4/10 Mala
Kelly H.
8 oct. 2025
Le gustó: Ubicación y veracidad del anuncio
No le gustó: Limpieza, check-in, comunicación
Our family recently stayed at this condo and had both positive and negative experiences.On the positive side, the location was great—very convenient to the pool—and the beds were extremely comfortable. We also appreciated that the condo was ADA accessible, which made it much easier to move around and accommodate everyone’s needs.Unfortunately, there were several issues that made our stay less enjoyable. The condo was infested with roaches and gnats, and when I contacted maintenance, they simply placed an apple cider vinegar trap on top of the refrigerator—even though I explained that the gnats were clearly coming from the kitchen and bathroom drains. The problem was never resolved.There were also not enough towels provided—only four towels and four washcloths for a family of four—and the dryer worked poorly, taking a very long time to dry even small loads of laundry.In addition, the strict 4:00 p.m. check-in time felt unnecessarily rigid. My grandson was car sick the entire drive down, and it would have made a big difference if we could have checked in even 30–40 minutes early so he could brush his teeth, change clothes, and rest. Unfortunately, early check-in wasn’t allowed under any circumstance.Overall, while the condo has potential with its location, accessibility, and comfortable beds, the pest issues, lack of basic supplies, slow maintenance response, and inflexible check-in policy made this stay disappointing. With more attention to guest comfort and care, this p
Kelly H.
Se hospedó 5 noches en octubre de 2025
