6/10 – Acceptable
Jessica S.
9 mai 2024
Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication
Very nice stay, except....
Our two night stay was, overall, very good. My rating does not accurately reflect the property itself, which was quiet, secluded, yet very close to everything. It was nicely appointed and comfortable. The issue, however, mainly comes from the communication with the host. I sent a message a couple days before our stay asking whether the grill on site was gas or charcoal, just so we'd know to pack charcoal, if necessary. There was no acknowledgement of or response to the message. Not a huge deal (The grill is gas, btw).
While we were there, however, we noticed several mouse droppings in the silverware drawer, as well as a gnawed bag of doritos set out on top of the microwave for guests. Not the end of the world. Mice happen. I assumed the host wasn't aware. So we made sure to wash dishes and silverware before use. I sent the host a message informing them of what we found, along with photos. It's been days, and still zero communication from the host. This is the part that is unacceptable. What if we'd had a real issue during our stay and weren't able to reach them?
As I said, the rating here is more in regards to the host, NOT the property, which was quite nice, all things considered. I would definitely recommend reaching out to the host before booking to see if the rodent issue was handled, but you're rolling the dice on whether they'll even answer.
Jessica S.
Séjour de 2 nuits en mai 2024
