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Game Room, Pool & Themed Bedrooms/Close2Disney!

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Kids will have fun in this Star War bedroom with beautiful lights.
Modern, vibrant living room with a sleek design, cozy seating, and a big TV!
Kids will love the upstairs bedroom with a cool Harry Potter theme
Spacious 2-story villa with a grand entry, lush landscaping, and a 2-car garage!
Luxury resort-style retreat with pools, waterslides, and lush tropical vibes!

Reviews

8.8 out of 10
Excellent
6 bedrooms4 bathroomsSleeps 143000 sq ft

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪20 min walk‬
  • Place, Bonanza Golf & Gifts
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Rooms & beds

6 bedrooms (sleeps 14)

Bedroom 1

1 King Bed and 1 Crib

Bedroom 2

1 King Bed

Bedroom 3

1 Double Bed and 1 Single Bed

Bedroom 4

1 Double Bed and 1 Single Bed

Bedroom 5

1 King Bed

Bedroom 6

1 Queen Bed

4 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Separate dining area
Dining area

About this property

Game Room, Pool & Themed Bedrooms/Close2Disney!

Summary:

Experience the ultimate Disney vacation at this luxury villa! With Harry Potter and Star Wars-themed rooms, a sparkling private pool, and a game room packed with air hockey, billiards, and foosball, there's entertainment for everyone. Located in Windsor Hills Resort, just minutes from Disney and Orlando’s best attractions, the home offers modern comforts, resort-style amenities, and enough space for large families or groups to unwind and create lasting memories.



The Space:

Step into a world of opulence and contemporary style in our exquisite villa. Indulge in the ultimate comfort and convenience with our luxurious interior amenities, carefully curated to enhance your stay.



Ground Floor

Prepare gourmet meals in the state-of-the-art kitchen, unwind in the tastefully furnished living spaces, and stay connected with lightning-fast WiFi. Relax and enjoy your favorite shows on the Smart TVs, gather around the breakfast bar for a quick bite, and savor unforgettable meals in the elegant dining room. With plush sofas and impeccable design, every corner exudes comfort and sophistication. Immerse yourself in luxury and create lasting memories in this exceptional retreat! Whether you're looking to take a refreshing dip in the pool or unwind with a tropical drink by the water, this is the perfect oasis for your vacation. Embrace the Florida sunshine, savor delicious meals al fresco, and create unforgettable memories with family and friends. Your ultimate relaxation awaits!



- State-of-the-Art Kitchen for Culinary Delights

- Comfortable Sofas for Relaxation and Bonding

- Smart TVs for Entertainment at Your Fingertips

- Elegant 8-Person Dining Room for Memorable Meals

- Lightning-Fast Wi-Fi for Seamless Connectivity

- Patio Dining for Al Fresco Meals

- Private Pool for Refreshing Dips

- Game room with an air hockey table, a pool table, and a foosball table



Bedrooms and Bathrooms

Generous bedrooms with the home with each offering comfortable beds topped in soft, quality linen, flat screen TV’s, access to adjoining ensuite bathrooms and plenty of space to unpack and make yourself at home.

- Bedroom 1: King sized Master and crib with en-suite bathroom

(crib sheet NOT included, please bring your own)

- Bedroom 2: King sized bedroom with en-suite shower

- Bedroom 3: Harry Potter theme with 1 twin bed 1 full bed

- Bedroom 4: Star wars theme with 1 twin 1 full bed

- Bedroom 5: King sized bedroom

- Bedroom 6: Queen sized bedroom

- Upstairs bathroom with bathtub



INCLUSIVE RESORT AMENITIES

In addition to all this, there’s also a convenience store for any last-minute items and treats. (Regarding resort amenities, please note that our organization cannot assume responsibility for their availability. Any closures or maintenance issues fall under the purview of the resort's management)



- A double Olympic size resort swimming pool

- A waterpark area

- Children's play area with miniature castle and slides

- A golf putting green

- Tennis and volleyball courts

- Palm tree lined sun deck with luxurious lounge chairs

- State-of-the-art fitness center

- Games room with billiards, table tennis, and video arcade

- A grocery store



Guest Access:

Guests have private keyless access to the entire house and private outdoor areas as well as free Wi-Fi, free parking, complimentary coffee and access to a laundry with a washing machine and dryer.



You will also have access to 24/7 support should you need anything during your stay.



Included with your stay is FREE, FULL ACCESS to the resort amenities.



The Neighborhood:

Sample.



Getting Around:

The best way to get around is by car with free parking included during your stay.



Guests can also use a taxi service or a ride share company like Uber with plenty of cars at any time of the day or night.



Other Things to Note:

Due to food and safety concerns, we do not provide amenities related to food including salt, pepper, sugar, and spices.



Parking Notice: Please be advised that parking is limited, and a maximum of 3 cars is allowed for guests. We kindly ask that you adhere to this limit to ensure a smooth experience for all our guests and neighbors. Unauthorized additional vehicles may result in the cancellation of the reservation or additional charges. Thank you for your cooperation!



For parking, 3 primary drivers can be registered with no pass sharing between guests.

NO STREET PARKING. Please park in the driveways and designated area only.

Resort pass sharing is not allowed.



Additional Services (requires extra payment):

✨Pool heat ($35 a day)

The pool heater must be turned on for the full duration of your stay.



✨Grill Rental

4 Burner ($105/week) One full propane tank is provided.

Additional day: $15 per day

Extra Propane Gas: $40



Please note that f you require an extra propane tank during your stay (for example, if the gas runs out due to frequent use), the vendor charges an additional $40 for the refill.

Additional Services (requires extra payment):

-Pool heat ($35 a day)



Pool Heater Operational Hours: 9AM-9PM

Please send your pool request 3 days before your arrival.

The pool heater must be turned on for the full duration of your stay.

Please note that during winter cold months, pool heaters will generally heat the water temperature to 78-82°F and may be unable to go much higher because of the cold ambient temperature.





Check in and check out



✨We have a firm check-in time at 4PM



✨Should you arrive at the property earlier, feel free to explore the resort clubhouse, where you will have full access to the resort amenities



✨We have a firm check-out time at 10AM

We cannot provide late check-out



✨Our cleaning/maintenance team has a cleaning schedule and they need adequate time to prepare the property for the next guests arrival



✨If you have a flight that does not depart until later in the day, have no fear! You will still have access to the resort amenities until your departure



Amenities at the property

✨Linens and bathroom towels

In addition to all this, there’s also a convenience store for any last-minute items and treats.



Towels Policy

• Bath towels are provided for indoor bathroom use only

• Pool towels at the home are for private pool use only

• For the clubhouse pool, water park, beach, or off-site locations, please bring your own towels



Interaction with Guests:

We will be accessible for our guests via phone, text, or the Airbnb app.



Expect a quick and prompt response. We give our guests space but are available for every inquiry.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted
[2607DV WH] By booking this reservation, you agree to the additional policies, terms, and conditions below. GENERAL RULES: The primary guest on t...

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

About the area

Kissimmee

Located in Windsor Hills, a neighbourhood in Kissimmee, this holiday home is near theme parks and near a water park. Mystic Dunes Golf Club and Reunion Resort Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney World® Resort and Old Town. Travelling with kids? Make time for Disney's Hollywood Studios®, or head to an event or a match at ESPN Wide World of Sports Complex.
View more Holiday homes in OrlandoOpens in a new window
Map
Kissimmee, FL

What's nearby

  • Mystic Dunes Golf Club - 20 min walk - 1.7 km
  • Bonanza Golf & Gifts - 3 min drive - 2.7 km
  • Walt Disney World® Resort - 6 min drive - 4.7 km
  • Disney's Animal Kingdom® Theme Park - 7 min drive - 4.5 km
  • Disney Springs™ - 12 min drive - 13.7 km

Getting around

  • Kissimmee Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Del Taco - ‬3 min drive
  • ‪Osaka Bay Buffet - ‬3 min drive
  • ‪Sickies Garage Burgers & Brews - ‬4 min drive

Frequently asked questions

Does Game Room, Pool & Themed Bedrooms/Close2Disney! have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Game Room, Pool & Themed Bedrooms/Close2Disney!?

As of 6 Apr, 2026, prices found for a 1-night stay for 2 adults at Game Room, Pool & Themed Bedrooms/Close2Disney! on 22 Jun, 2026 start from S$340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Game Room, Pool & Themed Bedrooms/Close2Disney! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Game Room, Pool & Themed Bedrooms/Close2Disney!?

On-site parking is available at the property.

What time is check-in at Game Room, Pool & Themed Bedrooms/Close2Disney!?

Check-in begins at 4:00 PM.

What time is check-out at Game Room, Pool & Themed Bedrooms/Close2Disney!?

Checkout is at 10:00 AM.

Where is Game Room, Pool & Themed Bedrooms/Close2Disney! located?

This family-friendly Kissimmee holiday home is located in Windsor Hills, within 3 mi (5 km) of Bonanza Golf & Gifts and Walt Disney World® Resort. Island H2O Live! and Mystic Dunes Golf Club are also within 3 miles (5 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 27 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 10 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

8.6/10

Cleanliness

9.6/10

Check-in

8.0/10

Communication

10/10

Location

8.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Amparo M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The house was big and open. Furniture and veds comfortable and accommodating. My children loved the themed rooms. Game room was a hit. Pool heater didn't seem to work great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Norelle B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house for a Disney Vacation

The house was great, the kids loved the pool at the house and the water slides at the community pool. Great location for both Disney and Universal.
Stayed 8 nights in Jul 2019
Verified

10/10 Excellent

Amanda M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

disney trip 2022

We had a great stay at this property. It is a very short drive to Disney property. The location in the neighborhood is perfect for families. they playground across the street was great for the kids. We loved our stay
Stayed 8 nights in Nov 2021
Verified

10/10 Excellent

Kelly N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful rental

This rental was great for our family with kids. We really enjoyed having the pool and the owners responded quickly. This was a great trip!!
Stayed 9 nights in Nov 2019
Verified

10/10 Excellent

Alison D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Disney stay

Property was accurately portrayed, very clean and well kept. Close to park and water park for kids and close to Disney. Lots for kids to do inside the game room and outside in the pool. Love the themed rooms. Wonderful property and enjoyed our stay.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Peggy N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Had a blast

We stayed for 5 nights and really enjoyed our time at the property. We splurged on the spa/pool heater and it was well worth it. We never really used the resort amenities but enjoyed the home and all it had to offer!
Stayed 5 nights in May 2022
Verified

8/10 Good

John M.

Liked: Check-in, communication, location, listing accuracy

Disney Dazzles

We had a great house with excellent location. It was 6 bedrooms and lots of TVs and a games room and pool for all to enjoy.
Stayed 9 nights in Mar 2022
Verified

10/10 Excellent

Wesley W.

Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in

Would stay here again

Great location. Nice, large home in a nice gated community. Check in through the gate via Lyft was inconvenient and long as we never received a gate code and the line to get in was always long. But overall we were happy with our stay.
Stayed 6 nights in May 2021
Verified

10/10 Excellent

Dana N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent location for Disney

This home was great for our two families w teens and tweens. It was a short drive to Disney and we thoroughly enjoyed the pool/hot tub at the end of the day. The kids loved the themed rooms and having two masters was perfect for our two families. Be sure to read the details of what is included so you pick up extra toilet paper, laundry detergent and salt/pepper. Great location and main loving space.
Stayed 5 nights in Nov 2020
Verified

10/10 Excellent

Emil S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay, smooth check in very nice community

I stayed at this house with my family and we had a good time. Great amenities, close to a mini resort with slide and pool (passes included with stay, walking distance. Great if you have kids. Neighborhood is very clean and security is top notch without worries of strangers wondering around that don't belong there. Quick response with owner/agency. All questions were answered in a quick manner.
Stayed 5 nights in Feb 2021
Verified

10/10 Excellent

Willie F G.

Beautifully put together with young & old in mind

We just came back from our 2-week holiday in Disney, Orlando. Thanks to Kathy and Andy, we had a fantastic time. The clubhouse amenities in Windsor at Westside are amazing. Our grand kids enjoyed playing at the clubhouse everyday, only a 5-minut walking from the villa to the clubhouse. Everyone in our party of 12 people commented on their delight about the resort amenities. The service staff was professional, pleasant and helpful. The villa was clean, spacious and beautifully designed with attention to details. We already booked for next Fall and look forward to going back.
Verified

6/10 Okay

Robert K.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy

Vacation

The pictures of the property show a different pool and pool area. The pictures are out of date for what the pool really looks like, broken tiles that are making the bricks pop up. The picture of actual pool is from 20 years ago but you have to really look at the pictures to see the real pool as the first picture of the pool in ad is someone else's pool. Please make owners have current pictures of there properties, not 20years old pics.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Emily L.

Liked: Cleanliness, check-in, location, listing accuracy

Great place to stay with a family

We've stayed at this gated community a number of times but our first time in this particular house. It's a great place, large house, fun pool and hot tub, game room, and it's a short walk to the large community pool and water slides. My kids love going there. The only frustration was that I had asked for pool heat to be turned on but it wasn't when we got there, so I had to spend time on several phone calls with the property management company about that, and then we didn't have pool heat for our first day there. I suggest making sure they confirm that you're getting pool heat turned on so it's ready when you arrive. The dishwasher didn't work, but they were very responsive when I told them it didn't work. Other than that, everything was awesome and we had a great time!
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Joe S.

Liked: Cleanliness, check-in, location, listing accuracy

Great stay overall, more towels would be nice.

Overall a great stay. 4 stars overall just due to no hand towels or kitchen towels provided. We requested them from the staff via text. They responded and said they would have some brought but never did. Communication with the host company was ok, but slow. Hot tub/pool heat are not included. So we did have to pay extra for that upon arrival. Heat was turned on in a couple days and we used the hot tub after that. Overall would recommend, but would hope hand & kitchen towels are provided next stay.
Stayed 7 nights in Jun 2023
Verified

6/10 Okay

Alexandra W.

Liked: Check-in, location
Disliked: Cleanliness, communication

Just OK - Needs some changes and updates

Overall we had a nice stay, but the property needs some serious updates: new carpeting, fresh paint, water stains fixed, weeds pulled across the patio. There are also almost no towels so expect to need to do a few loads during your stay. It says there is a ‘starting amount’ which I would take to mean one large towel, hand towel, and face cloth per occupant which wasn’t the case. I actually called and emailed the property management company (Nova) to see if maybe the cleaners forgot to leave some towels as it was that bad. I never heard a response back. Windsor Hills was great. But I wouldn’t pick this property or any managed by Nova in the future.
Stayed 7 nights in Sep 2021
Verified

6/10 Okay

Carolyn K.

Liked: Cleanliness, check-in, location
Disliked: Communication

Great house pool didn’t work

Our stay in the house was very good. The pool area was covered with leaves and there was no broom to clean them. The pool was very dirty and after 3 calls to the property manager they came on the last afternoon only to tell us the pool had a leak and would not hold the chemicals. He did however clean the pool and put chemicals in it. The jets still weren’t working so for the entire week the pool was not available and no attempt was made to fix the leak. The weather was very warm for March and we were looking forward to using the pool. Beautiful property but we should have been advised that the pool was unavailable rather than asking if we wanted it heated
Stayed 7 nights in Mar 2023
Verified

6/10 Okay

Justine D.

Liked: Cleanliness, location

Nice BUT hot tub / pool is a problem

The house was nice, clean and spacious. The hot tub / pool was extremely disappointing. I paid to have it heated and it was pointless because there was a leak, and the pool / hot tub had to be filled a few times. The rental company was fully aware of this problem prior to my check in and had the nerve to charge me for the heat when they knew it was futile. I have been in contact with the rental company during my stay and even now and, they refuse to refund me for the heat fee. I have proof that I contacted them while I was there, that's the excuse they give for not refunding (that I didn't contact them until after I checked out). Be fully aware that the pool / hot tub doesn't work properly, it leaks and the bubbles - don't bubble. I also told them about the broken / chipped dishes & cups (so dangerous), and dishwasher doesn't clean anything. 3 stars because the house itself was nice.
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Jennifer K.

Liked: Check-in, communication, location, listing accuracy

Good location and very roomy

Great location very close to the parks and Walmart. Super easy to get in and out of the gate. Felt very safe and the welcome center with pool and game room were great! Cute little store with food and ice cream. We had enough space for our group of 12. We did have some issues with the house, pool and spa. Before taking our vacation we set up the heat of the pool and spa. Upon arrival the pool felt a little warm but the spa did not. We struggled the whole week with getting the spa warm it was a pain in the butt and very disappointing . There was bare minimum of every supplies. Make sure you get everything you would need for your stay ahead of time. We didn’t have enough towels and wash cloths to go around and didn’t have any dish towels or wash cloths. Dryer took for ever to dry. The pace could use some upgrading for sure. We made the best of it.
Stayed 6 nights in Feb 2022
Verified

6/10 Okay

Ravae S.

Liked: Check-in, location, listing accuracy
Disliked: Communication

Nice, but needs repairs & better communication

The property was nice, but definitely needed some basic repairs. The patio furniture was dirty and the house temperature was very cold. Communication with property managers and owners was delayed and insufficient. It was a real challenge and took away from our vacation experience. Once the temperature was turned down, the house became too hot. My requests for adjustment were never responded to. The cushions were promised to be cleaned, and it never happened. We had to use our towels to sit on in order to be out on the patio. Leaky faucets, moldy caulking in all bathrooms, and the smell of sewer gas (from every sink) were total negatives for each bathroom. My dad is a plumber, he was there with us, so we were all acutely aware of the plumbing deficiencies. Additionally, there were missing light bulbs from light fixtures. The house looked like it did in the pictures and the neighborhood was really nice.
Stayed 7 nights in Aug 2021
Verified

4/10 Poor

christina s.

Liked: Check-in, location
Disliked: Cleanliness, communication

Good but not great

The property was in a great area not far from universal studios. I loved the master bed and the was really about it. Upon arrival we noticed the property was very unclean especially by covid standards.. The coffee pot had bugs in the pitcher, the master bathroom door looked like it had feces on the door, squashed roches on the blinds and drapes in master bedroom and a few other areas of the house, the microwave was broken and wouldn't shut (had to call like 4 times to get someone to fix that so my disabled mother in law would be able to heat her food while we stayed at the park) They did come fix it but never brought a new coffee pot so we just bought one.) A ton of the furniture was broke- the couch the chair/bench by the front door and the Foosball table in the garage. We took a ton of pictures because we didn't want to be considered for the fault.... The air hockey table was missing the puck and we couldn't even play it.. Also, the area where the game tables was located was really unusable in my opinion. Couldn't get the TV in game room to work and the Nintendo game only had one remote and no games (what's the point) and my daughter stepped on a tack in the garage/gameroom thankfully she was wearing flipflops.. All in all, for what we paid it wasn't worth it. This is honestly the worst review I've ever left and I hate to do it.. also, the staff in the clubhouse was very short when speaking to me and my husband it's like they were tired of dealing with people. We didn't even go back up there..
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

Kira K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Fun

Our stay at four corners was very nice. The property is spacious, and we didn't feel like we were on top of one another during our stay. With 7 adults and 5 children, that was a huge plus! Having the pool at the house was a big win as well. We were able to go and enjoy the larger resort pool and water park in the morning and then after naps, we stayed in and played in the pool at the home. The house was pretty well stocked with items needed for the kitchen, and towels for the bathrooms. Really appreciated the master having a crib, and a pack and play stored on site. It was such a time saver and we didn't have to pack those items! The property is super close to really anything you would want to do in Orlando. A few "cons" : 1. The game room listed on line, while great, is in a garage. (It almost looks like a basement online.) So there is NO air. Just make sure to bring a box fan and open the garage doors if needed. It gets very hot in there. 2. Weeds were growing up in between the tiles of the back patio at the pool. The smaller kids just wanted to pluck it up and throw it around. Would be nice if those were taken care of before someone's stay. 3. We did not have great "neighbors" unfortunately which caused us to leave a day early. (This is no way the fault of the owner of course.) Just noting it because the houses are very close together. We could hear them partying all night. They were loud! Then despite there being a "no firework" policy they were setting them off. It was not easy to call the management number to about the noise, as it was supposed to go to an after hours answer service. That didn't happen. So we had to drive up to the main building to get the issue addressed. This is most likely not typical, but was part of our experience. That being said, I would rent this space again, and would just bring a few extra things with me, like a DVD player to help pass time on rainy days.
Stayed 5 nights in Jul 2020
Verified

6/10 Okay

Jamie P.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Good location, just okay home

From the pictures online, I thought this place looked awesome. However, upon arrival it’s in need of some refurbishment, replacement of furniture, and a good deep cleaning. We were really excited about having our own pool and hot tub but were disappointed to find out dirty. There were no institutions on how to make the hot tub turn on, as it was pool temp. The place didn’t seem clean upon arrival either. Sinks in the bathroom seemed dirty, the counters didn’t seem cleaned off and everything just seemed pretty grimy. Especially the banister railing and patio door track. Yikes! They need to provide basic necessities of a home and not expect guests to buy items that will never be used up in the stay allotted! For example, there was also only a small amount of toilet paper, 1/2 roll of paper towel, tiny bars of hand soap in bathrooms, no washcloths bathrooms, no laundry soap, no towels for pool and were instructed NOT to use bath towels so then we had to go buy them since they wouldn’t fit into luggage, no cleaning supplies whatsoever so we had to buy Clorox wipes just to tidy up what the cleaning service didn’t do. No salt and pepper or very basic seasoning, no hot pads, and no kitchen towels. To me, when you rent a home, some of these items should just be there especially when we’re paying a premium price to be there. There was no way to take all these things back with us, so we just left them there for the next guests. I sent an email to the property manager on the 2nd day of our 11 day stay and never heard back from them on resolving anything. The person they hired to clean the pools just happened to be making the rounds to us and our neighbors on the third day, but otherwise I’d be willing to bet we’d just be stuck. Oh, and that person came unannounced, so all the sudden you looked out to the patio to see him outside! lol, one way to do it, I guess. On the bright side, the location is in good proximity to the parks, which is what we spent our time doing. So, In that regard, this place was a good fit. Once the pool was clean, we enjoyed it.
Stayed 10 nights in Mar 2022
Verified

6/10 Okay

Paul D.

Liked: Check-in, location, listing accuracy

Could do with some TLC

This would once have been a superb property , which unfortunately is suffering from lack of maintenance. Some of the areas of concern are listed below, I have left out the minor niggles. Games Room - Not Usable. The cues for the pool table had no tips, The Air Hockey table had no air and the bar football table had no ball! The Living Room - Settee had collapsed previous to our visit (as stated on a previous review). We had to prop it up with tiles we found in a store cupboard. A bench seat adjacent to the front door had bent legs at one end and is in danger of a similar collapse. Both of these could be considered dangerous. Bedrooms - Quilts had no covers. I doubt whether these are washed on a regular basis, so I would consider covers as essential for hygiene purposes. Pool Area - Netting barrier to divide pool off from house is in poor condition. There was a hole in the Lanai which let in wildlife ( we had a squirrel and a Racoon in the pool area!) There is one broken chair and the area surrounding the pool was weed infested. My wife spent some time weeding the area to make it better for us to use the pool. Despite all of the above , we enjoyed our stay ( we always make the best of a poor situation ) as the location and the resort itself were good.
Stayed 14 nights in Apr 2022
Verified

6/10 Okay

Ann T.

Liked: Check-in, location, listing accuracy

Okay with potential for excellent

Our extended family group of 11 (4 kids, 7 adults) stayed for 9 days. The location is great, very accessible to local attractions. The club house has a nice pool and is a great option for the kids. Unfortunately, the house was not in a state I would expect and communication with the property manager was poor. We checked in on a Thursday evening to find that the house had definitely not been thoroughly cleaned as a Covid19 precaution and scheduled maintenance work (as was cited for the reason we could not check in early). The highchair was full of food from previous guests, faucets were not able to be turned off, toilets ran continually, and bathrooms had dust bunnies and dirty walls. There were three washcloths and not enough bath and hand towels, no bath/floor mats and only 6 forks in the whole house. Windows were caked in mossy mold as was the side of the pool. The pool deck was covered in weeds, patio furniture was filthy and worn out, and screens around the pool were missing/broken. Water stains on ceilings, missing light bulbs and switches that did not work in 3 of the 6 bedrooms was a daily frustration. The washing machine was operational but so loud that it could be heard throughout the house. Understanding that rental homes are not always kept to the same standard that we keep our own homes, I reached out to the booking company the day after we arrived requesting more forks, lightbulbs/attention to the switches that did not work and additional towels and washcloths. I also noted the faucets and toilets as the water waste was not environmentally friendly. I received a prompt reply from the booking agency stating that they would be in touch with the property manager and someone would contact me the following day. We received no reply or communication from anyone until someone showed up at the house unannounced 18 hours before our checkout time from a 8 night stay... They replaced a light bulb, fixed a running toilet and dropped off two sets of new silverware and 4 towel sets...none of which we could use at that point in our stay (as we had already purchased forks and made due with our beach towels and did not have time to wash the new towels provided). The home owners communicated well leading up to the trip, the rental process and fees came with no surprises and the home layout was as advertised. Unfortunately there was a lot of room for improvement that could have made the stay much more enjoyable.
Stayed 8 nights in Oct 2021
Verified

10/10 Excellent

Tamara R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice home in great location

Great location, close to shopping and restaurants and 15 min drive to Disney parks. Playground across the street was shaded and resort water park walking distance. The pool and hot tub were a welcome retreat after a day at the parks. The house was big enough for all 11 of us with lots of space to spread out.
Stayed 8 nights in Apr 2021

About the host

Hosted by Frank & Winnie

Host profile image
Welcome to WY Vacation Home, part of Ecco Vacation Group!

As full-time vacation home owners, Frank & Winnie have been in this business since 2008, with hundreds of happy guests and positive reviews. We own and manage 20+ large luxury vacation homes at Disney area, provide our guests the best service and memorable vacation experience. Feel free to contact us, we will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!

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