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Tucked Away Gem: Lakefront, SUP

Galerie de photos de l’hébergement Tucked Away Gem: Lakefront, SUP

Restauration en plein air
Extérieur
Extérieur
Aire de séjour
Aire de séjour

Avis

9,2 sur 10 – 
Merveilleux
3 chambres3 salles de bain ou plus8 personnes

Commodités populaires

  • Stationnement sur place disponible
  • Cuisine
  • Laveuse
  • Climatisation
  • Barbecue
  • Terrasse ou patio

Explorez la région

Afficher sur la carte
Lake Lure, NC
  • Place, Lac Lure
    ‪1 min à pied‬
  • Place, Lake Lure Adventure Company
    ‪8 min à pied‬
  • Place, Parc d'aventure Canopy Ridge Farm
    ‪3 min en voiture‬
  • Airport, Asheville, Caroline du Nord (AVL-Aéroport régional d'Asheville)
    ‪49 min en voiture‬

Chambres et lits

3 chambres (8 personnes)

Chambre 1

1 très grand lit

Chambre 2

2 grands lits

Chambre 3

1 très grand lit

3 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes

Salle de bain 3

Toilettes · Douche uniquement

Salle de bain 4

Baignoire · Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Bureau
Coin salle à manger séparé

À propos de cet hébergement

Tucked Away Gem: Lakefront, SUP

Come to TUCKED AWAY GEM as a peaceful retreat and “home base” for visiting nearby towns, area restaurants/attractions in Lake Lure, Hendersonville & Asheville now open. There's public golf at Rumbling Bald, area wineries, breweries, music, trails, waterfalls, and more within an hour's drive of Lake Lure. Saluda, Rutherfordton, Black Mountain, Mills River, Blowing Rock, Boone, and Brevard are great day-trip destinations. By choosing to visit, you’re supporting the local businesses of Lake Lure, Chimney Rock and Western NC. The Town of Lake Lure is expecting the lake to be at full pond by May of 2026.

Full-family fun awaits at this ideally located getaway, complete with stunning views, top-notch amenities, and space to entertain both inside and out!
Bedroom 1: King Bed | Bedroom 2: King Bed | Bedroom 3: 2 Queen Beds | Additional Sleeping: Pack 'n Play
OUTDOOR HANGOUT: Deck lounge chairs, patio w/ dining table & gas grill, private dock, 2 screened-in porches w/ ceiling fans & seating, covered front porch w/ rocking chairs
INDOOR LIVING: 4 Smart TVs, 3 gas fireplaces, dining table, clawfoot tub
KITCHEN: Fully equipped w/ stainless steel appliances, cooking basics, drip coffee maker, dishware/flatware, full knife set, toaster, tea kettle, breakfast bar w/ seating
GENERAL: Free WiFi (1G), linens/towels (beach towels included), washer/dryer, air conditioning, high chair, trash bags/paper towels
FAQ: Stairs required for access, exterior security cameras (4) If negotiating stairs are an issue for anyone in your group, you may want to consider a different property.
PARKING: Driveway (6 vehicles), boat trailer parking allowed on-sites
- NOTE: Your safety matters. This property features 4 exterior security cameras, located above the upper deck, lower deck, front entrance and parking area, all facing outward. They do not look into interior spaces
- NOTE: This home requires over 100 steps to access and may be difficult for guests with limited mobility The electric tram from the parking area to the cottage is for luggage, coolers and groceries, Human passengers are not allowed!
PLEASE MAKE NOTE:
• YOU MUST BE 25 YEARS OLD TO BOOK.
• NO PETS ALLOWED
• NO SMOKING
• LINENS ARE PROVIDED
• YOU MUST HAVE A NC FISHING LICENSE TO FISH ON LAKE LURE.

***IMPORTANT BOOKING INFO***
• Damage Protection included (covers up to $3,000)
• Rental Agreement required (sent separately for e-signature)
Please note: VRBO/HomeAway service fees are charged by the platform and are not paid to the property manager.

This property is managed by Buffalo Junction Properties of Lake Lure, NC

Ajoutez des dates pour connaître les prix

Hébergements similaires

Extérieur
Luxury in Rumbling Bald Resort ~ WiFi ~ Community Beach, Pool, Golf and more
Lake Lure
  • Piscine
  • Cuisine
  • Laveuse
  • Sécheuse
10.0 sur 10, Exceptionnel, (3 avis)
Luxury in Rumbling Bald Resort ~ WiFi ~ Community Beach, Pool, Golf and more

Règles de l’hébergement

Arrivée après 16 h 00

Âge minimum pour la location : 25 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements non autorisés

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Animaux de compagnie

Animaux de compagnie non autorisés

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 3046221vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Lake Lure

Ce cottage vous donne rendez-vous à Lake Lure, plus précisément au bord de l'eau. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Chimney Rock Gemstone Mine et Stone Angel, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Parc d'État de Chimney Rock et Réserve naturelle CMLC Florence Nature Preserve. Vous voyagez avec des enfants ? L'incontournable Lake Lure Adventure Company s'impose ! Consultez aussi l'affiche de l'illustre Tryon International Equestrian Center, pour vibrer à l'unisson. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que les visites de vignobles.
Afficher plus de cottages à Lake LureS’ouvre dans une nouvelle fenêtre
Carte
Lake Lure, NC

À proximité

  • Lac Lure - 1 min à pied - 0.1 km
  • Lake Lure Adventure Company - 8 min à pied - 0.7 km
  • Parc d'aventure Canopy Ridge Farm - 3 min en voiture - 2.3 km
  • Parc d'État de Chimney Rock - 6 min en voiture - 4.4 km
  • Tryon International Equestrian Center - 22 min en voiture - 31.0 km

Transport

  • Aéroport régional d'Asheville (AVL) - 48 min en voiture

Restaurants

  • ‪Ingles Market - ‬4 min en voiture
  • ‪Victory @ Rumbling Bald Resort - ‬14 min en voiture
  • ‪Canoe Kitchen And Bar - ‬11 min à pied
  • ‪Garden Cafe - ‬10 min en voiture
  • ‪Rumbling Bald on Lake Lure - ‬16 min en voiture

Foire aux questions

Tucked Away Gem: Lakefront, SUP accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien cela coûte-t-il de séjourner à Tucked Away Gem: Lakefront, SUP?

En date du 11 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Tucked Away Gem: Lakefront, SUP le 12 mai 2026 commencent à 298 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Combien coûte le stationnement à Tucked Away Gem: Lakefront, SUP?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Tucked Away Gem: Lakefront, SUP?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Tucked Away Gem: Lakefront, SUP?

Le départ est à 10 h.

Où se situe Tucked Away Gem: Lakefront, SUP?

Lake Lure - cottage de type familial se trouve au bord de l’eau, à moins de 10 minutes de marche des sites suivants : Lac Lure et Lake Lure Adventure Company. Parc d'aventure Canopy Ridge Farm est à 1,5 mi (2,4 km).

Avis

9,2

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 25 avis sur 34.
Note de 8 – Bien, d’après 5 avis sur 34.
Note de 6 – Acceptable, d’après 3 avis sur 34.
Note de 4 – Médiocre, d’après 0 avis sur 34.
Note de 2 – Terrible, d’après 1 avis sur 34.

9,8/10

Propreté

10/10

Arrivée

9,2/10

Communication

9,8/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

6/10 – Acceptable

Lynn H.

Points forts : Propreté, arrivée et emplacement.
The lack of railings with no water in the lake was of great concern. We should have been told the water was in this condition. The house itself was perfect.
Séjour de 5 nuits en novembre 2025
VrboOwner a répondu le 8 déc. 2025
Thanks for your review. With regard to the condition of the lake, I researched the information that feeds to our booking platform. We have been diligent since Helene struck to keep up with the recovery efforts of the lake. I had updated the system when the lake began to refill. Unfortunately I did not check the description on the booking sites to see that the update did not flow through. Your comment on the condition of the lake prompted me to check. I apologize for any misunderstandings this caused. The lake should be at full pond no later than Memorial Day.
Avis vérifié

10/10 – Excellent

Ryan L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay

Very nice property with plenty of room. We were very pleased.
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 6 juill. 2023
We thank you for caring for our home like it was your own. Please contact me in the future if you are heading this way. Let me know you are a repeat guest and I'll extend a 10% discount.
Avis vérifié

10/10 – Excellent

shannon g.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A lovely visit to our favorite place-

Post Helene our beloved Lake Lure is still not herself but sweet memories were made still!We love this little red gem and will be back again next year :) Blessings!
Séjour de 2 nuits en juin 2025
Avis vérifié

8/10 – Bien

Chris R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice clean house

The house was clean and as advertised.
Séjour de 3 nuits en octobre 2024
Avis vérifié

10/10 – Excellent

Jeff H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Vacation

Great stay on Lake Lure. There are a lot of steps to get down to the house, but this was made clear and we loved that the house walked right out to the lake. Everything was as communicated, couldn’t ask for an easier renting experience.
Séjour de 4 nuits en juin 2024
VrboOwner a répondu le 22 juin 2024
Buffalo Junction properties appreciates your great review. Our goal is excellent customer service and continuation of our Premier Host status. Hosting guests like you and your group make this possible. Please feel free to contact me when you are planning your next visit to Lake Lure.
Avis vérifié

10/10 – Excellent

Kendall F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Vaca

I booked this house for our annual family vacation with my husband’s family. The house definitely has a lot of stairs but it’s so nice to be right on the lake!! It was also so nice to be able to dock our boat right there at the house. Overall our stay was great!
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 6 juill. 2023
Great to hear you enjoyed your stay with us.If you are heading this way again let me know you are a repeat guest and I'll extend a 10% discount.
Avis provenant d’un site partenaire

10/10 – Excellent

Amanda L.

Perfect Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very well appointed house. Has everything you need for a great stay. Will definitely be back.
VrboOwner a répondu le 11 sept. 2024
Great to heat that you enjoyed your visit to Lake Lure at Tucked Away Gem.
Avis vérifié

10/10 – Excellent

mike f.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing

The listing is underselling itself. The place is incredible. The 100 steps are no big deal and the luggage ‘train’ is clutch. Such a chill wonderful stay. One of the best places on the lake and minutes from the grocery store and restaurants. Will 100% be staying here again
Séjour de 4 nuits en juillet 2024
Avis vérifié

8/10 – Bien

Andrew R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family trip.

Great house, it’s nice to be right on the water. a lot of stairs from the vehicle to the house. Close to the grocery store and chimney rock. Great spot
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 23 juill. 2023
Thanks for the great review. Great to hear you enjoyed your stay. If you are thinking of visiting the area again, please contact me for a 10% returning guest discount.
Avis vérifié

10/10 – Excellent

Tony H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great House

This house was just as described. They even had paddleboards for us to use. We did rent a boat for the week, and we were able to dock it at the house. House was clean, had all the essentials, was very close to Chimney Rock. We will rent again.
Séjour de 4 nuits en juillet 2024
VrboOwner a répondu le 26 juill. 2024
Buffalo Junction Properties is happy to hear that you enjoyed your stay at Tucked Away Gem. Please reach out to us when considering your next visit to Lake Lure.
Avis vérifié

10/10 – Excellent

Sha L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A gem of an experience.

It was so easy and convenient to rent this property. The manager Kathleen is great and added a personal touch to make sure we had all the info. An awesome home to enjoy. We will be back.
Séjour de 5 nuits en mars 2023
VrboOwner a répondu le 21 mars 2023
Thanks for the kind words. When you are considering a visit to Lake Lure in the future, please reach out to me and I would love to extend a 10% discount. Hope to see you soon.
Avis vérifié

10/10 – Excellent

Jennifer B H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Summer vacation

Property manager was very attentive. The house was our favorite so far of our 4 trips to Lake Lure. The downstairs kitchen to deck set up was perfect. The teens loved jumping off the boat house . We rented a boat for a couple of days too. Green paddle board was awesome . Great house. We will be back
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 2 août 2023
We appreciate the time you took to write a review.We would love to host your stay with us again. Please contact me for a repeat guest discount.
Avis provenant d’un site partenaire

10/10 – Excellent

Allen Y.

Anniversary Retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were very satisfied with the house. Very clean and all the amenities we needed. The fireplaces were very nice and especially the one in the bedroom. The steps to get to the house were a workout. We liked going down them better than up.
Séjour de 3 nuits en octobre 2022
VrboOwner a répondu le 8 nov. 2022
We are happy to hear that you enjoyed your visit. The parts for the incline "train" finally arrived ! We hope you consider staying with us again.
Avis vérifié

10/10 – Excellent

Melanie B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Labor Day Weekend Fun!

We had family traveling from Columbia, Greenville and Clemson, SC to stay for the long holiday weekend. Lots of parking available—we had 5 cars and a small kayak trailer. The Lake Lure train for luggage and coolers worked perfectly to get our items to and from the house. We loved the interior spaces and we had everything we needed. Everyone enjoyed swimming, jumping off the dock and the SUPs got lots of use! We also watched “A Breed Apart” that was filmed at the house and all in the lake close to the house. It was neat to see how much has changed and what we recognized. We highly recommend this beautiful home!!
Séjour de 4 nuits en août 2024
Avis vérifié

8/10 – Bien

Fields D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The house was very nice. It was spacious and well stocked with all the necessary supplies. The bathrooms were great and the whole house was clean and tidy and well furnished. Sadly the lake was missing but this obviously cannot be helped. It would have been an awesome spot with the water. Please understand that this house does require a tremendous amount of stairs to be negotiated. There are the 100 to get from the parking area to the house and the house is three floors. The tram was not working while we were there and is the reason for the four star review. It was a lot of work getting everything to and from the house. Otherwise we had a five star stay and will hopefully be able to get back when the work on the lake is complete.
Séjour de 2 nuits en août 2025
VrboOwner a répondu le 4 sept. 2025
Many apologies for lack of use of the "cho cho". We are working on it as we speak.Please consider us in the future when the lake is at full pond.
Avis vérifié

10/10 – Excellent

MA R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Getaway

This home is on a quiet cove, perfect for floating on rafts and using SUPs! Check in was smooth, the property was clean and well equipped. We used all of the outdoor decks and toys extensively.. even enjoyed a trip around the lake on a pontoon boat from a kind neighbor! Highly recommend this property. Grocery store is 3 min drive. Plenty to do and see locally yet we just relaxed at the house and enjoyed the serene surroundings!! There are truly 100 steps down to the home.. your cardio workout is included : ) You will not be disappointed with this hidden gem listing!!
Séjour de 4 nuits en mai 2024
Avis vérifié

10/10 – Excellent

Robert A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Christmas getaway.

We enjoyed the layout of the house and the fireplace in the rooms was a nice touch. Lake views also add a nice touch. The house sits at bottom of the hill so be ready to walk down and up close to 100 steps, fortunately we are an athletic family so we didn’t mind the steps. We had some minor issues that were resolved by Kathleen who was on sight. We enjoyed Chimney Rock, we went zip lining at The Forge and great places to hike like Little Bradley Falls. We did a goat cheese tour and tasting at Round Mountain Creamery (recommended). We dinned at The Highlands-high end, Fish House-casual and La Strada- Italian. Very nice home and location for a getaway.
Séjour de 8 nuits en décembre 2022
VrboOwner a répondu le 12 févr. 2023
What a wonderful review. You and your family get the "Best Guest" award. We hope to host you if you are in the area again.
Avis vérifié

2/10 – Terrible

John T.

Points forts : Propreté, arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce

Disappointed

We were forced to leave early because the septic was not working. Also 2 of the 3 fireplaces were not working. It could have been a great stay, but they need to address the problems.
Séjour de 5 nuits en novembre 2023
VrboOwner a répondu le 17 déc. 2023
You are correct and the problems are being addressed. The fireplaces are working and have had annual maintenance performed. The plumbing in the house will be restructured to handle the volume of water needed to comfortably accommodate 8 people in the house.
Avis provenant d’un site partenaire

6/10 – Acceptable

Lori R.

Review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Loved the interior of the house. Could not rent again because access to water is too difficult. Suggest investing in a better lower dock with actual stairs. Pool toys in bad shape and outdoor lounge chairs need cushions House itself is great but we had no TV in bedroom which we love having Also I am not from Irvine
VrboOwner a répondu le 8 oct. 2023
Thanks for taking the time to write a review of Tucked Away Gem. The TV issue turned out to be a series of unfortunate events. I mistakenly assumed the instructions for using the TV control and Roku control were on the nightstand. When I sent our assistant to help with the TV I was unaware that you were not following the printed directions. My apologies. We have not had any issues with the TV when the directions are followed. The entry to the lake is what it is, the ladders are sturdy but may take some physical strength to use. The unusable floats have been eliminated. We have added a floating pad. I'm assuming that you are unfamiliar with Airbnb's protocol, they use their address in lieu of the guests, hence the Irvine, CA designation. Thanks you again for booking with Buffalo Junction Properties.
Avis vérifié

10/10 – Excellent

James & Daniella H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect for family!

My husband and I just stayed here with our four kids (ages 4-12) and my MIL, and we all had a great time!! The train is a fun way to send all your luggage down to the house (there are a LOT of stairs). We’ve rented a lot of vacation homes, and this was the cleanest one we’ve ever stayed at- it was spotless! The beds were comfy and the two masters had relaxing views of the cove. Each bedroom has its own spacious bathroom. The lowest level, where the living room and kitchen are, was a bit dark and a bit crowded for our big group, but the screened-in porches with ceiling fans offered space to spread out into. The kitchen had everything we needed for easy cooking and the appliances are top-notch! The property manager, Kathleen, was very friendly, helpful, and responsive when we had questions. Plenty of towels, and also lake towels were provided! We spent a lot of time in the water with the kids, and the cove is a quiet, safe place to swim. The stand up paddle boards were a lot of fun, and there was also a large assortment of inflatable toys that the kids loved. I had Verizon service at the house. This house is so close to Ingles and we also enjoyed a lunch at The Highlands restaurant (a few minutes’ drive away). Lake Lure Adventure Company is right around the corner if you want to rent a boat. We also walked around to the other side of the cove and enjoyed delicious dessert at the restaurant of The Lodge on Lake Lure. We can’t wait to go back!
Séjour de 4 nuits en mai 2023
VrboOwner a répondu le 31 mai 2023
We are delighted to hear you enjoyed our home. Please contact me in the future if you would like to stay again. I would like to extend a returning guest discount.
Avis vérifié

8/10 – Bien

Kane M.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Very Nice Place

Very nice home. Lots of wonderful features. Highly recommend. Beautiful lake front, screen in porches, etc. Very nice. However, fancy shower in main bedroom on 2nd floor did not drain well which distracted from an otherwise wonderful property. The concern is greater given that others have shared having the same issue based on online reviews.
Séjour de 3 nuits en septembre 2022
VrboOwner a répondu le 7 janv. 2023
Thanks for the review Kane. We have had the drain cleared and all is well now.
Avis vérifié

10/10 – Excellent

Jamie E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Property!

We enjoyed our stay and it's a great location and property. The one thing to note is the house is down at the lake and there are a lot of stairs to climb (over 100). If you don't mind a little exercise you will love the property. My understanding is they are working on fixing the train or will be putting in a new lift.
Séjour de 7 nuits en septembre 2022
VrboOwner a répondu le 12 févr. 2023
You are correct we are working on the train to help with luggage and grocery transportation.
Avis vérifié

10/10 – Excellent

Suzanne B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lake Lure Long weekend

Very nice, spacious home. Loved staying in one of the coves, much calmer, quieter access to water activities. We brought our small boat, quick drive from marina. With the train out during our stay ( which we knew way ahead of time) we used the boat to go to/from to avoid the steps. It worked out well. Will stay again 😊
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 12 févr. 2023
Thanks for the great review. You will be happy to know that we are working on fixing the train!
Avis vérifié

6/10 – Acceptable

Karen E.

Points forts : Arrivée, emplacement
Points faibles : Communication

Good intentions, many disappointments

Initial appearance of the home was good. It was well stocked and had some thoughtful, small touches inside. Location on the lake cove was fine and quiet as well. It was obvious the homeowners intended on helping guests feel comfortable which we appreciated. Unfortunately, those intentions were overshadowed by two external “selling points” of the house being non-functional. The train and slide. Also, as our trip progressed, other details emerged that had us questioning the standard of cleanliness and attention to detail from the maid service. Although the listing said the train could be down on RARE occasions due to routine maintenance, we assumed “rare” meant pretty reliable so we took a chance but were disappointed when we arrived and it wasn’t working. An attached note stated an electrician would arrive the next day to fix it (which never happened). So, 106 stair steps later to unload (X’s 5, up and down), we finally settled in. Our kids, aged 10 and 8, immediately ran for the slide but stopped right away after seeing the obvious damage at the end of it. A large crack was very evident under several rounds of duct tape. The tape was clearly put in place as a quick fix but worn down just enough that the crack was showing through. The tape was also so thick it created a mound that would have been uncomfortable and dangerous to slide over at full speed. So the slide was off limits for the duration of our trip. Despite multiple attempts to reach the guest contact, no one answered or responded to our concerns so we gave up. As our trip progressed, it was clear the maid service missed some detailed cleaning. The coffee maker had an old, dried up filter with coffee grinds splattered inside. There was dirt and dust under beds and behind doors and two shower drains were full of old hair causing water to pool around the drain (yes, we pulled out the hair in one). We went to do a laundry load and there was mildew and clumped, moldy buildup in the rubber around the inside of the washer. Lots of missed details. Among these issues, we had a pretty substantial problem that ultimately required us to end our trip early. Because the issue was handled swiftly and appropriately by the Evolve and VRBO rental groups (different from our “guest contact” who was non-responsive), we will refrain from adding it to our review. Clearly, it was not the trip we envisioned. The disappointments were so many that I doubt we’ll take a chance on this home again.
Séjour de 4 nuits en mai 2022
VrboOwner a répondu le 12 sept. 2022
Owners response: "Karen, Thank you for your review and for appreciating the extra touches that we offer our guests. We do strive to provide a comfortable home for our guests to relax and enjoy the beautiful lake. - I'm very sorry that the train was not available, we have been unable to find someone to maintain it, so we have decided for the safety of our guests to remove it from the listing. - We are in the process of locating a new cleaner we are aware that they have not been cleaning to our standards and it has impacted the stay of our guests, we apologize for this inconvenience. - At this time the slide is also unavailable because we want to ensure all our guests are safe. We are re-evaluating the use of the slide. - I have talked to the guest contact and due to them not being available for our guests and being overwhelmed we have decided to find someone in the general area who will be able to take care of our guests when needed. We want to apologize that we were not available and did not give you the trip you expected, we have learned from our mistakes and we are getting everything taken care of. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays."
Avis provenant d’un site partenaire

8/10 – Bien

Lynne

Nice House

First the positives...the house is as pictured, with the exception of it being much smaller than the pictures make it appear. It is clean and fairly well stocked. The location is great. However this could be a 5 star home if only they could fix a few of the issues. We did email the management with a list. They did acknowledge our emails but never fixed any of the items. For example we had a broken blind, two shower faucet fixtures were falling off, a bathroom pocket door was not useable because it was stuck and a bathroom toilet flush handle was almost impossible to use. Last but not least, unfortunately we left some items on the train/tram. We called 3 times and were told they would look at the surveillance videos and check with housekeeping to see if we could get our items. No one has reported back to us regarding this, Granted it was our fault for not checking this before we departed but sad to know someone has taken our things (wine and glasses). Also we can't emphasize enough that you will need the train to be in working order for loading and unloading. There are 100 stairs that you need to climb to get to and from the house from the parking area. If not it would be a deal breaker. All that being said, it is a nice house and in a good location. I would still recommend it.

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