Entire home

Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic

Photo gallery for Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic

Sunshine Villa Welcomes You!!
Sunshine Villa's Private Oasis Awaits...
Unwind in the Private Pool and Spa Right at the Villa
Bright and Airy Family Room with Double-Height Ceiling Overlooking Private Pool
Solana Resort Club House and Pool with cabana, Gym, Cyber Cafe, Video Game Room.

Reviews

8.8 out of 10
Excellent
4 bedrooms2 bathroomsSleeps 10

Popular amenities

  • Private pool
  • Hot tub on site
  • Garage parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View in a map
Davenport, FL
  • Place, Highland Reserve Golf Club
    ‪2 min drive‬
  • Place, Northeast Regional Park
    ‪3 min drive‬
  • Place, Lake Davenport
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪42 min drive‬

Rooms & beds

4 bedrooms (sleeps 10)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

2 Single Beds

Bedroom 4

2 Single Beds

Living room

1 Double Futon

2 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Outdoor play area
Garden
Dining area

About this property

Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic

Welcome to our Sunshine Villa in Orlando, Florida!

This 5-star Mediterranean-Style villa is situated in the exclusive resort community of Solana with a 24-hour security gate and guard. The resort is merely 12 minutes to Disney World and close to all the other Orlando area attractions. The bright and airy 4-bedroom home can accommodate 10 people max. It has a private pool and spa with no rear neighbors that you and your family will enjoy. The home also comes with a fully equipped kitchen, a spacious family room with an HDTV ready for streaming (Disney+, Netflix, Hulu ready), a formal living and dining room and a laundry room with a washer and a dryer. Two additional flat-screen HDTVs are also available in the bedrooms. The high-speed wireless Internet is provided free of charge. Professionally furnished and decorated to a high standard, the home truly has everything you desire to make magical memories and enjoy every moment in this vacation capitol of the world.

Within the prestigious Solana resort, the clubhouse offers many more exceptional amenities available to all guests. Some of the outstanding features of the complex include a large community pool and spa (heated year-round), cabana, 18-hole mini-golf course/putting green, playground, and beach volleyball court. The beautiful clubhouse on site also has a reception/social area, a cyber café, a well-equipped fitness room, video games room and video arcade.

The Solana resort is conveniently positioned in the heart of Orlando's vacation home district (right off of US-27), just 12 mins South of Disney's WEST GATE entrance and 6 mins from Orlando's main artery road Interstate I-4. Key travel times from the resort and villa are shown below;

- 2 mins to shopping and restaurants on US-27 (Publix Supermarket, Walmart, etc.)
- 5 mins to Champion Gate Golf Course
- 12 mins to Disney's West Gate entrance.
- 20 mins to Universal Studio/Epic Universe/Universal Island of Adventure (incl. the popular Wizarding World of Harry Potter)
- 25 mins to the newly opened LEGO Land
- 30 mins to Orlando International Airport (MCO)
- 55 mins to Orlando Sanford Airport
- 60 mins to Kennedy Space Center
- 70 mins to the east coast beaches (Daytona Beach area)
- 80 mins to the west coast beaches (Tampa Bay / Clearwater)

Private pool/spa heat and BBQ grill rental are available upon request for an extra cost.

Private pool/spa heating (optional) is available at a rate of $39 per day plus tax

BBQ/grill (optional) is available at a rate of $59 per week plus tax
Our prices include all fees. No hidden fees.

Add dates for prices

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
default

Children

Children allowed: ages 0–17
Booster Seat, Pack & Play Play Yard
default

Events

No events allowed
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted
Self-catering accommodation for private, lawful use only. Occupancy terms as agreed at the time of booking may not be changed without owner consent.
Abusive behavior may result in cancellation without refund. Guests must review emailed check-in info. Pool/spa temps are preset; no refunds for temps.
Owner not liable for injuries, illnesses, death, theft, property damages/loss sustained by the renters or visitors regardless of how it may occur.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Davenport

Located in Solana, a neighbourhood in Four Corners, this villa is near theme parks and on a lake. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney World® Resort and Disney's Animal Kingdom® Theme Park. Travelling with kids? Don't miss Disney's Hollywood Studios® and Epcot®. Jet skiing and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and horse riding nearby.
Map
Davenport, FL

What's nearby

  • Highland Reserve Golf Club - 2 min drive - 1.7 km
  • Northeast Regional Park - 3 min drive - 4.8 km
  • Lake Davenport - 4 min drive - 6.1 km
  • Four Corners FC - 4 min drive - 5.8 km
  • ChampionsGate Golf Club - 6 min drive - 6.4 km

Getting around

  • Kissimmee Station - 29 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 36 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪7-Eleven - ‬7 min drive
  • ‪Chick-Fil-A - ‬4 min drive
  • ‪Twistee Treat Berry Town - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive

Frequently asked questions

Does Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic have a pool?

Yes, this property has a pool. Pool types include heated pools.

Is Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

On-site parking is available at the property.

What time is check-in at Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

Check-in begins at 4:00 PM.

What time is check-out at Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

Checkout is at 10:00 AM.

Where is Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic located?

This family-friendly Four Corners villa is located on a lake, 1.5 mi (2.5 km) from Highland Reserve Golf Club, and within 6 mi (10 km) of ChampionsGate Golf Club and Four Corners FC. Posner Village and Lake Davenport are also within 6 miles (10 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 43 reviews
Rating 8 - Good. 15 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.0/10

Cleanliness

9.2/10

Check-in

9.2/10

Communication

9.6/10

Location

8.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Karly C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect for a family getaway! We had no issues, pool heater was amazing. Owner had great communication.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

AlexMaralee P.

Liked: Cleanliness, check-in, location

Family Vacation

Great location, close to everything, pool and spa were fantastic especially heated!!
Stayed 6 nights in Dec 2024
Response from VrboOwner on 2 Apr 2025
Glad that you stay with us was enjoyable! Welcome back any time!
Verified

10/10 Excellent

Peggy M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Very nice clean comfortable home. Owner Was very quick to respond to questions. Pool was clean and amazing. Owner had very informing information in the folder prepared for guests in case of emergencies and general overall questions about the property.
Stayed 3 nights in Oct 2025
Response from VrboOwner on 19 Oct 2025
Thank you Peggy for the 5-star review! Welcome back any time!
Verified

8/10 Good

Ed L.

Liked: Check-in, communication, location, listing accuracy

2 Week Stay

Great response from owner and property manager. Place was clean but could use a little additional cleaning. Hot tub and pool were great, and location is very convenient. A few additional items would help like plastic dishware for taking out to the pool area. We would definitely stay here again.
Stayed 14 nights in Jan 2025
Response from VrboOwner on 2 Apr 2025
Glad you enjoyed your stay at the Sunshine Villa, and would definitely stay with us again. Welcome back any time!
Verified

10/10 Excellent

Brenda M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect stay

Our family enjoyed our stay immensely. Home was well appointed had everything needed for a comfortable stay. The pool and hot tub was enjoyed morning and night after a day out. Club house was an added bonus we enjoyed mini golf and the resort area swimming pool. Our young adult children enjoyed the well equipped fitness room as well. Location is perfect, nice quite area within 30-45 min of Disney. Would definitely book again.
Stayed 15 nights in Mar 2024
Response from VrboOwner on 2 Apr 2025
Glad to hear your family enjoyed your stay at our villa immensely. We would welcome you back any time!
Verified

10/10 Excellent

Rick D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice "Clean" house in great Neiborhood.

After staying in a number of pool homes in the Disney area, we were quite pleased with this home. While it may have typical small issues found in short term rentals, they were addressed immediately by Dee with their local management team. We especially loved its location and convenience to ALL forms of shopping and restraints and the ability to go to the Disney parks without getting onto I-4. We'd go back
Stayed 9 nights in Jul 2022
Response from VrboOwner on 15 Sept 2023
So glad to hear that you and family enjoyed your stay at our villa. Thanks for the review, and welcome back any time, Rick!!
Verified

8/10 Good

John P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Holiday Home

A very nice home to holiday in. We stayed with our two infant grandchildren who loved the pool. The home does not have a games room such as found in many other holiday homes but otherwise the home is spacious and comfortable. If I could offer any advice it would be to update the kitchen utensils, frying pans, etc. The owner was friendly, helpful and answered all enquiries quickly.
Stayed 15 nights in Mar 2024
Response from VrboOwner on 2 Apr 2025
Very happy to host your family. Glad you enjoyed your stay, along with your grandchildren!
Verified

10/10 Excellent

Mike H.

Spacious well appointed accomodation

Clean, spacious modern accommodation. Gated community just off the highway. Easy to find from airport with supplied directions. Close to parks - Disney 30 mins. Great pool for kids to unwind in after a long day at Disney. We found everything you could possibly need was supplied in one of the cupboards. Central really to everything, supermarkets, restaurants, major highways and parks. Would definitely rebook if visiting Orlando in the future.
Stayed 12 nights in Aug 2018
Response from VrboOwner on 15 Sept 2023
Thank you for staying with us, Mike. Welcome back any time!
Verified

8/10 Good

Doug H.

Very good

House is very plain. Needs more pool furniture and what was there was dirty. All else was fine
Stayed 8 nights in Mar 2018
Response from VrboOwner on 15 Sept 2023
Thanks for your review. We have since added 3 more pool loungers in addition to the 2 palm casual ones that are there.
Verified

10/10 Excellent

Daniel Y.

Liked: Check-in, communication, location, listing accuracy

Has everything!

This place checked all the boxes for this family of 6. The host did an EXCELLENT job answering all of my questions. The check in process was really easy, the guards were really nice and it was very easy to find the house. My only issue was this property needs a good deep clean. we ended up cleaning before unpacking. Thank you to the host, the house is beautiful and perfect!
Stayed 5 nights in Apr 2023
Verified

8/10 Good

David M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Worry Free Vacation

We stayed at the Sunshine Villa for 18 days this year. We found the property located within The Solana Resort to be very secure and well maintained. Solana is close to everything, such as grocery, pharmacy, etc. The house was probably built in the 00’s (I am guessing) and was very clean. Few things could be updated, but nothing serious. We paid for pool heating as it was cooler in late Jan – Feb and was warm when we arrived and throughout our stay. We only had one issue that was handled within a couple hours by the management company and Dee. Overall, I would say that the property is very good value.
Stayed 18 nights in Jan 2024
Response from VrboOwner on 2 Apr 2025
Appreciate your review. Glad you like the location, and cleanliness, and private heated pool/spa at our villa. Thank you for your stay!
Verified

6/10 Okay

Arthur T.

Liked: Check-in, location
Disliked: Communication

Nice (not new) house in a quiet neighborhood.

We stayed for 64 days and I was disappointed that we couldn't use the pool. The heating of the pool, in my estimation, amounted to price gouging. I understand that there is a cost for fuel to heat the pool. They wanted $1800.00 extra just to heat the pool, and when I questioned the price, was told that's what it is. Needless to say it was very disappointing! I would never stay at this place again! Never had any contact with the property managers. Called once got a recording and never received a return call.
Stayed 64 nights in Dec 2021
Response from VrboOwner on 15 Sept 2023
Thank you for your stay, Art. It is very costly to heat a pool in the winter months even in Florida. Especially given the high cost of gas these days, the $1800 for 64 days is very reasonable compared to the going rate in the market. I have also reiterated multiple times, before your check-in and mid-way through your stay, to reach out to our FL property manager if you ever have any maintenance or pool issues, or to me if you do not get a prompt response from them. I did not get any communication from you about any issues, and had no idea you even had an issue during your month-long stay until I saw this review.
Verified

6/10 Okay

Nancy B.

Liked: Communication, location
Disliked: Listing accuracy

Dated Villa Not Luxury

We stayed for 5 weeks. The villa was very dated. We did enjoy the pool and hot tub. The door to the pool had an alarm that went off 30 seconds after door was opened. The owner didn’t know how to turn it off. We paid extra @35 a day to heat pool and hot tub. We also paid to use the grill which was a disappointment because it was dirty and needed to be replaced. We did receive a partial refund for the inconvenience. This was the first VRBO we’ve stayed at where we had to ‘rent’ the grill. It is not a ‘New Luxury Villa’ as the title suggests. Mattresses in extra bedrooms need replacing they are old and uncomfortable. Property manager was wonderful! The pillows were disgusting so she ordered new ones for us, and a bath mat for the extra bathroom. Along with my husband, she helped clean the grill and provided a full tank. Dee was great! Kitchen could use more silverware and glasses and cookie sheets need replacing. bathroom.
Stayed 35 nights in Feb 2025
Response from VrboOwner on 2 Apr 2025
We appreciate your feedback and take all guest concerns seriously, as you even acknowledged our team's prompt responses. The patio door alarm functions as intended—a safety feature to prevent unsupervised pool access and maintain indoor climate control, as leaving doors open in Florida’s heat could overload the AC. A BBQ grill usage fee is not uncommon in this vacation rental market, especially as it covers a propane tank refill. I have been hosting for 12 years, and our fee has not increased in all that time. Our staff was dispatched immediately to address the grill’s grease buildup issue, and the grill was confirmed to be in working order. We provided a partial refund for the inconvenience nonetheless. Six new pillows were promptly provided when you expressed dissatisfaction. Our team responded quickly to every concern, yet some expectations—like replacing a functional grill—were unreasonable. While we understand that every guest has different expectations, we take pride in maintaining our home to high standards and accommodating reasonable requests.
Verified

8/10 Good

Christina L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Clean and great community but house needs updates

We have stayed in the Solana community many times and have always had a great experience. We chose this house in a hurry based on the value and while we had a great time there, we feel that this particular property needs some updating. Master bedroom was extremely comfortable but beds in other 3 rooms were barely tolerable. There were no ceiling fans in this house and the only portable fan was in the master bedroom (our guest had no fan). Only 2 of the 4 bedrooms had tv’s and the main (living room) tv is on a tv stand that sits about 1 1/2 feet off of the floor. The house was clean and stocked and we appreciated being able to spend the week here, but it was definitely not “cozy” or “comfortable” like most of the other properties here that we have stayed at. Very easy fix: the owner just needs to spend a little time here and a few bucks adding some basic comforts...better beds (bed frames move and make noise and mattresses are TERRIBLE) and fix the tv problems in thee as main living room and spare bedrooms.
Stayed 6 nights in Feb 2021
Response from VrboOwner on 15 Sept 2023
Thank you, Christina, for taking the time to review our property. Glad to hear you had a great time staying with us. We appreciate your suggestions for various updates to the house. We are indeed considering updating the beds in some form for three of the bedrooms. We are, however, not planning to add more TVs. Some guests prefer not to have a TV in kids' rooms, three TVs in the house are enough. I noticed from your review that you had more than one guests (at least 3?) staying at the property, while your booking stated only 1 guest. It is probably an oversight on your part, but an accurate guest count would be appreciated not only as a courtesy to the hosts but also per our house rules.
Verified

8/10 Good

Brenda D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Quiet neighborhood and great spa (which is what I needed after a long day at Disney or Universal). Pool was very nice unfortunately, the weather wasn't, but host had provided a puzzle (thank you). Unit contained everything we needed and more. Would definitely stay again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kristin O.

Þetta er fínt hús
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Allen L.

Liked: Cleanliness, location, listing accuracy
Perfect
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Oliberio O.

Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in

Be aware of the gate guard officer. VERY RUDE!

Everything was perfect. Only reason I would not recommend is, the very first person you see when coming in is the security at front gate which is very very rude. Did not get his name but he is an older gentleman. Extremely rude and for some reason he thinks he's funny. He should make people feel welcome. Other than that everything was OK, but what makes me give a low star review is the security guard. No one wants to come on vacations and deal with rudeness for no reason at all.
Stayed 3 nights in Feb 2022
Response from VrboOwner on 15 Sept 2023
As an upscale resort, Solana resort provides not only premium facilities such as a fully staffed clubhouse, pool/spa, tiki bar, 18-hole mini-golf, but also 24x7 security to ensure guest safety. The guards are there to monitor and check the access badges of people entering the resort including all the guests. I am not sure what the circumstance was at the time of your stay, but I am sorry to hear that you had an unpleasant experience with the guard. We were caught by a complete surprise by your review as It was never communicated to us any time during your stay. As the owner of the villa, we tried our utmost to prepare and service our villa to ensure our guests had a good stay. We do not, however, have any control over the resort security guard, other than filing a complaint to the resort management about that particular guard, in which case, you need to provide some details surrounding your encounter with the guard. We received none. Nonetheless, your 2 star rating is an extraordinarily low rating for an otherwise "perfect" stay - the rating seems unjustified (vs. our avg of 4.5 stars over 9 years that we've been hosting).
Verified

6/10 Okay

Kasey H.

Liked: Cleanliness, check-in, communication, location

Disney Vacation

It would have been nice to know we had to pay to heat the pool and hot tub before we booked the location. There was also a note to not set the AC below 76 degrees in the house which was very hot especially for Florida. The house was nice and clean.
Stayed 6 nights in Nov 2021
Response from VrboOwner on 15 Sept 2023
Thank you for the feedback. Glad you enjoyed your stay. We noted the private pool/spa option in an Additional Info section, which used to be displayed. However, upon checking today, I found that section is no longer shown after VRBO’s multiple updates to their listing UI. So I have just added the note to the main listing description. AC temp can be adjusted. I would think 72F-77F is a reasonable range. When in question, contact our FL guest service/property manager.
Verified

10/10 Excellent

Dave R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

They had a blast.

I rented this property for one of my employees & his family. He said it was one of the nicest places he has ever stayed & the location was magnificent.
Stayed 6 nights in Mar 2021
Verified

10/10 Excellent

Ralph F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice Spring Break Place

The property was very clean with enough space for our family. The pool was very nice and paying for the heat was worth the expense to make the time more enjoyable. We enjoyed the privacy of fewer neighbors in the back. Communication with the management company was easy with quick response. A few updates of pillows and additional pool towels would be appreciated but otherwise we would stay here again.
Stayed 5 nights in Apr 2021
Verified

10/10 Excellent

Tasha W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location. Great home

Great little home! I had a few things I brought up with the property manager and Alex and they were addressed promptly and respectfully.
Stayed 8 nights in Feb 2021
Response from VrboOwner on 15 Sept 2023
Thank you for staying with us, Tasha. Your feedback is very much appreciated!
Verified

8/10 Good

Steve L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very Clean

The house was clean and in good shape. We enjoyed our stay, but the furniture and appliances were a little dated. All in all it meet our needs for the week and worked out great. Steve
Stayed 7 nights in Feb 2021
Response from VrboOwner on 15 Sept 2023
We are glad that you enjoyed your stay. Welcome back any time!
Verified

6/10 Okay

Raven B.

Liked: Cleanliness, check-in, location

Not Luxury

The description of a luxury property is far fetched. The house was relatively clean however amenities, accomodations and beds are all in need of an upgrade. The towels are very thin, brown, bleached and dated from Dollar store in 1990. Master bed kin is lumpy and saggy along with the queen in Bedroom 2. Linens and bedding are very dated, satin hotel beddings again not Luxury quality at all. The small TV in the family room sat on a low coffee table that was far from stable with small children in the house. Pool heater did not work- called property manager 7 times with no call back. Emailed Alex to be told to call property manager. Plunger in Master Bathroom closet was ripped and broken in two; called again. No response. Purchased a new one. The resort / club house was baren. Tiki bar closed, canopies over pool chairs were ridden with black mold and torn. Mini Golf Course for $3/per person to play was not well kept. Pool heater was broken in mail pool and hot tub was unable to be used by more than two people or anyone under 18. It was 100*. Was expecting a much higher level of stay and accomodations.
Stayed 5 nights in Jan 2021
Response from VrboOwner on 15 Sept 2023
Sorry to hear your 5-day stay was not up to your standard. I want to clarify that the 24 photos of the villa and the resort accurately depict the property. We recommend our guests check out the pictures before they book. And overwhelmingly, our guests rated us 5 stars (4.5/5) and gave positive reviews. The beddings and amenities are all as pictured. The towels are refreshed periodically - the ones currently in the villa are one year old (not from "a dollar store in 1990"). The TV stand in the family room is also as pictured. You did email me once about the pool temperature, and I advised you to call the property manager as they are close by in the same city. Since I did not hear from you again for the rest of your stay, I thought everything was resolved. In a follow-up, our property manager confirmed that the pool heater had been turned on for your arrival with a brand new pool cover to conserve the heat. We ourselves returned from the villa two weeks before; the pool heater was working well too. However, we hired the property manager for guest service, and you are right to expect them to respond to your calls. According to the property manager, they did not receive any calls from you, and we could only surmise that you called the office number when they were out working. Were you able to leave a message or call the alternative cell phone numbers in addition to the office number in the villa's guest book? It must have been a communication mishap, which I will help avoid in the future by clearly spelling out the steps and escalation path for our future guests if they run into any maintenance issues at the villa.
Verified

10/10 Excellent

jessica r.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Had to cancel due to covid and owner was Wonderful to deal with and accommodate

Unfortunately I had to cancel due to Coronavirus but Alex was awesome and refunded me and was always easy to get ahold of. When this passes we will be going back!
Stayed 7 nights in Mar 2020
Response from VrboOwner on 15 Sept 2023
Glad to be able to help, Jessica. Welcome any time!

About the host

Hosted by Alex

Host profile image
Tell us how we can improve our siteShare feedback