Herons Haven 2 Bedroom Condo with Water View!

Hi Shepherd, thank you for your review! We are happy to hear that you enjoyed your stay with us. We are glad to see that the views were nice and the location of the home was great. We hope to host you again in the future!

Hi there, thank you for your review! We are happy to hear that you enjoyed the property. We are glad it was close to everything you wanted to do. We hope to host you again in the future!

Hi Heather, thank you for your review! We are glad you enjoyed your stay with us. We are glad to know that is was easy to access and central to everything. We hope to host you again in the future!

Thank you for sharing your feedback. We sincerely apologize for the issues your crew encountered during their stay, including the bugs, television, and water leak. We understand how disappointing and frustrating it must have been for them to feel uncomfortable enough to leave after only one night, especially when you had arranged the accommodations for their work trip. We take concerns like these seriously and regret that the property did not meet the standards we strive to provide. We appreciate the opportunity to address the situation and were glad we could provide compensation for the issues encountered. Your feedback has also been shared with our team so these concerns can be properly addressed. We apologize again for the inconvenience and disappointment this experience caused.

Thank you for taking the time to share your feedback. We sincerely apologize that the cleanliness of the home and the condition of the front door lock did not meet your expectations. Providing our guests with a clean, comfortable, and secure place to stay is very important to us, and we're disappointed to hear about your experience. Your comments regarding the hair, cleanliness of the showers, and items left under the furniture have been shared with our housekeeping team for immediate review, and we will also have the front door lock inspected to ensure it is functioning properly. We appreciate you bringing these concerns to our attention, as feedback like yours helps us improve. We hope you'll consider giving us another opportunity to provide the quality stay our guests expect.

Dear Barbara, Thank you so much for leaving a 5-star review! We are so glad to hear you enjoyed your stay. Please contact us when you are ready to book your next beautiful memory. We would love an opportunity to host you again! ~ KEES Vacations

Hi Rich, thank you for your review! We are glad you enjoyed the 2 bedrooms as well as TVs. We would be happy to bring up to our team about the look. We hope to host you again in the future!

Hi Laura, thank you for your review. We do apologize that the home was not up to your expectations. We also do apologize that the soaps were not filled. We have since fixed this and made housekeeping aware to double check this and make sure they are filled fr every guest. We hope to host you again at a different property in the future!

Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet your expectations. We understand how frustrating it can be when issues such as an AC leak, uncomfortable sleeping accommodations, and outside noise interfere with your ability to relax and enjoy your stay. We also appreciate you bringing the condition of the windows to our attention. Your comments regarding the AC unit, windows, and overall comfort of the property will be shared with the appropriate teams for further review and attention. We regret that your experience in Nags Head was not the enjoyable one we strive to provide our guests, and we appreciate your feedback as it helps us identify areas where improvements are needed.

Thank you for the review! We are glad you enjoyed your stay with us and we hope to welcome you back again in the future!