Appartement

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA

Galerie de photos de l’hébergement Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA

Piscine
Un salon moderne avec un canapé blanc, un fauteuil jaune et une table basse. Un grand tableau abstrait orne le mur, et de larges fenêtres offrent une vue sur le paysage urbain.
Une chambre d’hôtel avec vue sur la ville, une lampe de chevet et un plateau avec des croissants, du jus d’orange et des tulipes.
Un salon moderne avec un canapé blanc, un coin repas comprenant une table et des chaises, et de grandes fenêtres offrant une vue sur la ville.
Un immeuble de grande hauteur avec une piscine sur le toit, entouré d’autres bâtiments imposants.

Avis

9,0 sur 10 – 
Merveilleux

Points forts

  • Équipement de plage
    Tout le nécessaire pour vos journées à la plage, une caractéristique rare.
  • Découvrez des points d’intérêt à proximité
    Non loin : Brickell City Centre
2 chambres2 salles de bain7 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement intérieur disponible
  • Chats et chiens acceptés
  • Cuisine
  • Laveuse

Explorez la région

Afficher sur la carte
Miami, FL
  • Place, Brickell Key
    ‪1 min à pied‬
  • Place, Brickell City Centre
    ‪6 min à pied‬
  • Place, Complexe James L. Knight Center
    ‪7 min à pied‬
  • Airport, Miami, Floride (MIA-Aéroport international de Miami)
    ‪13 min en voiture‬

Chambres et lits

2 chambres (7 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 futon (double) et 1 grand lit

2 salles de bain

Bathroom 2

Baignoire · Toilettes · Douche uniquement · Baignoire à jets

Salle de bain 2

Baignoire · Toilettes · Douche uniquement · Baignoire à jets

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Balcon
Coin salle à manger séparé
Aire de jeux extérieure
Jardin

À propos de cet hébergement

Condo de luxe au bord de l'eau dans l'oasis urbaine à Icon-Brickell, W Resort Free SPA

Placid Waterfront Living, à couper le souffle, une vue imprenable sur la lumière du ciel de Bay & Miami Downtown. Le condo est tout neuf et il est élégamment conçu avec un décor exquis et équipé pour le locataire le plus exigeant avec des canapés en cuir, des téléviseurs à écran plasma, un matelas tempurpédique avec système de massage et ergo et un sol en verre. Vos hauts murs de verre sont une fenêtre sur les levers de soleil à Biscayne Bay où vous pouvez laver la vie marine, située à un mile de la plage, puis à 10 minutes de l'aéroport international de Miami, de South Beach, de Coconut Grove, de Coral Gables et à une distance de marche de la ville. centre financier, centre-ville, restaurants, boutiques, musées, salles de spectacle, salles de concert, American Airlines Arena et le centre Arsht pour les arts du spectacle. il est à seulement 5 minutes du tennis Crandom et des parcs de golf de Key Biscayne. Ensuite, dans la soirée, profitez d'un dîner dans l'un des bons restaurants entourant votre condo, puis il est temps de danser toute la nuit dans les nombreux lieux de nuit pour découvrir la musique et la danse de classe mondiale


Caractéristiques du bâtiment: -Une entrée spectaculaire de 35 pieds de haut, un valet 24 heures et un bureau de réception (complémentaire) créé par Yoo bt Philippe Stark qui comportera des colonnes inspirées des statues Moai de l'île de l'Est.
-Conception architecturale ultra contemporaine unique et exquise par Arquitectonica.
-1 000 pieds de front de mer avec des aires de repos ombragées et un chemin pour la marche et le jogging.
-Enclave de 10 acres comprenant 2 parcs, livre terminé par Miami Circle Park et Brickell Park.
-Deux restaurants à service complet côté baie et un café-bar avec accès WIFI.
-Un spa de 27 000 pieds carrés et un centre de remise en forme.
-Un quai dans la baie de Biscayne où les résidents et les visiteurs peuvent amarrer leurs bateaux.
-Technologie sans fil sur la terrasse haute et les espaces communs.
-Concierge à temps plein.

Spa et centre de fitness: -Bar à jus (complémentaire)
-Serviettes (complémentaires)
-Shampooing, lotion pour le corps, savon pour le corps et besoins de rasage (complémentaires)
-Fitness poids libres (complémentaires)
-Équipement cardio de pointe avec télévision individuelle à écran plat.(complémentaire)
-Salle de yoga.(complémentaire)
-Salles de traitement.
-Des salons et des espaces de détente pour elle et lui.(complémentaire)
-Jacuzzi chaud et froid.(complémentaire)
-Sauna en bois rouge (complémentaire)
-Salle de vapeur à l'eucalyptus.(complémentaire)

Caractéristique de la résidence: -Une vue imprenable sur la baie de Biscayne et le centre-ville de Miami
-Fenêtres du sol au plafond.
- Câblage de télécommunications de pointe, y compris le câblage haute vitesse à toutes les prises de télévision et home run - câble CATS 5 configuré pour la communication téléphonique et de données.
-Technologie sans fil et WIFI
-Système de protection contre les incendies par aspersion.
-Mobilier haut de gamme dans tout le condo.
-Sol en verre massif blanc 50x50
-Appareils électroménagers haut de gamme.
Politique d'annulation Remboursement à 100% 60 jours avant l'enregistrement.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 17 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés : chiens et chats de moins de 9 kg chacun (maximum 2 animaux au total)
Additional $60 per night per pet
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Fumeurs/non-fumeurs

Hébergement non-fumeurs
If do so additional $600 dollars cleaning fee

Instructions relatives au départ

L'hôte vous demande d'effectuer les tâches suivantes avant le départ :
Enlever les articles personnels et sortir les poubelles
Éteindre les lumières, verrouiller les portes et rendre les clés
Le non-respect de ces règles peut entraîner un avis négatif de la part de l’hôte.
30 Days 100 % refund,
Early check-in or late check-out $345 Dollars Check-in time: 4:30 PM to 8:30 PM free after 8:30 PM to midnight $40 After midnight to 8:00 am $80
Any stain on towels $30 dollars charge Any stains on upholstery $150 Dollars Any stain on leather $200 dollars No smoking, cleaning fee $750 dollars

Renseignements importants

À savoir

Nº de l’hébergement : 359430
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Miami

cet appartement vous donne rendez-vous à Miami au bord de l'eau, dans le quartier Brickell. Si les célèbres Bayfront Park et Complexe James L. Knight Center sont de hauts lieux culturels à voir absolument, ne partez pas sans avoir testé les activités offertes au détour des emblématiques Port of Miami et Marina de Miami Beach. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Vizcaya Museum and Gardens. Découvrez également l'illustre Kaseya Center. Découvrez le jet-ski et la plongée sous-marine sur les points d'eau des environs ou faites le plein d'aventures en plein air en vous adonnant à différentes activités telles que les promenades à cheval et les balades en vélo.
Carte
Miami, FL

À proximité

  • Brickell Key - 1 min à pied - 0.1 km
  • Brickell City Centre - 6 min à pied - 0.5 km
  • Complexe James L. Knight Center - 7 min à pied - 0.7 km
  • Downtown Miami (quartier commerçant) - 9 min à pied - 0.8 km
  • Bayfront Park - 10 min à pied - 0.9 km

Transport

  • Arrêt de tram Fifth Street Metromover - 7 min à pied
  • Gare de Hialeah Market - 11 min en voiture
  • Miami, Floride (MPB-Base publique pour hydravions) - 13 min en voiture

Restaurants

  • ‪Hyatt Regency Lobby - ‬8 min à pied
  • ‪Panther Coffee - ‬3 min à pied
  • ‪Maze Lounge - ‬10 min à pied
  • ‪Epic Lobby - ‬9 min à pied
  • ‪Zuma Miami - ‬2 min à pied

Foire aux questions

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA possède-t-il une piscine?

Oui, cet établissement vous propose piscine intérieure et piscine extérieure. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à  Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

En date du 27 juill. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA le 25 sept. 2026 commencent à 665 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens et les chats (limite de 2 par chambre) d’un poids maximal de 20 lb par animal de compagnie.

Combien coûte le stationnement à Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

L’arrivée est possible à partir de 17 h.

À quelle heure doit s'effectuer le départ à Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

Le départ est à 10 h.

Où se situe Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

Miami - appartement de type familial se trouve au bord de l’eau, à moins de 10 minutes de marche des sites suivants : Brickell City Centre et Complexe James L. Knight Center. Les sites suivants se trouvent à moins de 15 minutes de marche : Bayfront Park et Downtown Miami (quartier commerçant). Arrêt de tram Fifth Street Metromover est à 7 minutes de marche et Arrêt de tram Eighth Street Metromover est à 9 minutes.

Avis

9,0

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 61 avis sur 80.
Note de 8 – Bien, d’après 8 avis sur 80.
Note de 6 – Acceptable, d’après 2 avis sur 80.
Note de 4 – Médiocre, d’après 3 avis sur 80.
Note de 2 – Terrible, d’après 6 avis sur 80.

9,0/10

Propreté

9,0/10

Arrivée

9,2/10

Communication

9,6/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Angela P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Host was very responsive and helpful.Excellent location. Great property
Séjour de 3 nuits en mai 2026
Avis vérifié

8/10 – Bien

Bob T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Wished there would have been a TV in living room. Nice place, host was nice.
Séjour de 2 nuits en mai 2026
Avis vérifié

10/10 – Excellent

Andrew R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Unfotunately due to a change in plans, I had to cancel our booking prior to arrival. However, the host was great with communication and there were no issues with the cancellation refund, so I wanted to leave a review since he was very pleasant to deal with.
Séjour de 3 nuits en mai 2026
Avis vérifié

4/10 – Médiocre

Angela P.

Points forts : Propreté, arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce
Host did not disclose that the pool was not available for 2 days of our stay.The 2 bedroom was dates and was not as presented on line neither was the hall bathroom.Not enough linen, poor quality.
Séjour de 3 nuits en mai 2026
VrboOwner a répondu le 1 juin 2026
I really appreciate you choosing to stay with us, and I’m truly sorry for any confusion. I offered the early check‑in at no charge because the pool was closed that day, and I wanted to make sure your stay still started off on a positive note. All of the linens in the unit are Hotel Collection from Macy’s, and the mattresses are Tempur‑Pedic, worth over $7,500. Everything is exactly as shown in the photos I personally took. When you arrived, you mentioned how beautiful the place was and how excited you were, and that genuinely made me happy. The only reason I reached out afterward is because the towels and king‑size linens were returned with stains that unfortunately couldn’t be removed. I tried four different cleaning methods hoping to avoid charging anything at all, but the stains didn’t come out. Because of that, I do need to replace them. I only charged half of the actual replacement cost, not including the time and travel involved since I live an hour away. I’m truly sorry for the inconvenience. I always want every guest to have a great experience, and I hope this helps clear things up.
Avis vérifié

10/10 – Excellent

Roderick H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great host!
Séjour de 3 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

William D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very good. Thanks John!
Séjour de 7 nuits en juillet 2025
Avis vérifié

10/10 – Excellent

Melissa S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing location!

Luxury apartment with great amenities and great location! Would absolutely stay again!
Séjour de 2 nuits en avril 2024
Avis vérifié

10/10 – Excellent

Ishine T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Miami Stay

Great Location. Amenities are top tier.
Séjour de 1 nuit en juillet 2021
VrboOwner a répondu le 31 mai 2022
Thank you so much for your review, you are always welcome, and remember that you have now a new friend in Florida.
Avis vérifié

10/10 – Excellent

Francisco A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect

The place is nice and clean. Has a beautiful view
Séjour de 3 nuits en août 2024
Avis vérifié

10/10 – Excellent

Penny S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very nice

Great property! Close to all things downtown Awesome owner !!
Séjour de 9 nuits en janvier 2022
VrboOwner a répondu le 26 mai 2022
Thank you so much for your wonderful review, We are super happy you enjoyed the beautiful views and the centric location. It was an absolute pleasure hosting you and we really hope you come back! You have a home in Miami
Avis vérifié

10/10 – Excellent

Leslie P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Miami

Great Miami vibe
Séjour de 37 nuits en février 2024
Avis vérifié

10/10 – Excellent

Yarlenyth F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Place to stay at

The owner and the unit itself are superb. The location and view from the unit is amazing. The owner was very communicative and helpful by providing and helping us with information regarding the local spots and where to go for what. I felt right at home! I would stay here again!
Séjour de 2 nuits en janvier 2023
Avis vérifié

10/10 – Excellent

daniela a.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Birthday Trip for UFC Fight 287

Great Location , Views, Walking distant to everything. Host was great to work with - quick at responding as well. We will be back and stay again!
Séjour de 2 nuits en avril 2023
Avis vérifié

10/10 – Excellent

Zane S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

L9ved it

The place, the location, the host. Cant say enough good things about.
Séjour de 3 nuits en mars 2023
Avis vérifié

8/10 – Bien

Carlos C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice

Very nice
Séjour de 3 nuits en avril 2023
Avis vérifié

10/10 – Excellent

Jennifer M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great located apartment

We visit Miami often but have never stayed downtown. Brickell offers a lot to see and do. John the owner is incredibly knowledgeable and helpful. He helped make our stay memorable. Apartment was clean and comfortable. We enjoyed the water views from the apartment. Would highly recommend.
Séjour de 5 nuits en février 2023
Avis vérifié

10/10 – Excellent

Angela E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Book it!!

The owner John was very responsive to all messages I sent him and very helpful with letting us know all there is to do in the area. The unit was amazing. Views spectacular. You’re right where all the sights are to see. I definitely will stay here again!! Thank you John!!
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 27 mars 2023
Thank you so much for staying at my unit, it was a pleasure meeting well educated Guests like you and your daughter, you are welcome at any time,
Avis vérifié

10/10 – Excellent

Apples D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Incredible all around!

John was an absolute gem of a host. The place was immaculate and exactly as described. He made sure we knew where we were and what amenities were around. Anytime I contacted him for general questions, he got back to me immediately - even though he was out of the country! I would 10/10 stay here again, and also recommend this listing to all my friends. Thanks again!
Séjour de 3 nuits en mai 2024
Avis vérifié

10/10 – Excellent

Houman M.

An amazing condo with a great host

John was amazing!!! He was very helpful and did an amazing job welcoming us. He was also able to check us in early which was very nice of him. The place had a great view and it was in a great location - overall we loved it. The only downside was that there were no curtains in the living room which didn't make it easy for some of us sleep there in the morning, but it wasn't a big deal. The main pool was not open during our stay but there was a pool upstairs which we could use for a fee.
Séjour de 7 nuits en avril 2018
VrboOwner a répondu le 20 mars 2020
I am glad you enjoyed your stay. Thank you so much John
Avis vérifié

10/10 – Excellent

Amy M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome place - great host!

This was an awesome place. Spectacular views, central to everything you could ever want, incredible host. John was so very helpful - we had a phone call right when I arrived and he oriented me to everything so i knew where to walk. The apartment is beautifully designed - bed was super comfortable, and i loved the big tub and spacious primary bathroom. My only suggestion is to have John tell you where to park. The valet in the building is super expensive ($42.00 for 24 hours) and a little chaotic - but there is a garage about 2 blocks away that is only $15.00. I will definitel stay again!
Séjour de 3 nuits en octobre 2023
Avis vérifié

10/10 – Excellent

James A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Outstanding host and property

John is the ultimate host. Met us at check-in. Provided us a detailed description of the unit and the surrounding area. Answered all our questions quickly throughout our stay via text. The apartment is extremely clean, feels like a luxury hotel suite. Minimalist in the right way, not cluttered. The location could not be better. Easy walking distance to the best restaurants, live theatre, museums, night life. Great views abound. Fun watching boats coming and going up the Miami river with views out to Biscayne Bay. Highly recommend. This will be our "go to" spot for Miami.
Séjour de 5 nuits en février 2023
Avis vérifié

6/10 – Acceptable

Karen C.

Nice view but difficult to access property amenities and check in/out.

We were told to wait till 4:30 PM to check in then it changed to 5 PM. I was getting messages at 4:52 about not being there yet. Parking is very expensive and there is no in/out privileges. The location is very convenient and there is great restaurants, parks, shopping and Miami Heat Arena within walking distance. Checking out was kind of the same and I felt like we were really going to get charged just on general principle. The big pool was closed the whole time we were there. Only one of our keys worked and you need it to get in and out of the spa and pool. The owner was notified and he said he would come at 4:30 PM on Saturday to fix it. He called at 6:15 and said he was almost there but we had dinner reservations so we had to leave before that. Check out time is 10:00 AM.
Séjour de 3 nuits en février 2019
VrboOwner a répondu le 20 mars 2020
Dear Karen I am so sorry that you want to check in at 4:30 but as you can see in signed contract check in is at 5:00 pm, and you wrote to me and requested check in at 5:30 PM, parking is free but not when you booked for only 3 nights (Building regulations) Sorry about the pool but the day you check in the pool was getting clean and Guest are allow after 24 hours because all the chemicals preventing damages to your skin. About the keys both keys always work, if you are talking about the fobs, when you check in both fobs where working find but from time to time they get discharged and it needs to be recharge, thats an issue out of my control because a fob can last 2 weeks or it can last two months so I do not know when is going to discharged,,, you were very demanding but as I told you before I live 1:45 minutes away from the condo you could do find with the two keys and one fob because you were only 3 Guests, but you use strong words and you were very demanding, and your check out it was next early morning, so to make you happy I drove 2:50 minutes in traffic and when I was 5 minutes away you wrote to me and told me not to come because you where living for dinner. Moreover check out time is between 10:30 and 11:00 am, max 11:30 am and if I do not have any other Guest check in the same day I allow Guest to stay till 12:00 noon. I am very sorry about all misunderstanding. I am in to make a memorable journey for all my guests. John
Avis ancien

2/10 – Terrible

victor p.

Vic

We will never suggest people to use service of John, because : (1) apartment wasn't clean and no respond to this issue from day 1 (we sent him e-mail); (2) now good view; (3) you will find a terrible plastic tubes from floor in two rooms; (4) only a few TV channels, even we asked to activate sport ones; (5) old dishes and a lot of old food; (6) we agreed that parking will be included in price, but John deduct from deposit; (7) when we arrived apartment was busy and he booked another one in hotel and than deducted part of this price from deposit; (8) Internet doesn't work in living room; (9) during 3 weeks no one came to clean apartment; I can continue this list, but I think that all these issues already may provide a good picture of what you will get when you deal with John. We have a good experience to rent apartments from other owners on Brickel and always were more than happy. With some of these people we keep friendship for many years, we go for dinners when we are in Miami and always tell about excellent hospitality of people in Florida. It is so sad that we have such negative experience with John. We hope John will read this and will change his attention to clients.
VrboOwner a répondu le 20 mars 2020
Hello, Mr Victor P, i want to apologize for any inconvenience you might have had during your stay on my property. First let me clarify any misconceptions that you might have had. The apartment is always meticulously cleaned, cleaning service is not included during the stay. The property has a spectacular city and water views. Pictures that are on HomeAway.com are actual views from the property. The dishware is a high quality and it matches the apartment decor. WiFi service is available throughout the 10 acre Oasis. Please accept my apology Sincerely, John
Avis provenant d’un site partenaire

2/10 – Terrible

Charles B.

Worst VRBO/HomeAway Experience Ever

I booked this property for a girls trip with my best friends from high school (three 34 year old moms). I have booked properties on HoneAway and similar websites many, many times so I did not have any concerns. I didn’t hear much from John after I booked other than what seemed like copy and pasted responses to a couple of questions. Three days before the trip, he messaged me and asked me to send him copies of our photo IDs. I’ve never had to do this before, so I went back and forth with him to determine why. He said the building needed them on file so we could use the amenities. I finally ended up sending him copies of our IDs with personal information blacked out. Upon receiving these via email he informed me that I sent them too late. He said the building needs them 72 hours in advance. This was the first time I heard that this was a time sensitive request. He said it would probably be fine. When we arrived at the apartment, John met us there and showed us around. As he was showing us the property he kept mentioning previous “damages” that other guests had allegedly incurred. He told us not to touch the walls and they had been recently painted. He also asked for my photo ID AGAIN and took a picture of it. I had a bad feeling, but we had already paid so there was no turning back. I kept asking him about pool access as he was showing us around, but was ignored. Finally before he left I asked him one last time. He said we could “probably” get in if we went to the rooftop pool and lied and told them we were residents. The next day I went up to the pool and found out that on weekends, only residents of floors 1-14 have pool access (we were on 22). So regardless of the IDs, we would not have had access to a pool as advertised. The other pool was closed for construction. We had a good weekend, the apartment is nice and in a good location. Before we left, I took pictures of all the rooms because I had a feeling he was going to try to pull something on us. We threw a load of laundry in, but there was no laundry soap available. That afternoon John sent me pictures of “scratches” on the white leather couch (1/2 inch black marks that could have been there before our stay and small enough for me not notice when I photographed the couch that morning), two towels with makeup on them (simply needed to be shouted and washed again) and a paper napkin in the toilet. I’m currently working with my lawyer to collect the $600 he still owes me.
Séjour de 3 nuits en mai 2018
VrboOwner a répondu le 20 mars 2020
Dear Charles I am so sorry for the inconveniences in your stay, but the building requires ID’s for registration. I always try to be as transparent as possible that’s the reason I do person to person check-ins and go by detail throughout the condo to prevent any misunderstandings. I did not want to make you feel uncomfortable, but the condo was freshly painted, and usually, most of the damages are caused by luggages. The pool repair was delayed; however, you could have used the other pool and all the amenities I gave you completely free, like the SPA, Gym, Sauna, Jacuzzi, Steam room, relaxation areas, Theatre, and all daily activities program at the Oasis, like surfing classes, Zumba, Yoga, Boot camp, Body sculpting, Spinning, among others. About the sofa damages, I could have asked for a leather replacement, but I have found the most affordable repair available to me ( this company will match the color and paint the scratches). Also, I apologize but I washed the towels in 5 different ways, but the stain is not coming off on two of them. I am in to make a memorable journey for all my guests, and I have never had this issue before, as you can see on all my reviews, every Guest talked positive and had a wonderful experience, this is a very uncomfortable situation, I do not want a bad review but I do not think is fair that guests cause damages and I have to take the losses. Sincerely John
Avis vérifié

2/10 – Terrible

Gabriel V.

Points faibles : Arrivée, communication et exactitude de l’annonce.
Unfortunately, our stay did not meet expectations. We paid for an early check-in, but when we arrived we had to wait because the approval had not been completed before our arrival.The biggest disappointment was the outdoor pool. It was listed as an amenity, but we were informed after arrival that it is closed on weekdays due to ongoing exterior work. Since we stayed Tuesday through Thursday, the pool was unavailable for our entire visit. Pool access was one of the main reasons we chose this property, so this significantly affected our stay.Communication regarding these issues was disappointing. I requested consideration for the early check-in fee because of the delay and the unavailable pool, but we were unable to reach a resolution.After checkout, we realized we had mistakenly taken the key fob home. We promptly returned it using the shipping method requested by the owner. Although the original key fob was received, we were still charged a replacement fee.Overall, I felt the listing did not accurately reflect the amenities available during our stay, and the communication and resolution of our concerns fell short of expectations. I would not choose to stay at this property again ever.
Séjour de 2 nuits en juin 2026
VrboOwner a répondu le 4 juill. 2026
Regarding your stay during the FIFA World Cup. we accepted your reservation at a 50% discount on the entire booking—despite having the option to wait for another guest willing to pay full market rate. We also extended a 40% discount on the early check-in fee and provided all resort amenities completely free of charge. Unfortunately, despite these steep concessions, we were met with continuous demands for further discounts that we simply could not accommodate, and the remaining partial balance for the early check-in was left unpaid upon departure. Check-In Process: For security, the resort front desk requires direct email approval from the owner for early check-ins. This email was sent and approved within just 2 minutes while we were on-site, resulting in a total wait time of only 4 minutes to get you settled into the property. To maintain the resort's high standards, the pool was undergoing maintenance during the weekdays of your stay, though it remained fully open on weekends. Key Fob Policy: As outlined clearly in our house rules, key fobs must be left in the unit at check-out. Because another large group was checking in just three hours after your departure, the missing fob caused significant logistical issues for them. We graciously waited 24 hours for tracking before ordering a replacement, but the returned fob did not arrive until four days later. While we regret that we could not satisfy your request for endless discounts. We made every effort.

À propos de l’hôte

Hôte : John Girald

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol
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