Emerald Isle 702 - 𝑺𝒐𝒖𝒕𝒉𝒆𝒓𝒏 𝑺𝒂𝒑𝒑𝒉𝒊𝒓𝒆

We are happy that you enjoyed the beautiful views and space space!

Thank you, Brian! We look forward to hosting you again.

'Clean and comfortable,' what perfect ingredients for a fantastic vacation. We're so glad you enjoyed it- you deserved it! Thanks for staying with us. We look forward to hosting you in the future.

Clean & spacious! Yes! Thank you for staying with Beach Bum BB, Roger. We look forward to having you in the future.

Thank you, Treva! Comfortable and clean are some of our favorite words. We look forward to hosting you again!

Thanks, Mrs. Ellis- it was a pleasure to host you guys. Can't wait to see you again.

Thank you, Scott. ☀️ Yes, that situation was frustrating. It was scheduled for a Wednesday and we did reach out to all guests prior the same day we found out. Then that day, the building switched from Wednesday to Thursday, and unfortunately, we were not notified. We were able to provide our guests with a large pack of water for the day- we hope you made use of that! Hopefully, you're able to join us the in future. Book direct with Beach Bum BB and ask for your returning guest discount when you do.

Thank you, Emily! We'll reach out to see if you felt the mattress was too soft or too firm. Mattresses are so personal, so we'd love to know exactly how you would have been more comfortable!

Thank you, Beth! We can definitely take a look at the sleeper.

Thank you, Cynthia! Glad you enjoyed Emerald Isle 702. We look forward to hosting you again in the future.

Rhonda, thank you so much for your feedback! We are so glad you enjoyed the condo. The condo actually does have a complimentary beach setup each day. Lazy Days Beach Rentals, the company that provides the setups on the beach extended through November this year (usually the close at the end of October) because of the beach being closed in April 2020. Just tell them you're with BB and they'll take care of you! Next time, give us a call because we could have cleared that up and offered some beach chairs if you needed extra! We look forward to your next stay.

Thank you. We would like to clarify a few points regarding your experience. When you initially contacted our office, you stated that you had not received your arrival information or access codes. We understood you were looking in the wrong place and tried to help- even gave you codes over the phone despite your attitude about confirming your identity (for security purposes). You later spoke with a manager. While the renovation details were not reflected in the listing photos (as you mentioned that's the only thing you looked at), they were disclosed within the property description prior to booking. The tone change wasn't because we were incorrect but an effort to stop arguing and just resolve the situation. We offered an alternative, which you accepted. We did confirm that the parking situation listing (garage vs. lot) was incorrect. That has been fixed! We do hope you enjoyed a last-minute stay for your 25th birthday. We're sorry the experience did not meet your expectations, and we encourage you to use a different management company in the future.

Hi Kim, thank you! We'll check out those items on your list! Much appreciated.

Thank you so much for the wonderful review! We’re love to hear that you loved your stay and enjoyed the beautiful condo, upgrades, and perfect location. 🌴☀️ Pensacola Beach is such a special place, and we’re so happy to hear it’s your favorite spot. We truly appreciate you choosing Beach Bum and are excited to hear that you’d stay with us again. We can’t wait to welcome you back for another beach getaway! 🏖️