Elegant 4Bed, 3Bath 2Story, Hrdwd Flrs, PET FRIENDLY, Bed Linens, great location

Thank you for your review Sarah! And thank you for taking great care of my property! We hope you and your family return again next year!

Thank you for taking the time to leave your very detailed and thoughtful review, Nancy! We greatly appreciate hearing about your experience and hope that you will return again for future Ocean City vacations!

I'm really sorry that you felt it was too small. I do my best to outline every room, number of beds, and beds sizes as well as the square footage is stated in the description as well. I allow people to bring up to 17 people because I often have requests to squeeze additional people (mostly kids) into bedrooms together so they can save money, especially with the shortage of pet friendly houses. I will do better in making the pictures even more clear and reconfirm with everyone that it is only a 4 bedroom house. And you are absolutely right about the pots and pans. I buy new ones every couple of years, but when they get put in the dishwasher every week, they wear down quickly and you were at the end of a very busy summer with your stay in October. So this year I bought a large set of expensive Hex Clad pans that can be put in the dishwasher and handle metal utensils scraping them. The grills are both replaced every other year as well, but I don't guarentee them in my description because I can't get people to clean them and I don't want my cleaning service to charge people extra to clean them. And I wasn't aware of the coffee machine issue, there are 2 coffee machines to accommdate K-Cup lovers and regular drip coffee preferences. I didn't charge you for the broken machine. Again, I aplogize if this website was difficult to navigate to the description and pictures and you therefore unable to know what you were walking into. Thank you for your compliments on the toaster, yes it is a high tech digital toaster that my kids love as well. I do wish you the best for your future pet friendly stays!

Thank you for your 5 star review, I really appreciate you taking the time to post it. I hope you will return again next year!

Thank you so much for your review! You were great guests, and I hope you return again soon!

I'm sorry you found the bunk beds uncomfortable for adults. I am assuming you mean because the height of them, which is a standard bunk bed height, and I imagine generally uncomfortable for a larger adult to sit up on with enough headroom. The mattresses on the other hand are new, thick luxury memory foam ones that have generally great reviews. But at the request of many of our repeat renters, we replaced the twin beds and added bunk beds so they could fit more kids/teens in that room. If you have a mostly larger adults in your group that are used to sleeping in Queen or King size beds, I would imagine it wouldn't be the most luxurious and roomy of situations yo put them in the bedroom designed for kids/teens. Regarding bath mats, that is considered a linen and our policy is for renters to bring your own linens. We tried to provide bath mats at one time, but found that the renters left them wet and dirty on the floor for the next renter, and most cleaning services don't do laundry. And with respects to the cleaning service; we have had trouble with them recently and have since replaced them. However, because it is so difficult to find a cleaning service that doesn't rush through 15 houses during the changeover time, and especially for pet friendly houses that need extra time, we instead offer the return guarantee that if for any reason you are unhappy, they will return if you report your dissatisfaction. And finally we scheduled the landscaping service to remove the tree to offer better access to the foot washing station's hose bib after your feedback. So once again, I appreciate your feedback, and will work to improve each area of your concern.

Thank you for your review, Scott!

Thank you for your feedback, Allison, we do appreciate your family returning year after year!

I am very disappointed to hear your review. I responded every time you complained. You never called once, you only left messages on the HomeAway email (that doesn't always notify me right away.) I hired a new cleaning service after your reported the sheets. I didn't charge you for the missing beach tag or the trash left in the house, and I even offered you an early arrival at no charge. Also, your handbook stated that the cleaning service was required to return to clean again if you were unsatisfied in any way. I'm sorry you had such a bad review, I just wish you would have called so I could have tried to fix things for you.

Thank you so much for your kind words. We would love to have you and your family back for future stays!