Sago Sands 402 - Frente del Golfo - Playa Seagrove

Thank you so much for your wonderful 5-star review, Lauren! We’re thrilled to hear that you enjoyed your stay at Sago Sands 402 and loved the beautiful Gulf views, updated accommodations, and spacious living areas. It sounds like you made the most of your time at the beach and enjoyed exploring the nearby Seaside area as well! We’re especially happy to hear that our team’s communication was prompt and helpful. It was a pleasure hosting your family, and we’re delighted to know you’re already planning to come back. We can’t wait to welcome you again for another wonderful 30A getaway! Sincerely, Benchmark Management

Thank you so much for staying with us, Kimberly! We are so happy to hear that you Sago Sands 4002 exceeded your expectations! This rental is so spacious and a great vacation spot! We cannot wait to have you back to enjoy more beach sunsets! Kind regards, Benchmark Management

Andrea, Thank you so much for your feedback! We are so happy to hear you enjoyed your stay at Sago Sands. We agree, the location and view can't be beat! We can't wait to see you and your family again soon! Thanks again, Benchmark Management

Thank you for your thoughtful review! We are so glad you enjoyed the location, the amazing views, and found the condo clean and comfortable. We also appreciate you bringing the missing hair dryer and beach access information to our attention. We are happy we were able to quickly provide the gate code during your stay, and we'll review the hair dryer inventory to ensure it's available for future guests. Thank you for choosing to stay with us. We would love to welcome you back again! Warm Regards, Benchmark Management

Thank you so much for your kind review! We are thrilled to hear you enjoyed the beautiful views, spacious layout, and all the comforts provided during your stay. We look forward to welcoming you back for another wonderful vacation! Regards, Benchmark Management

Laura, Thank you for your kind words! We're delighted to hear that our property manager was helpful, the vacation rental met your cleanliness expectations, and that you enjoyed the location. Your satisfaction with the condition of the rental is much appreciated. We're thrilled to have been "just what the Dr. ordered." Your recommendation means a lot to us. If there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back. Best Regards, Benchmark Management

Thank you for your review! We are glad to hear you enjoyed the condo, found it clean, and appreciated the easy access. We are sorry to hear about the missing hair dryer as there is usually one provided in the bathroom, and had we known, our team would have been happy to deliver one right away. As for the beach access code, it is included in the guidebook we send prior to arrival, but we will be sure to make that clearer moving forward. We are so pleased that overall your stay was perfect, and we would love to welcome you back again! Warm Regards

Thank you for your glowing review! We’re thrilled to hear the property met all your expectations and that you enjoyed the comfort, location, and beautiful view. Your kind words about our team mean so much—we’re always happy to help. We look forward to welcoming you back on your next trip!

Gregory, thank you so much for your feedback! We are happy to hear that you enjoyed your stay at Sago Sands 402! Each of our properties prior to check-in is stocked with a basic amenity box that includes items such as dishwasher pods and dish soap. However, if you need other specific items, you will need to bring those with you! We will make note of your concerns and let the proper parties know! We strive to provide all of our guests with the 5-star vacation they deserve! Helpful feedback like this allows us to do that. We value your feedback! We hope to have you back real soon to enjoy more fun in the sun! Kind regards, Benchmark Management

Thanks for staying with us at this property. We are so happy to hear that you loved how spacious the rooms were as well as the proximity to the beach access. Your feedback regarding the toilet paper, trash bags and paper towel have been taken into account. Please note however that what we provide is apart of the complimentary starter kit and not meant to last for the entire stay. Regarding office hours; please note that the physical office is not opened on weekends as such we would not be able to assist with luggage storage on Saturdays and Sundays. Please note as well that we do offer late check out kit it’s not guaranteed as this depends on if another guest is checking into the property that same day. If this had been brought to our attention during the stay we would have made the necessary checks and tried to assist. We want to thank you again for choosing to stay with us and do hope we can welcome you again in the future for a much better vacation experience we know we can provide. Regards Benchmark Management

Thank you for booking with us and for taking the time to give feedback on your stay with us, Charles. We are happy to hear that your overall experience with us was "delightful" and that you were able to appreciate the undeniable beauty of Sago Sands 402. Nevertheless, we are disappointed that we did not seem to exceed your expectations for the perfect vacation. Despite making reference to being greeted by spiders and roaches in your review, our records have no indication of such complaint from you nor any of our other guests from as far back as January of this year. Had this issue been reported, we would have responded with urgency to rectify same. Admittedly, we have evidence of you trying to call us once, after business hours, to report that the WIFI was down. We responded to you via text the following morning, during business hours, with instructions on how to get the WIFI up and running and you confirmed, via text, that you followed said instructions and was able to get the WIFI working. Other than that, we have to record of you contacting us, by any means, with any of the issues you have mentioned in your review. Nonetheless, we hope that next time you will give us the opportunity to serve you better by reporting any discrepancy you may have to our capable and helpful Guest Relations team. We look forward to hosting you again soon. Regards, Benchmark Management

Thanks for choosing to stay with us a second time at this unit. We are so sorry to hear that the second experience did not meet your expectations. Please do know that we do our best to maintain these units but we do falter from time to time as such feedback like yours is extremely helpful as it allows us to fix what you found unsatisfactory with the unit. Please note that we take reports of mold and pests very serious. We thank you for bringing this to our attention during the stay. We did make contact with the relevant company; however due to them being an outside vendor; we have no control of their work schedule. We would have really loved to have them make the necessary checks and resolve the issue during your stay but the date provided was not until after your departure. They did make the necessary checks as such this issue should not be present for future stays. We want to thank you again for choosing to stay with us and hope we can welcome you for a much better vacation experience we know we can provide. Regards Benchmark Management

Jason, We appreciate your feedback about Sago Sands 402, and we are glad to hear that overall, it provided ample space for your group. However, we understand the concerns about the broken door, stove issues, and reports of roaches. These are important details, and we ensure that your feedback is passed along. If you ever plan to stay in the same unit or have any more feedback or requests, please feel free to reach out. We are here to assist and ensure you have comfortable and enjoyable stays. Safe travels! Warm regards, Benchmark Management

Thank you for booking with us and for taking the time to give feedback on your stay with us, Charles. We are happy to hear that your overall experience with us was "delightful" and that you were able to appreciate the undeniable beauty of Sago Sands 402. Nevertheless, we are disappointed that we did not seem to exceed your expectations for the perfect vacation. Despite making reference to being greeted by spiders and roaches in your review, our records have no indication of such complaint from you nor any of our other guests from as far back as January of this year. Had this issue been reported, we would have responded with urgency to rectify same. Admittedly, we have evidence of you trying to call us once, after business hours, to report that the WIFI was down. We responded to you via text the following morning, during business hours, with instructions on how to get the WIFI up and running and you confirmed, via text, that you followed said instructions and was able to get the WIFI working. Other than that, we have to record of you contacting us, by any means, with any of the issues you have mentioned in your review. Nonetheless, we hope that next time you will give us the opportunity to serve you better by reporting any discrepancy you may have to our capable and helpful Guest Relations team. We look forward to hosting you again soon. Regards, Benchmark Management

Donald, Thank you for staying with us and reviewing your stay at Sago Sands 402. This complex is hard to beat being perched on a bluff, overlooking the Gulf of Mexico, with breathtaking views of peaceful sunrises and romantic sunsets. Only 8 units keep it quiet and private. We are sorry to hear that we let you down in the area of overall condition of the unit. We do our best to resolve guest issues in a timely manner as guest happiness is our #1 priority. We have already passed along your comments to the proper departments in order to provide TLC and ensure our units are in the best condition possible for all guests. We certainly appreciate your feedback and take all these comments seriously as we want to be accurately represented on all fronts! We hope to welcome you back in the future to provide a complete 5-star stay for your family from start to finish. Sincerely, Benchmark Management

Claudia, Thank you for reviewing your recent stay with us at Benchmark Management. We can confirm there was a report of issues at the property. Once we were alerted we did our best to address it quickly. We are truly sorry you did not enjoy your stay with us at Benchmark Management and would love the opportunity to provide you with a future 5-star vacation. Sincerely, Benchmark Management.

Ann, Thank you for reviewing your recent stay with us at Benchmark Management. We are very sorry to hear you were not pleased with your recent stay. Our records show we were not informed that the property was dirty upon your arrival. We would have been glad to send housekeeping back out to address your concerns had we been notified. We can confirm there was a report of bugs at the property. Once we were alerted of the issue, we had pest control stop by the property to service the unit. We have had no further complaints since then. We are very sorry the dryer was not working on your stay. We know how much of an inconvenience this is for our guest and sadly we were at the mercy of the 3rd party vender regarding when it would be fixed. We did however drop off extra towels and wash cloths for you to use during your stay and are happy to inform you that the dryer has been fixed and is now in working order. We are truly sorry you did not enjoy your stay with us at Benchmark Management and would love the opportunity to provide you with a future 5-star vacation. Sincerely, Benchmark Management.

Nars, Thank you for staying with us and reviewing your stay at Sago Sands 402. This complex is hard to beat being perched on a bluff, overlooking the Gulf of Mexico, with breathtaking views of peaceful sunrises and romantic sunsets. Only 8 units keep it quiet and private. We are sorry to hear that we let you down in the areas of cleanliness and overall condition of the unit. We do our best to resolve guest issues in a timely manner as guest happiness is our #1 priority. We have already passed along your comments to the proper departments in order to provide TLC and ensure our units are in the best condition possible for all guests. We certainly appreciate your feedback and take all these comments seriously as we want to be accurately represented on all fronts! We hope to welcome you back in the future to provide a complete 5-star stay for your family from start to finish. Sincerely, Benchmark Management

Thank you for taking the time to share your experience. We do sincerely apologize for the issues you experienced during your stay. We always aim to resolve any issues with guests as quickly as possible during their stay. Thank you for providing us the chance to fix what was found unsatisfactory with your unit. We hope we can welcome you back in the future for a more accurate representation of Benchmark Management’s care and attention to detail. Benchmark Management

Hi Steve, Thank you for sharing your feedback on your rental property at Sago Sands Condo. We were happy to have you and grateful for your response. If at any time you experience issues in the rental please let us know right away we will do our best to resolve the problem. We work hard each and every day to bring our guests the best vacation experience possible. We hope to see you again, we would love to have you again. Sincerely, Benchmark Management

Megan, We are glad to hear that you enjoyed the great views of Sago Sands and this unit's wraparound style balcony that allows expansive views of the Gulf and our breathtaking Florida sunsets over the water. We do apologize that you had to deal with these "castaways" during your stay but thankfully we were able to quickly get a pest service out to address this issue. We do have our units sprayed quarterly, but intermittent sprays are needed from time to time and we will quickly take care of that when we are made aware. We will share your comments with the owners regarding updates as we always love to encourage changes to keep our units in the best shape possible! We always do out best to promptly and professionally respond to guest issues and resolve them while you are here so you are able to best enjoy your vacation while you are in the unit! We hope we are able to welcome you back in the future to provide you all with a complete 5-star vacation here on 30A! Sincerely, Benchmark Management

Thank you Greg for sharing your experience of our lovely unit Sago Sands 402. With a gulf view and quick access to the beach, the location is just perfect! We are happy you enjoyed your stay here and will be ready to assist with your next booking. -Benchmark Management.

Kimberly, Thank you so much for taking the time to share your experience. We greatly appreciate your years of renting with Garrett Realty/Benchmark. We love to see long time customers returning to stay with us. We also sincerely apologize for the issues you experienced during your stay. When an HOA (Homeowner’s Association) for a complex informs us of any work, our standard procedure is to let our guests that might be affected know. We are sorry for the miscommunication as we were not made aware of the work. We do see that the issue was reported early into your stay and that it was discussed between you and our team member. Per our Rental Agreement, we have no control over if construction or beach restoration is taking place during your stay. We understand and empathize with the inconvenience, however it is not something we directly have any control over. We truly appreciate your feedback and hope that you will give us another chance to provide you with more great beach vacation memories. Benchmark Management