DECK OCEAN VIEWS HOT TUB SHORT STROLL BEHIND HOUSE TO SERENE BEACH !

We are ecstatic that you enjoyed the house and beach....come back soon ! Bernie

Delighted for your great experience! Please consider another stay.

Glad you enjoyed. Please come back !

Delighted that you enjoyed! We look forward to your future visits. Bernie

Thank you for staying. you're welcomed back anytime.

Thank you, We'll get the blinds fixed. We've asked guests not to open the blinds by pulling on the blades but it still happens. Our visitors should not have brought cats since our pet policy is dogs only. We'll further enforce the pet rule.

We're glad you enjoyed your stay. Please consider us again in the future. Bernie

We appreciate the feedback. The dead bugs found are a product of the ongoing professional treatment required because of the climate in the area. Finding them shows that the treatment is working and we're sorry you experienced the residuals. We'll continue with regular treatment. While respecting your opinion, to characterize the house as run down may be more of an observation of an old style since we spent literally spent thousands over the last couple of years replacing all of the decks, replacing and painting all of the siding and maintaining the interior walls and ceiling. As stated earlier, we appreciate your feedback, but we want future guests to know that much attention is paid to the maintenance and upkeep of the house.

Very glad you enjoyed the stay and look forward to your coming back down!

Thank you. Can't do much about the dated interior; the goal is to provide a pleasant vacation for our guests. Having said that, the other concerns presented are legitimate ones. But our future guests should know that we have 1. continuous extermination through a contractor 2. The welcome packet clearly contains an offer for guests to arrange towels ahead of time or bring their own 3. The contractor did identify the washer problem as having sand in the mechanism despite our constant request that guests do not wash sand filled garments. At yet another service cost, the washer now works. 4. While we make it clear in our agreement that we are not responsible when things like weather or other factors disturb the Direct tv signal, we still arranged for a technician to contact our guests to address the problem. Although these unexpected events occur beyond our anticipation, we promptly attempt to address them as soon as notified.

Thanks for staying. Glad you enjoyed !

Thanks for the input. The linen issue requires further investigation. Our staff meticulously provides clean linen for each guest. We paid to replace parts for the washer because sand was found in the rinsing mechanism. We've asked guests to make sure any beach apparel is sand free before washing. Unfortunately, it looks as though our guests' second wash included beach wear with sand which explains why it drained correctly on the previous wash and not this one. Once again, we ask that future guests to be mindful of these instructions. We have also noticed that we have no AC issues if guests' follow the setting limitations in our instructions and make sure windows and doors are closed while operating the AC. Thank you

David. We're very glad that you enjoyed your stay. Sorry that you didn't reach out about the hot water. As it turns out, it was a simple matter of the water heater breaker on the electrical panel box being left in the "off" position. We would have easily remedied the problem. If you decide to visit again, we can assure you that you would not experience that again. Thanks, Bernie

Michael, Can't tell you how glad we are that you had such a great time. Monitoring trends in interior decor is an integral part of our hospitality goals. We'll also make sure the other features remain of excellent quality. Please consider coming back! Bernie

Thanks Michele, We'll consider placing some beach toys on the premises again. In the past some have "disappeared," but your point is well taken. Also we will do fix up work this winter while, meanwhile, our guests enjoy the positive features that you pointed out. Thanks again.

Brendan, We're glad you enjoyed. For the present, our contracted hospitality associate does not include soap although, as you saw, all other bath and bed linen was supplied. We've been exploring ways to address the soap issue.

Thanks Logan, Some love coming up in the next few months including shoring up all decks. Please consider coming back next year...

We thank our guest for her feedback. It is regrettable that some of our guests may inadvertently cause damage such as to blinds, etc before we can repair or replace in time for our next guests. We certainly try to keep up with that as we urge our guests to treat our property with care. We also do regular cleaning, and we apologize if some areas of cleaning were overlooked. We are aware that issues like TVs, internet or other systems may malfunction from time to time, so the only reasonable way to address it is to have someone local, i.e., a maintenance company address it since we are not physically there. We were not just passing the issue off, so to speak. Finally, we want to assure future guests that we have a regular treatment regimen for pest control. They have advised me that they have a brisk business involving other vacation homes since pests are a constant aggravation to many beach home hosts in the area. We will continue treatment and accelerate it to the extent necessary. Thanks again for your feedback.

We did give notice ahead of time regarding the AC issues. The portable units were placed in order to provide reasonable comfort under the circumstances. contractors are now completing full AC repairs. We encourage guests to immediately call cleaning staff for cleanliness issues. They respond promptly.

Mike and future guests. We'll address those mattresses and get maximum comfort you. Glad you enjoyed your stay. Please consider coming back.