Upon our arrival we discovered the front door handle was broken, then when we went to the back patio, we discovered the back double doors were broken as well. After opening and unlocking them, we were unable to actually close and lock them. Super fun to deal with......had to tie a rope around the back doors. I called the front desk and spent a stupid amount of time on hold to see if we could get this fixed, 4 different times. the first person I talked to was empathetic and said she would contact maintenance, I waited a couple hours with no update so I called again, the next person was much less helpful and just seemed irritated with me when I tried to get an eta on the repairs so I could plan my day and actually do things on my vacation knowing our belongings were safe while away. Finally a maintenance guys came, turns out the front door handle was installed upside down and the back door was missing the internal section so he was unable to fix it. there was a outdoor fire pit missing and they did replace that, so that's a win. This whole situation was waaaayyy to much of a hassle, and rather suspicious with a missing fire pit and doors that didnt lock/ close properly.