4/10 (不満)
Melissa R.
2025 年 12 月 23 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
The home is visually beautiful, but our stay was affected by multiple safety, maintenance, and cleanliness issues.Both bunk beds were unstable and felt unsafe. One bunk bed had no guardrail on the top bunk, and another was too wobbly to use comfortably, resulting in beds going unused during our stay. The lower-level bathroom had a detached toilet seat, and the upper-level bathroom shower door was broken.Several advertised amenities were not functional, including a foosball table missing a leg, a pool table with only one cue stick, a TV that would not turn on in the garage game room, and a record player missing necessary components.Cleanliness was also an issue. We found trash and food remnants in the couch, an empty wine bottle and beer can on the rooftop, and a strong odor in the dishwasher. There were also no kitchen utensils available.We messaged the host during our stay about these concerns and did not receive a response. Checkout instructions that were mentioned were never sent, which caused uncertainty about potential fees.While the property has potential, these issues made the experience disappointing and I do not believe this house is ready to host guests. Very disappointed for the price we paid and the quality received.
Melissa R.
2025 年 12 月に 1 泊滞在
