It was easy to communicate with the host, Ali'i Beach Rentals. When we arrived, we noticed that there were only 2 beach towels instead of 4. We texted and received the additional towels within a few hours. The listing details for the unit were accurate and we even found a couple more beach items than expected (probably thanks to previous guests). The only things that we would have liked to be different have to do with the building - not the host or the unit itself. The pool was available, but the sauna, showers, and locker rooms were not when we visited. We expected them to be available after reading that the deck renovation was complete. The deck is renovated and available, but those interior areas are not.But the bigger issue with the building was water. Water was shut off on 2 separate days during our 1 week stay. We received 24-hour or more notice each time, which was good, but not having water is not ideal. We were not inconvenienced by the first event because we had a day tour planned and left early and returned after the water had been turned back on. The second time was on the day of our departure when we would have liked to stay until checkout time at 10:30am. But the water was shut off at 8am, so we felt rushed to shower, have breakfast, etc. Bottom line: we would stay with the property manager, Ali'i, again and probably at Waikiki Banyan again since the location is convenient and parking is included.