Détendez-vous dans la piscine très appréciée, votre endroit idéal pour relaxer.
Jardin privé
Détendez-vous dans un espace paisible et privé du jardin, une caractéristique rare.
À quelques pas du rivage
L’hébergement est bien noté pour sa plage à proximité, un endroit idéal pour la nage et les bains de soleil.
Découvrez des points d’intérêt à proximité
À proximité : Plages de Panama City
2 chambres2 salles de bain8 personnes
Commodités populaires
Piscine commune
Stationnement sur place disponible
Animaux de compagnie acceptés
Cuisine
Laveuse
Climatisation
Explorez la région
Panama City Beach, FL
Plages de Panama City
Place, Plages de Panama City
8 min à pied
Museum of Man in the Sea
Place, Museum of Man in the Sea
2 min en voiture
Panama City Beach Sailing
Place, Panama City Beach Sailing
2 min en voiture
Panama City, Floride (ECP-Aéroport international Northwest Florida Beaches)
Airport, Panama City, Floride (ECP-Aéroport international Northwest Florida Beaches)
19 min en voiture
Chambres et lits
2 chambres (8 personnes)
Chambre 1
1 très grand lit
Chambre 2
2 lits 1 place et 1 grand lit
Chambre 3
1 canapé-lit (double)
2 salles de bain
Salle de bain 1
Baignoire ou douche · Toilettes
Salle de bain 2
Baignoire ou douche · Toilettes
Espaces supplémentaires
Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Coin salle à manger séparé
Aire de jeux extérieure
Jardin
Salle à manger
À propos de cet hébergement
Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!
Welcome to the Chateau Tortuga, our beautiful villa just steps from the beach. This delightful home near the ocean is situated in the Villa Chateaus, one of PCB’s most sought-after beach communities.
What’s so special about our place anyway? Oh-so-many things! It’s not every day you have a place with easy beach access, pool access, and ocean views all at once. And we’re dog-friendly to boot! How could you want for more?
With enough room for up to eight guests, our home welcomes families, friend groups, and couples alike. There are two bedrooms for spreading out. The primary suite comes with the coziest king bed and warm coastal decor that will make you feel right at home. As if it couldn’t get any better, this main bedroom has an attached balcony. The second bedroom is equally cozy, with one queen bed and two twin beds. It also has balcony access. Both upstairs bedrooms have access to the upstairs bathroom with shower/tub combo down the hall.
While you’re probably dying to get out and take a dip in the community pool or hang out at the ocean, there’s plenty of fun to be had at home too. Enjoy game night and great conversation from the comfy leather couches in the living room. An additional full bathroom off of the kitchen is provided for your convenience. And cooking up tasty meals is a cinch in our modern, well-equipped kitchen. Test your culinary skills with the stovetop oven and ample granite-top counter space. Then gather around the indoor dining table or the outdoor table on the back deck to enjoy quality time together. Okay, okay. Now it’s time to get outside. Luckily, you’ve got options. If you prefer some alone time, chill on the furniture of Chateau Tortuga’s second-floor balcony, front porch, or outdoor back deck (yes, that’s a doggy shower!).
If you want to venture out, utilize the community pool or shuffleboard within Villa Chateaus. And seriously, the beach is just a short walk away! You will love the convenient beach access, dog-friendly vibes, and ocean views that make for one epic Florida getaway! You’re also just a 10-minute drive from a place your furry friends (and you) will adore: Pier Park Dog Beach. Let your dogs frolic and make friends beside the ocean!
SLEEPING ARRANGEMENTS (SLEEPS 8) • Master Bedroom: King Bed • Guest Bedroom: Queen Bed and 2 Twin Beds • Living Room: Sleeper Sofa
PROPERTY HIGHLIGHTS: • Dog Shower on back deck! • 10 Minute Drive to Pier Park's Dog Beach! • Shopping & Restaurants Nearby! • Local Attractions such as Gulf World, Wonderworks, Zooworld, and Ripley's Believe It or Not! Museum
Dog-Friendly! (additional fees will be applied at booking) **Maximum of two dogs **No cats or other animals are allowed. Dogs must be under the 50lbs weight limit. ALL rules must be followed regarding your pets or a fine will occur.
Blue Swell Vacation Rentals is a boutique property management company that specializes in top-of-the-line, luxury beach rentals from PCB, 30A, and Destin. Our loyal guests come back year after year because of the exclusive homes and condos we offer as well as the excellent service we provide. Our keyless entry, premier linens with 300 thread count sheets, plush towels, and high-end starter supplies are just the beginning of the convenient amenities we provide for every guest. Most importantly, Blue Swell’s phone service allows our guests to experience the best vacation ever with less stress. It is always a SWELL day at the beach!
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
À propos du quartier
Panama City Beach
Dans le quartier Miramar Heights à Panama City Beach, vous trouverez cette maison de vacances près de parcs de loisirs, près de la plage. Les célèbres Centre commercial Pier Park et Thomas Drive valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Parc Frank Brown et Parc aquatique Shipwreck Island. Envie de vibrer à l'occasion d'une belle affiche ? Réservez vos places à l'illustre Publix Sports Park. Pour une agréable soirée, l'incontournable Aaron Bessant Park vous attend également. Découvrez le jet-ski et la plongée sous-marine sur les points d'eau des environs ou faites le plein d'aventures en plein air en vous adonnant à différentes activités telles que les excursions écologiques et les balades en vélo.
Museum of Man in the Sea - 2 min en voiture - 2.8 km
Panama City Beach Sailing - 2 min en voiture - 2.5 km
Parc Frank Brown - 4 min en voiture - 4.5 km
Centre commercial Pier Park - 4 min en voiture - 5.9 km
Transport
Aéroport international Northwest Florida Beaches (ECP) - 19 min en voiture
Restaurants
Margaritaville - 5 min en voiture
Thomas Donut & Snack Shop - 12 min à pied
McDonald's - 4 min en voiture
Back Porch Seafood and Oyster House - 5 min en voiture
Taco Bell - 3 min en voiture
Foire aux questions
Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool! accepte-t-il les animaux de compagnie?
Oui, cet hébergement accepte les animaux de compagnie.
Combien cela coûte-t-il de séjourner à Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?
En date du 14 juill. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool! le 1 déc. 2026 commencent à 162 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Combien coûte le stationnement à Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?
Le départ est à 10 h.
Où se situe Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?
Miramar Heights - propriété de vacances se trouve à moins de 2 km des sites suivants : Panama City Beach Sailing et Plages de Panama City. Centre commercial Pier Park est à 2,8 mi (4,6 km).
Avis
9,2
Merveilleux
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The unit was just as advertised. The kitchen was well equipped. The location next to the pool was an added bonus. Can’t wait to book again for next year!
Bertha W.
Séjour de 7 nuits en mai 2026
Avis vérifié
8/10 – Bien
Ashley D.
10 avr. 2026
Points forts : Communication, emplacement
Location was perfect! Quiet area and a walk across the street to the beach! There was also a gas grill, beach cart and wagon which wasn’t listed in amenities so that was a nice surprise!
Ashley D.
Séjour de 7 nuits en mars 2026
Avis vérifié
10/10 – Excellent
Melissa A.
3 janv. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very nice place, we loved the back patio. The owner was very helpful and quick to answer any questions. This villa is right next to the pool
Melissa A.
Séjour de 6 nuits en décembre 2025
VrboOwner a répondu le 17 janv. 2026
Thank you for your kind review! We’re so glad you enjoyed the back patio and the convenient poolside location. It was a pleasure hosting you, and we’re happy to hear our communication met your needs. We hope to welcome you back again soon!
Avis vérifié
10/10 – Excellent
reese f.
5 juin 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Such a great place at a great location!! Super quiet and a quick walk to the beach! We will definitely be coming back!!! LOVED this place!
reese f.
Séjour de 3 nuits en mai 2025
Avis provenant d’un site partenaire
10/10 – Excellent
Alyce R.
9 juin 2026
Great little condo with easy beach access
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This house was exactly what we needed. Centrally located. Quiet neighborhood. Easy beach access. The only confusion we had was with the parking. Vrbo stated there was an extra parking space in the garage, but there was no garage. We had to make plans to park the third car elsewhere, but the helpful maintenance man told us just to park at another of their properties. Overall we had an amazing stay!! Thank you Blue Swell!!
Alyce R.
VrboOwner a répondu le 4 juill. 2026
Thank you so much for your kind review! We’re glad to hear the home was exactly what you needed and that you enjoyed the central location, quiet neighborhood, and easy beach access.
We also appreciate you bringing the parking confusion to our attention. We understand how important clear information is prior to arrival, and we’re sorry for the inconvenience this caused. We’re glad our team was able to help provide a solution during your stay.
Thank you for staying with Blue Swell, and we hope to welcome you back again soon!
Avis vérifié
10/10 – Excellent
Elizabeth H.
7 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect little place for our family
The location of this townhouse was perfect for our stay - somewhat away from the busiest part of PCB but still close to plenty of restaurants and shops in PCB and nearby Laguna Beach. We could easily walk from the house to the beach, and the community pool was right next door.
Elizabeth H.
Séjour de 7 nuits en juin 2025
VrboOwner a répondu le 24 oct. 2025
Thank you for your kind review!
We’re delighted to hear the townhouse’s location was perfect for your family and that you enjoyed easy access to the beach, nearby restaurants, shops, and the community pool. We truly appreciate you staying with us and would be happy to welcome you back for another great PCB getaway!
Avis vérifié
10/10 – Excellent
Trina M.
1 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Spring break trip
Location and property were great and as described. We always love a trip to the beach!
Trina M.
Séjour de 4 nuits en mars 2024
VrboOwner a répondu le 26 août 2024
Thank you for your review! We're glad you enjoyed the location and property, and that your beach trip was a success. We hope to welcome you back soon!
Avis vérifié
10/10 – Excellent
Danielle G.
1 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Retreat
Quiet place close to beach with great beach access.
Danielle G.
Séjour de 6 nuits en mai 2024
VrboOwner a répondu le 26 août 2024
Thank you for your positive feedback! We're delighted that you enjoyed the quiet location and convenient beach access. We hope to host you again soon!
Avis vérifié
10/10 – Excellent
Clay P.
12 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Relaxing time
Nice place, near pool and short walk to beach on a quiet street
Clay P.
Séjour de 7 nuits en juin 2024
VrboOwner a répondu le 14 sept. 2024
Thank you for your feedback! We’re glad to hear that you enjoyed the location of the property, with its proximity to the pool and the short walk to the beach, all on a quiet street.
We appreciate you taking the time to share your experience and look forward to hosting you again!
Avis vérifié
10/10 – Excellent
Jennifer B.
1 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Hidden Gem
The property was wonderful, room close to pool, and beach access. Not in the hustle and bustle of PCB.
HIGHLY recommend this property!
Jennifer B.
Séjour de 6 nuits en juillet 2024
VrboOwner a répondu le 13 sept. 2024
Thank you for the great review! We’re thrilled to hear that you enjoyed the property and its convenient location. We appreciate your recommendation and look forward to welcoming you back in the future!
Avis provenant d’un site partenaire
10/10 – Excellent
Maria M.
29 sept. 2023
Perfect get away
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Amazing place for a get away
Maria M.
VrboOwner a répondu le 5 oct. 2023
Thanks for your 5-star review! We sincerely appreciate your feedback.
Avis provenant d’un site partenaire
10/10 – Excellent
MICHELLE A.
23 sept. 2024
The Unit was very clean and stocked well with linens and dishes
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit was very clean and well stocked. We would def stay here again.
MICHELLE A.
Séjour de 7 nuits en septembre 2024
VrboOwner a répondu le 6 oct. 2024
Thank you for your positive feedback! We’re delighted to hear that you found the unit clean and well stocked. It’s great to know you would choose to stay with us again, and we look forward to welcoming you back in the future!
Avis provenant d’un site partenaire
10/10 – Excellent
Clay P.
17 avr. 2025
A Great relaxing Place
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A great relaxing place. Our third time to come there. We love all the balconies, deck, and porch. The location to the pool is a plus.
Clay P.
VrboOwner a répondu le 22 sept. 2025
Thank you so much for coming back again! We’re thrilled to hear you love the balconies, deck, porch, and the pool’s convenient location. Can’t wait to host you for your next relaxing stay!
Avis vérifié
8/10 – Bien
Sharon N.
16 juin 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Overall great. The microwave plate was broke and and the mattress mattresses were weren’t that great
Sharon N.
Séjour de 7 nuits en juin 2025
Avis vérifié
10/10 – Excellent
Lauren M.
18 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We’ll be back!
This property is perfect! We loved the area. It was very easy for kids and our two small dogs. The only complaint was the beds were pretty hard. Some memory foam mattress toppers would help out quite a bit. I am already looking at other properties owned by the same company for our trip next year! We would love to stay at this listing again but we may have more people with us next time. Thank you to the owners and management company for an awesome stay with an easy check-in and out experience.
Lauren M.
Séjour de 4 nuits en juillet 2025
VrboOwner a répondu le 28 sept. 2025
Thank you so much for the thoughtful feedback! We're glad to hear the property, location, and overall experience worked so well for your family (and your pups!). We really appreciate the suggestion about the mattress toppers—that’s helpful, and we’ll definitely take it into consideration. It’s great to know you're already looking at our other properties, and we'd be thrilled to host you again—whether at this home or another one that better fits your group next time. Thanks again for choosing us!
Avis provenant d’un site partenaire
10/10 – Excellent
Colleen T.
9 avr. 2024
A Perfect Stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a perfect vacation rental. The townhouse was clean and comfortable with a close proximity to the beach. The location was ideal within close walking distance to nearby restaurants and grocery stores. We will definitely be back and I would recommend this townhouse to anyone looking for a fun, relaxing vacation.
Colleen T.
VrboOwner a répondu le 14 avr. 2024
Thank you! Your positive feedback is much appreciated. We look forward to your return.
Avis vérifié
8/10 – Bien
kathy g.
13 mars 2025
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Snowbirds
We loved staying on the west end of PCB. Quiet and easy access for us to ride bikes to Conversation Park. The unit was pretty well equipped. Nice touch with welcome bag and spice rack! The unit was nice but we found that it may need a good thorough cleaning in the bathrooms. Along with a few other minor things such as room darkening curtains in the master bedroom would be a plus All in all we enjoyed our stay.
kathy g.
Séjour de 59 nuits en janvier 2025
Avis provenant d’un site partenaire
8/10 – Bien
Jennifer C.
1 juin 2025
Good vacation home.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great home and very clean. I do recommend a large rug in front of the door on the inside. Water on ceramic tile isn’t a good combination. I learned this the very first night there. Other than that, this is a great dog friendly, neat home.
Jennifer C.
VrboOwner a répondu le 23 sept. 2025
Thank you so much for your kind review! We're glad to hear you enjoyed the home and appreciated the cleanliness and dog-friendly setup. And thank you for the helpful suggestion about the rug — you're absolutely right, and we’ll definitely look into adding one to help prevent any slips. We appreciate your feedback and hope to welcome you back soon!
Avis vérifié
6/10 – Acceptable
Melonie F.
4 août 2025
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
3 night stay
Could you a update in the bathrooms as well as the sofas. Some stains on sofa. Pet fee was extremly high for only 3 nights. I do understand its a cleaning fee however it was more than what others do charge, even with a shorthaired dog, trained and respectful of premesis.Contact with property was quick to respond and very efficient.
Melonie F.
Séjour de 3 nuits en août 2025
VrboOwner a répondu le 20 oct. 2025
Thank you for your feedback — we truly appreciate you taking the time to share both the positives and areas where we can improve. We're glad to hear our team was responsive and efficient during your stay. We’ll definitely take your comments about the sofas and bathrooms into consideration as we plan future updates. Regarding the pet fee, we understand your concerns and will review our policy to ensure it remains fair and competitive. Thank you again for staying with us!
Avis provenant d’un site partenaire
10/10 – Excellent
Robert W.
25 juill. 2023
Comfortable Home Away from Home
Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved our stay at 25 Chateau Rd. Perfect home away from home. The walk to the beach was manageable - and the nearby public beach was not very crowded and wonderful. The pool and shuffleboard court near the home was a great alternative to the beach. The home was great for our group of 5 - clean, spacious and comfortable. We visited PCB for a softball tournament - and this home was near both ballparks. Also, a quick drive to Pier Park. We had a great stay and would definitely opt to stay there again.
Robert W.
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 28 juill. 2023
It’s always amazing to hear that we’ve been successful in our goal of providing our guests with the best possible experience. Thank you for staying with Blue Swell and we look forward to your return.
Avis provenant d’un site partenaire
10/10 – Excellent
Baylee J.
18 août 2023
Our new rental home away from home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a family of 6 plus two fur babies. This place has an outdoor shower which is great after coming off the beach! The only downside is that the pool closes at 6pm which means no swimming ability once it's too dark to go in the ocean. We had quick, attentive maintenance service that came to take care of our issues on the day-of. We will definitely be staying here again!
Baylee J.
VrboOwner a répondu le 20 août 2023
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! We are glad your family stay was enjoyable and we look forward to your return.
Avis provenant d’un site partenaire
10/10 – Excellent
Regina R.
6 juin 2023
Amazing vacation spot
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family spent a week in this townhome. It is exactly as it described or even better. It is located next to the pool and the beach is right across the road. It has everything we needed. Kitchen is well equipped to cook, bake your favorite meals. Only downside is that we needed to wash the dishes,glassware before use,since some were dirty. The home itself was clean and comfy. Costumer service was excellent. We would definitely stay here again.
Regina R.
Séjour de 6 nuits en mai 2023
VrboOwner a répondu le 14 juill. 2023
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! We have made note of the mentioned items for future guests. We look forward to seeing you again.
Avis provenant d’un site partenaire
10/10 – Excellent
Lauren R.
21 juin 2024
Great place for families and pets!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We absolutely loved our stay. The unit was very clean and well maintained. We had everything we needed as a family of 4 and two dogs. We loved how close we were to the pool and the beach was just right across the street! We especially liked the back deck area. It made spraying off from the beach so easy. There was plenty of green space for the dogs. My onlySuggestion would be for the second bedroom to have blinds or black out curtains.. the curtains in that room are sheer so it made for early rising kids. Other than that, we loved it! We will definitely stay here again!
Lauren R.
Séjour de 4 nuits en juin 2024
VrboOwner a répondu le 18 août 2024
We're delighted you enjoyed your stay and found everything you needed! Thank you for the suggestion about the second bedroom’s curtains; we'll look into that. We look forward to hosting you and your family again!
Avis vérifié
2/10 – Terrible
Kendall A.
24 juin 2023
Points faibles : Arrivée, communication, emplacement et exactitude de l’annonce.
Unethical treatment, DO NOT RENT FROM BLUE SWELL
Blue Swell aggressively evicted my Disabled Airforce Veteran husband, myself and our 2 small children over a technicality buried in their 6 page contract. We were 100%compliant, but they gave us 45 minutes to leave before calling the police, which had my children crying in fear. We lost $2500 and this brutality ruined our 1 summer trip. Please find another company that won’t entrap you with a lengthy contract
Kendall A.
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 30 oct. 2023
Hi Kendall,
Thank you for taking the time to leave us a review. We would like to start by thanking your husband and your family for their service. Upon review, the reason you were asked to leave was due to the fact that your party was far over the limit for the number of guests that the unit allows. There were also multiple cars parked in unauthorized areas. Per your rental agreement, there are no parties allowed on the property. We never want to disrupt a family's vacation and we deeply regret having to do so in this case. Please understand that as the property manager, our primary responsibility has to be to keep our vacation homes in good working order and protect them from damages, police complaints, and other city fines. We want every family to have a peaceful and enjoyable vacation. We hope you can understand that we do not allow the type of disruptive and vulgar behavior that your party demonstrated. 45 minutes is the allowable time for you to collect your belongings and depart the property. However, as we explained over the phone, it would be fine if it took you a bit more time so long as we could see that you were departing. We never want to contact the authorities if it is not required and would only do so if left with no other options. Thank you again for leaving us a review and we sincerely hope your next vacation is a better experience for your family.
À propos de l’hôte
Hôte : Blue Swell
Langue(s) :
Anglais
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