Ex Show Home Villa, facing lake, private pool, games room & free wi-fi

I just want to clarify that the guests comment about the travel distance relates to a therapy camp they were taking their children to, not the nearby popular tourist attractions such as Disney World, Universal and Sea World.

I would respectfully suggest potential guests view my other reviews rather than solely judge my property by this guests comments, which are vastly different from other previous guests complementary comments. I think he has exaggerated his opinion because he suffered unusually cold weather during his 7 days and could not get the massive discount claimed for the lesser number of valid issues he had. The house was checked as clean before he arrived and then candy appeared on the floor, the same as his children were eating when my management company called to view his complaint. Yes the water pressure to the showers dropped but this was rectified by a plumber the next day, so contrary to his comments he did not have cold showers for more than that time. The pool heater cuts out if very cold weather occurs, to save damaging the unit. One repair was needed to it however and the contractor had a delay in supplying the part, which unfortunately took 3 days to arrive, just as this guest departed. No complaint was made about the small ants, which are a common problem in Florida, particularly if food is left out. Had he mentioned this extra pest control, beyond the regular pest control already in place, would have been arranged. The many kitchen pots and pans supplied are modern and kept clean, as is all bed linen. Eagle Pointe is a very popular vacation rental estate and not as this guest portrays it. This is backed up by the large number of vacation rentals on the estate which are advertised on VRBO.