from the staff via text. They responded and said they would have some brought but never did. Communication with the host company was ok, but slow. Hot tub/pool heat are not included. So we did have to pay extra for that upon arrival. Heat was turned on in a couple days and we used the hot tub after that. Overall would recommend, but would hope hand & kitchen towels are provided next stay.
2023 年 6 月に 7 泊滞在

6/10 (普通)

Justine D.

良かった点 : 清潔度、ロケーション

Nice BUT hot tub / pool is a problem

The house was nice, clean and spacious. The hot tub / pool was extremely disappointing. I paid to have it heated and it was pointless because there was a leak, and the pool / hot tub had to be filled a few times. The rental company was fully aware of this problem prior to my check in and had the nerve to charge me for the heat when they knew it was futile. I have been in contact with the rental company during my stay and even now and, they refuse to refund me for the heat fee. I have proof that I contacted them while I was there, that's the excuse they give for not refunding (that I didn't contact them until after I checked out). Be fully aware that the pool / hot tub doesn't work properly, it leaks and the bubbles - don't bubble. I also told them about the broken / chipped dishes & cups (so dangerous), and dishwasher doesn't clean anything. 3 stars because the house itself was nice.
2025 年 1 月に 6 泊滞在

6/10 (普通)

Alexandra W.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション

Just OK - Needs some changes and updates

Overall we had a nice stay, but the property needs some serious updates: new carpeting, fresh paint, water stains fixed, weeds pulled across the patio. There are also almost no towels so expect to need to do a few loads during your stay. It says there is a ‘starting amount’ which I would take to mean one large towel, hand towel, and face cloth per occupant which wasn’t the case. I actually called and emailed the property management company (Nova) to see if maybe the cleaners forgot to leave some towels as it was that bad. I never heard a response back. Windsor Hills was great. But I wouldn’t pick this property or any managed by Nova in the future.
2021 年 9 月に 7 泊滞在

6/10 (普通)

Carolyn K.

良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション

Great house pool didn’t work

Our stay in the house was very good. The pool area was covered with leaves and there was no broom to clean them. The pool was very dirty and after 3 calls to the property manager they came on the last afternoon only to tell us the pool had a leak and would not hold the chemicals. He did however clean the pool and put chemicals in it. The jets still weren’t working so for the entire week the pool was not available and no attempt was made to fix the leak. The weather was very warm for March and we were looking forward to using the pool. Beautiful property but we should have been advised that the pool was unavailable rather than asking if we wanted it heated
2023 年 3 月に 7 泊滞在

6/10 (普通)

Jennifer K.、Montague, USA

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Good location and very roomy

Great location very close to the parks and Walmart. Super easy to get in and out of the gate. Felt very safe and the welcome center with pool and game room were great! Cute little store with food and ice cream. We had enough space for our group of 12. We did have some issues with the house, pool and spa. Before taking our vacation we set up the heat of the pool and spa. Upon arrival the pool felt a little warm but the spa did not. We struggled the whole week with getting the spa warm it was a pain in the butt and very disappointing . There was bare minimum of every supplies. Make sure you get everything you would need for your stay ahead of time. We didn’t have enough towels and wash cloths to go around and didn’t have any dish towels or wash cloths. Dryer took for ever to dry. The pace could use some upgrading for sure. We made the best of it.
2022 年 2 月に 6 泊滞在

6/10 (普通)

Ravae S.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

Nice, but needs repairs & better communication

The property was nice, but definitely needed some basic repairs. The patio furniture was dirty and the house temperature was very cold. Communication with property managers and owners was delayed and insufficient. It was a real challenge and took away from our vacation experience. Once the temperature was turned down, the house became too hot. My requests for adjustment were never responded to. The cushions were promised to be cleaned, and it never happened. We had to use our towels to sit on in order to be out on the patio. Leaky faucets, moldy caulking in all bathrooms, and the smell of sewer gas (from every sink) were total negatives for each bathroom. My dad is a plumber, he was there with us, so we were all acutely aware of the plumbing deficiencies. Additionally, there were missing light bulbs from light fixtures. The house looked like it did in the pictures and the neighborhood was really nice.
2021 年 8 月に 7 泊滞在

4/10 (不満)

christina s.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション

Good but not great

The property was in a great area not far from universal studios. I loved the master bed and the was really about it. Upon arrival we noticed the property was very unclean especially by covid standards.. The coffee pot had bugs in the pitcher, the master bathroom door looked like it had feces on the door, squashed roches on the blinds and drapes in master bedroom and a few other areas of the house, the microwave was broken and wouldn't shut (had to call like 4 times to get someone to fix that so my disabled mother in law would be able to heat her food while we stayed at the park) They did come fix it but never brought a new coffee pot so we just bought one.) A ton of the furniture was broke- the couch the chair/bench by the front door and the Foosball table in the garage. We took a ton of pictures because we didn't want to be considered for the fault.... The air hockey table was missing the puck and we couldn't even play it.. Also, the area where the game tables was located was really unusable in my opinion. Couldn't get the TV in game room to work and the Nintendo game only had one remote and no games (what's the point) and my daughter stepped on a tack in the garage/gameroom thankfully she was wearing flipflops.. All in all, for what we paid it wasn't worth it. This is honestly the worst review I've ever left and I hate to do it.. also, the staff in the clubhouse was very short when speaking to me and my husband it's like they were tired of dealing with people. We didn't even go back up there..
2021 年 11 月に 5 泊滞在

10/10 (非常に良い)

Kira K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Family Fun

Our stay at four corners was very nice. The property is spacious, and we didn't feel like we were on top of one another during our stay. With 7 adults and 5 children, that was a huge plus! Having the pool at the house was a big win as well. We were able to go and enjoy the larger resort pool and water park in the morning and then after naps, we stayed in and played in the pool at the home. The house was pretty well stocked with items needed for the kitchen, and towels for the bathrooms. Really appreciated the master having a crib, and a pack and play stored on site. It was such a time saver and we didn't have to pack those items! The property is super close to really anything you would want to do in Orlando. A few "cons" : 1. The game room listed on line, while great, is in a garage. (It almost looks like a basement online.) So there is NO air. Just make sure to bring a box fan and open the garage doors if needed. It gets very hot in there. 2. Weeds were growing up in between the tiles of the back patio at the pool. The smaller kids just wanted to pluck it up and throw it around. Would be nice if those were taken care of before someone's stay. 3. We did not have great "neighbors" unfortunately which caused us to leave a day early. (This is no way the fault of the owner of course.) Just noting it because the houses are very close together. We could hear them partying all night. They were loud! Then despite there being a "no firework" policy they were setting them off. It was not easy to call the management number to about the noise, as it was supposed to go to an after hours answer service. That didn't happen. So we had to drive up to the main building to get the issue addressed. This is most likely not typical, but was part of our experience. That being said, I would rent this space again, and would just bring a few extra things with me, like a DVD player to help pass time on rainy days.
2020 年 7 月に 5 泊滞在

6/10 (普通)

Jamie P.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

Good location, just okay home

From the pictures online, I thought this place looked awesome. However, upon arrival it’s in need of some refurbishment, replacement of furniture, and a good deep cleaning. We were really excited about having our own pool and hot tub but were disappointed to find out dirty. There were no institutions on how to make the hot tub turn on, as it was pool temp. The place didn’t seem clean upon arrival either. Sinks in the bathroom seemed dirty, the counters didn’t seem cleaned off and everything just seemed pretty grimy. Especially the banister railing and patio door track. Yikes! They need to provide basic necessities of a home and not expect guests to buy items that will never be used up in the stay allotted! For example, there was also only a small amount of toilet paper, 1/2 roll of paper towel, tiny bars of hand soap in bathrooms, no washcloths bathrooms, no laundry soap, no towels for pool and were instructed NOT to use bath towels so then we had to go buy them since they wouldn’t fit into luggage, no cleaning supplies whatsoever so we had to buy Clorox wipes just to tidy up what the cleaning service didn’t do. No salt and pepper or very basic seasoning, no hot pads, and no kitchen towels. To me, when you rent a home, some of these items should just be there especially when we’re paying a premium price to be there. There was no way to take all these things back with us, so we just left them there for the next guests. I sent an email to the property manager on the 2nd day of our 11 day stay and never heard back from them on resolving anything. The person they hired to clean the pools just happened to be making the rounds to us and our neighbors on the third day, but otherwise I’d be willing to bet we’d just be stuck. Oh, and that person came unannounced, so all the sudden you looked out to the patio to see him outside! lol, one way to do it, I guess. On the bright side, the location is in good proximity to the parks, which is what we spent our time doing. So, In that regard, this place was a good fit. Once the pool was clean, we enjoyed it.
2022 年 3 月に 10 泊滞在

6/10 (普通)

Paul D.、Lichfield, England

良かった点 : チェックイン、ロケーション、掲載情報の正確さ

Could do with some TLC

This would once have been a superb property , which unfortunately is suffering from lack of maintenance. Some of the areas of concern are listed below, I have left out the minor niggles. Games Room - Not Usable. The cues for the pool table had no tips, The Air Hockey table had no air and the bar football table had no ball! The Living Room - Settee had collapsed previous to our visit (as stated on a previous review). We had to prop it up with tiles we found in a store cupboard. A bench seat adjacent to the front door had bent legs at one end and is in danger of a similar collapse. Both of these could be considered dangerous. Bedrooms - Quilts had no covers. I doubt whether these are washed on a regular basis, so I would consider covers as essential for hygiene purposes. Pool Area - Netting barrier to divide pool off from house is in poor condition. There was a hole in the Lanai which let in wildlife ( we had a squirrel and a Racoon in the pool area!) There is one broken chair and the area surrounding the pool was weed infested. My wife spent some time weeding the area to make it better for us to use the pool. Despite all of the above , we enjoyed our stay ( we always make the best of a poor situation ) as the location and the resort itself were good.
2022 年 4 月に 14 泊滞在

6/10 (普通)

Ann T.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ

Okay with potential for excellent

Our extended family group of 11 (4 kids, 7 adults) stayed for 9 days. The location is great, very accessible to local attractions. The club house has a nice pool and is a great option for the kids. Unfortunately, the house was not in a state I would expect and communication with the property manager was poor. We checked in on a Thursday evening to find that the house had definitely not been thoroughly cleaned as a Covid19 precaution and scheduled maintenance work (as was cited for the reason we could not check in early). The highchair was full of food from previous guests, faucets were not able to be turned off, toilets ran continually, and bathrooms had dust bunnies and dirty walls. There were three washcloths and not enough bath and hand towels, no bath/floor mats and only 6 forks in the whole house. Windows were caked in mossy mold as was the side of the pool. The pool deck was covered in weeds, patio furniture was filthy and worn out, and screens around the pool were missing/broken. Water stains on ceilings, missing light bulbs and switches that did not work in 3 of the 6 bedrooms was a daily frustration. The washing machine was operational but so loud that it could be heard throughout the house. Understanding that rental homes are not always kept to the same standard that we keep our own homes, I reached out to the booking company the day after we arrived requesting more forks, lightbulbs/attention to the switches that did not work and additional towels and washcloths. I also noted the faucets and toilets as the water waste was not environmentally friendly. I received a prompt reply from the booking agency stating that they would be in touch with the property manager and someone would contact me the following day. We received no reply or communication from anyone until someone showed up at the house unannounced 18 hours before our checkout time from a 8 night stay... They replaced a light bulb, fixed a running toilet and dropped off two sets of new silverware and 4 towel sets...none of which we could use at that point in our stay (as we had already purchased forks and made due with our beach towels and did not have time to wash the new towels provided). The home owners communicated well leading up to the trip, the rental process and fees came with no surprises and the home layout was as advertised. Unfortunately there was a lot of room for improvement that could have made the stay much more enjoyable.
2021 年 10 月に 8 泊滞在

10/10 (非常に良い)

Tamara R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice home in great location

Great location, close to shopping and restaurants and 15 min drive to Disney parks. Playground across the street was shaded and resort water park walking distance. The pool and hot tub were a welcome retreat after a day at the parks. The house was big enough for all 11 of us with lots of space to spread out.
2021 年 4 月に 8 泊滞在

6/10 (普通)

cortney o.

良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション

In need of updates and new property manager

Pros: location very close to Disney parks, great community pool and water park, comfortable beds, good appliances, high chair and crib available Cons: unresponsive property manager, paid extra for pool heating and only the spa could get warm water (the pool jets circulated water of the same temperature), extensive water damage on ceilings, grimy carpet upstairs, cracked tiles in bathrooms, missing floor pieces in the game room (which is is not air conditioned), leaky faucets. Property management didn’t respond to any texts. Owner responded through VRBO and directed us to the property manager...
2021 年 2 月に 6 泊滞在

オーナーについて

オーナー : Frank & Winnie

オーナーのプロフィール画像
Welcome to WY Vacation Home, part of Ecco Vacation Group!

As full-time vacation home owners, Frank & Winnie have been in this business since 2008, with hundreds of happy guests and positive reviews. We own and manage 20+ large luxury vacation homes at Disney area, provide our guests the best service and memorable vacation experience. Feel free to contact us, we will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!

言語 :

英語
弊社サービスについてご意見をお聞かせくださいご意見の送信