This was very disapointing. The house was filthy, and we had to take the time to clean it ourselves. We purchased our own cleaning supplies to do so. Opposite of Covid standard cleaning. But also just standard cleaning.
-Swept dirt and sand filled floors
-Cleaned beds that were filled with dirt, bugs, and old trash on them, we still weren't comfortable on them, but we made do.
-There was still left over trash inside the house and the trash can outside was completely full.
- cleaned kitchen, there were dead roaches, dead lizards, and their droppings on the counters.
-the bathrooms had sand and trash in them. -Hair all in the drains. Shower floors were completely dirty.
-several things on property did not belong to us when we arrived.
We had issues with check-in. My friend who paid with her credit card was not allowed to arrive until we showed up. They were here at 1:00pm waiting to check in and we didn't arrive until 8:00pm.
The neighborhood is nice and quiet, we felt very safe and the location is great.
We sent this message to the Host, they did not respond to this message. Hoping to receive compensation, we have several pictures to share. Our first night was compromised. We all had terrible allergies all week from the mildew, mold and bed mites.
We also have our own rental properties on ST.Thomas. This was disappointing.
