Phoenix VII 1013 | Beachfront | Pools | Kiddie Pool | Racquetball | My Beach Getaways

Hey Jamie, we are so glad that y'all enjoyed your "girls' trip" in our condo. We thank you for taking the time to leave us a review and we are definitely looking forward to y'all staying with us again, very soon. Thank you for choosing Beach Getaways.

Thank you for sharing your feedback with us! We're delighted to hear that you found our location perfect for your stay. We appreciate your observations regarding the condo's lighting and amenities. Rest assured, we take your comments seriously and will consider them as we strive to enhance our guests' experiences. We hope to welcome you back soon for an even more enjoyable stay!

Owen, thank you for the review! We are glad y'all were able to enjoy the condo, as well as your stay in our beautiful beach town. We apologize for the inconvenience when you arrived, as the code will lock the door if you enter it prior to check in. Please make sure to only enter the code after the time the condo is due to become available. Additionally, this is the time of year that deep cleans are taking place throughout our condos and we'd love to invite you to stay with us again in the Spring! Thank you for choosing Beach Getaways!

Hi Linda, thank you for taking the time to leave a review. We're glad that you enjoyed the comfort of the condo during your stay with us. Your feedback is important to us. Please be assured that each issue will be addressed so that we might continue to provide the best guest experience possible. Again, we appreciate you leaving a review and we thank you for choosing Beach Getaways.

Chris, we are so glad to see you and your family back with us in Orange Beach! Thank you for letting us know about a couple things in the condo that could use some TLC! We have shared your comments with the Property Care Managers and have taken actions to address your suggestions! We always aim to act on honest and helpful feedback to ensure that our guests have the best possible experience. Making improvements to the condo could potentially enhance its overall appeal and comfort. We appreciate you letting us know as this is the best way to maintain the quality of our condos. We hope to see you again next year!

Thank you for sharing your thoughts! We’re so glad check-in was smooth, the kitchen had what you needed for meals, and that amazing view helped make your trip special—it’s hard to beat, isn’t it? Just to clear things up, the digital guestbook lists exactly what’s included in the starter pack, and seasonings aren’t part of that. We remove perishables like salt and pepper between stays for cleanliness and to keep any “uninvited guests” (the creepy-crawly kind!) from joining your beach getaway. We’ll make sure the ceiling fan gets some extra attention, and we really appreciate you saying you’d stay with us again. That’s the best feedback we can get!

Milisha, thank you for reviewing your stay! We are glad you enjoyed the location and view at this condo! We are sorry to hear you had a couple of issues during your stay! The door codes will lock out if tried prior to 3pm or if entered wrong multiple times! We are glad we were able to send you a new code within 10 minutes of your arrival! When we received your call, we came by to help with the TVs as they were on the wrong input! Additionally, we will let the building facilities know about the suggestion on the hot water so they can inspect and adjust as necessary. We are glad you enjoyed your stay and look forward to hosting you again!

Kathy, thank you for taking the time to review your stay. We are sorry to hear there were a couple housekeeping concerns when you arrived as this is certainly not in line with our housekeeping standards. We wish we had known about these issues during your stay as we have cleaners available to resolve anything that may have been missed. Next time, please let us know upon arrival so we can make sure our families have the best experience possible. Thank you for letting us know about the broken dishwasher. Our Property Care Team is pleased to report this issue has been fixed. We’d love another chance to impress you. If you’d like to give us another chance, we’d love to offer you a discount on a future stay! Thank you again for choosing Beach Getaways!

Thank you Venus for your review. We are sorry to hear you were not satisfied with the mattress. Mattress comfort is different for each individual and not a one size fits all issue. We are sorry the freezer had issues while you were here but so happy we were able to fix it during your stay. We notified you of the construction and pool being closed upon booking as we did offer the option to move to a different condo. We are happy to hear our after hours hotline was able to accommodate you for your stay. Please call us when you're ready to book again and we can secure you into a condo that is not having any construction during your stay! Thank you!

Jordan, we apologize for any housekeeping issues you encountered upon your arrival. This is certainly below our standards. Your feedback is very important in helping us identify areas of our condos that could use some TLC. Thank you for this thorough review as we will make sure each issue is addressed and resolved. We hope that you and your family were still able to enjoy your stay with us and we invite you back to give us another opportunity to impress you.