Phoenix II condo with Gulf views, shared pool, hot tub, sauna, tennis, & WiFi

Thank you, Robert, for highlighting the cleanliness of our property. We take great pride in maintaining a welcoming and tidy environment for our guests, and it’s wonderful to hear that you appreciated that during your stay. Our local team works hard to ensure everything is in top shape, and your feedback reassures us that we’re on the right track. We hope to welcome you back to Orange Beach soon for another relaxing getaway.

Thank you, Mindy, for sharing your thoughts about your stay with us. We genuinely appreciate your feedback, as it helps us understand where we can improve. We’re truly sorry to hear that the condition of the unit did not meet your expectations. It’s clear that some aspects, like the bathroom fixtures and kitchen appliances, need attention, and we take that seriously. We want every guest to feel comfortable and cared for, and it sounds like we fell short in some areas during your visit. On a brighter note, we’re glad you enjoyed the beautiful balcony view, the comfort of the bed, and the proximity to the beach. Those are important elements of a great stay, and we’re happy they contributed positively to your experience. We’re committed to providing a consistently high standard of care and comfort, and we’ll be addressing the maintenance issues you mentioned. Thank you for bringing them to our attention. We hope you’ll consider staying with us again, as we’d love the opportunity to provide you with a more enjoyable experience.