Villa con encanto, Cercano a la playa, paseo marítimo, vida nocturna, Amplio, Gran Valor

As our description stipulates, the unit is built into the hillside and is split over two floors – the great room is on street level and the kitchen/dining room/bedroom/bathroom are on the lower level. The lower level, nestled in the lush gardens and natural topography, is desirable as it remains naturally cooler (which lends to energy conservation), quieter and darker (which provides optimal sleeping conditions). Sun seekers may find ample opportunities on the rooftop terrace. The attractively conservative rental rate is reflective of these logistics.

We reach out to all of our guests upon arrival to ensure their satisfaction levels have been met. We were provided a positive response to our initial inquiry from this family. Mid-trip we were informed that additional linens were needed and our property manager conveyed to us she did provide the materials. We never heard any additional feedback, so assumed no issues remained. We are disheartened that these guests did not reach out to us personally to share their frustrations as we would certainly have alleviated them. In terms of the unit's layout, the photos presented on the website accurately reflect it's unique architectural features. We do not feel the property is misrepresented and contend that it remains a great value for the price. In all honesty, we are quite surprised by this review as the author's husband shared, on March 17th, that "all of the people here have been great, Antonio (gardener), Isabella (maid), and Silvia (property manager) have been very accommodating and helpful..." Given this response we felt assured this family's vacation was going to be nothing but positive...We only wish Donna would have shared her feelings in time for us to address them.