4th-floor Surfside Resort, Miramar Beach! Free beach towels & chairs. w/umbrella

Thank you for your review. So glad you enjoyed your stay.

Kristen, When you reported that he unit was not cooling, we sent up the HOA manager to review. He did turn the control off and back on to reset. There isn't a specific temperature that the AC should be set to. What the HOA manager told you was at the 68F setting you had set the thermostat, the AC would freeze and therefore block flow. The recommendation was nothing less than 70F

We always do everything we can to make your stay enjoyable and are glad you liked the kitchen applies and cart for the beach. We are glad you are returning for next winter.

I am so sorry you were disappointed in your stay. The beach chair service staff will reserve a spot for future days at no charge if you ask. I do not know what noise the air conditioner was making but will check. No other guests have provided that feedback. The only time we have ever been awakened by the garbage pickup has been if the doors to the balconies were left open. We do expect that some sand will be in the condo but an excessive amount was left. The trash pictures clearly showed empty water bottles, candy wrappers, and a pair of socks all on the floors as well as candy finger prints with candy on the balcony doors. The cleaning fee charged was only $150 not $200 and that is for normal cleaning. The cleaning company almost never charges for extra cleaning unless it is beyond normal. I was charged an extra $40 over the normal cleaning rate which I requested you authorize this additional payment but it was never made.