The location could not get any better. The kitchen had everything you need, the bed was comfortable, the view from lobby was the best view in the city.
The only suggestion I have is to provide shampoo. I think it should be a basic supply.
mary h.
2022 年 10 月に 3 泊滞在
6/10 (普通)
Carolyn N.、Ohio
2023 年 5 月 30 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度
Good location, disappointing interior
We liked the location of this property. It’s close to the castle and walkable to most things without feeling too touristy when you walk out the door.
We were disappointed to realize that though laundry is offered, they don’t provide detergent. Difficult when you’re traveling abroad. Also, there was what looks like a blood stain on the mattress pad (we were asked to strip the bed), and the towels are paper thin.
To sum it up, good location and that’s about it.
Carolyn N.
2023 年 5 月に 2 泊滞在
8/10 (良い)
Dave T.
2022 年 9 月 26 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location, but a few issues with the unit
This is a great location in Edinburgh - close walking to all the major sites. It's in the old part of town so I expected an older unit (you should too). We had constant trouble with very slow and erratic internet/wifi. Some days it barely worked. We contacted the property mgr and they explained it was exterior to the building (oh well..)
Dave T.
2022 年 9 月に 5 泊滞在
10/10 (非常に良い)
LAURA P.
2023 年 7 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location!
Awesome location close to many great bars and restaurants. Market is just up the street. Apartment looks just like the pictures. Only drawback was 3 floor walkup and warm at night. A few room fans would be a great addition and make all the difference. Otherwise, we very much enjoyed our stay.
LAURA P.
2023 年 6 月に 6 泊滞在
2/10 (非常に不満)
maryline j.
2022 年 7 月 21 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション
toiture non étanche, reveillée par des gouttes d'eau la nuit
Nous sommes restés 2 nuits dans cet appartement.
Lors de la première nuit , il a plu a Edimbourg et nous avons été réveillé par des gouttes d'eau qui nous tombaient sur le visage et qui descendait du plafond.
Nous avons déplacé le lit pour terminer notre nuit.
Le menage sous le lit n'avait pas été fait depuis longtemps tant la moquette était imprégnée de poussières.
Heureusement, il n'a pas plu durant la seconde nuit!
J'ai adressé des photos et signalé cette fuite à l'agence des le premier jour. Aucun geste commercial n'a été fait.
Un conseil si malgré tout vous choisissez cet appartement, prévoyez un parapluie pour dormir!!!!
Maryline Joyau
ci dessous le mail resté sans réponse:
I understand that you refer to your terms and conditions. Nevertheless, I sent the pictures early the morning to show the prejudice. It is not normal that rain pours into the bed in the middle of the night, waking us up at 3AM to move the bed and avoid being wet.
I have not asked for a refund at that time because I was expecting it as a normal goodwill gesture.
The standards of service were poor considering the price of the stay. I supposed, wrongly I guess, that we would be compensated for this misadventure.
I think I will escalate it to abritel in case my dissatisfaction is not understood.