Downtown Montreal Victorian Retreat | Indoor Parking, Walk Everywhere

Thank you for your review and for sharing your feedback. I’m glad you enjoyed the house’s wonderful location and that parking was a bonus. The booking information included details on how to access the garage. I would have been happy to assist if anything was unclear. I understand the access alley can feel narrow, but this is typical for historic downtown houses. However, it can still accommodate larger vehicles, and it was a big plus to have parking in this area. The air conditioning controls were in the hallway, and I’m sorry you had difficulty finding them. I would have been happy to assist if you had reached out during your stay. I sincerely apologize for the cleanliness issues you encountered. I wish you had informed me so I could have immediately sent my cleaning team to address them. The kitchen was stocked to accommodate 14 people and included kitchen utensils. However, I recommended to guests that if they want to make something particular, they don't hesitate to bring their own stuff. I appreciate your feedback and will review the inventory to ensure it meets the needs of larger groups. The lighting, including the one over the sink, was as shown in the listing photos, but I will also evaluate the lighting throughout the house to improve it. Also, I’d like to remind guests that reviews are most helpful when they provide a balanced perspective. While it’s essential to mention areas of improvement, it can be confusing for future guests if only the negatives are highlighted without acknowledging the positive aspects of the stay as well. Thank you for bringing these matters to my attention. I will address the maintenance issues and make the necessary improvements. Your comfort was my priority, and I hope to welcome you and your back as guests again.