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6/10 Okay
Kimberly B.
20. jul. 2025
I deserve a refund on the cleaning fee
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Location was great and we had lots of space, but there are some health/safety issues that need to be addressed.We found dirty dishes/pots/pans in the cabinets, and I don’t mean dishes that had been poorly cleaned—there were pans with bacon grease/remnants, a colander and pot with oil and dried pasta, a coffee mug with coffee in the bottom. We had to clean dishes before using them.I had to turn over a couple of the rooms mid-stay for guests. I found yellow/brown spots on all the pillows, mattresses and mattress covers. The pillow shams were discolored (like they had been repeatedly used and never cleaned). While I can forgive a stain here and there on a mattress (mattresses are expensive to replace), I expect a clean liner and bedding.I never felt comfortable sitting on the couches without covering them with a blanket or towel; they looked and felt dingy.The cabinets were all disintegrating—they were builder-grade particle board that should have never been installed in a beach front condo. The material was swelling at every end or joint and the finish was delaminating in more places than could be overlooked.Plumbing fixtures were loose, surrounded in mildewed caulk, and one of the tubs didn’t drain.The tile floors had black grit in the textured surface and the grout was black where it should have been taupe.Electrical outlets were loose in their boxes or missing cover plates.One upside to the state of our condo is that I was motivated to stay out of it and enjoy the pool/beach/local sites.This was by far the most poorly-kept condo I’ve rented along South Forest Beach.I’d close this rental at the next opportunity for a deep clean and maintenance/upkeep. I’d also leave an approved cleaner, dish brush/sponge, and dish soap for renters to promote better care of the unit.
