4BR dog-friendly retreat with hot tub & deck views

Thank you, Mindy, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.

Hello Mike, thanks for taking the time to share your experience with us. We appreciate your honest feedback as it helps us grow and improve. I’m happy to hear you enjoyed the awesome location and the bright, well-appointed house, especially the kitchen. I’m sorry the pillows didn’t meet your expectations. We know how important a good night’s rest is, and comfort can be so personal. I regret that we didn’t fully meet those expectations this time. We would be grateful for the opportunity to welcome you back and provide you with the experience you truly deserve.

Hello Melissa, thank you for taking the time to share your thoughts with us. We are glad to hear the hot tub was clean, and we're sorry that other aspects of your experience didn’t meet your expectations. We’d love the opportunity to host you again and provide a much better experience in the future.

Thank you for providing us with this valuable feedback. We are truly sorry to hear about the cleanliness issues you’ve experienced during your stay, including concerns about bed bugs, the kitchen, and furniture. This is certainly not the standard we strive to uphold, and we completely understand how frustrating this must be for you. Your comfort and safety are our top priorities, and we want to assure you that we are escalating your concerns to our local team immediately to address these matters as quickly as possible. We will also follow up with you directly to keep you informed of the steps being taken. We appreciate your patience and understanding as we work to resolve this for you. We hope to have the opportunity to better serve you in the future.