We rent frequently on this platform and this was by far the absolute WORST experience. Check in: the host only told us 3 hours prior to check in that we needed to “schedule a time and a tour”. Kept pressuring us that she had another guest and check-in which was really awkward. Also only had one key. After checking in, our son noticed the toilet (before using it) in the one bathroom was clogged and didn’t flush. The host started plunging the toilet but then asked us to pour very hot water down the toilet to unclog it and left. So we did that on day 1 on of our vacation which was another odd request but we needed a working toilet! That didnt work and we had to leave for an event so we told the host. She said she and a “co-host” will snake the toilet while we were out. She let us know the toilet had been fixed. When we returned, the toilet was fixed but there were streaks of feces smeared all over the bathroom shower, floor, walls, rug, and hallway. We had two young kids with us, it’s 9:30 pm and we messaged her with photos of the issue. She offered to come clean but our kids had to go to sleep and because of the disgusting smell and human waste all over we decided to clean it asap. Her response was “well, I don’t know what you want me to do. You can check out if you want.” We called VRBO and subsequently after the call at 1215am in the middle of night, they canceled our booking with the official reasons being we “changed” the WiFi name and I was not over 25. What liars. Feces.