Maison Windermere avec vue sur le lac, 3 chambres 3 salles de bain, acceptant les chiens, grand stationnement

Thanks so much we enjoyed hosting you and hope you had a great week.

So glad you had good weather and an enjoyable stay thanks for leaving your comments that is very helpful. Kind reaffirm Georgie

Thanks Peter for your kind words, we are really glad you liked the house and had a great week exploring. We are glad you would return as we would welcome you back anytime. All the mattresses have micro toppers on them so I wonder if it was a little soft for you; if you had contacted me to let me know I would have suggested we take it off. We do replace all our pillows each January as we start a new year but I will certainly check them at our next changeover.

Thank you so much for your kind review we are glad you enjoyed your stay. Hope to welcome you bacak again in the future.

Thank you so much for you super review and 5/5 rating. We are so glad you had a lovely few days together and we would welcome you back anytime.

We positively encourage guests to contact us to report any issues or indeed ask for anything they may need but when I met you on Wednesday you did not mention anything about showers or the BBQ so I am unclear what your issues may have been as you do not say. We have no problems with any of the showers. I recall you asked prior to your stay to ask about the BBQ and I confirmed it was not a gas BBQ? Perhaps if you had any issues with the property it would have been good for you to have mentioned these to me especially as we actually met days before departure. I mist however, say for the sake of future owners, that perhaps when you next stay somewhere you may wish to consider showing some level of respect for the property and not leave it in what can only be described in a dreadfully state which took 6 hours to clean. We would never expect guests to clean the house but to show such blatant disregard is very unusual and rather upsetting.

Having messaged various times to confirm you had all the check in information (given on your VRBO booking & also via email) I never received a reply, so I could only assume you had everything you needed. A standard key safe is on the front door so not sure why it was a struggle to gain entry. A board under the flooring by the breakfast bar is cracked and there is a maintenance note explaining this (which will be fixed when we do not have back-to-back bookings) it is certainly not falling through! The beds are not old and are of good quality, they can be seen on our images so it is unclear why you felt they are old? The £140 guest fee is the VRBO booking fee, which is paid to VRBO not to us, so it was not an ‘extra fee’, and this is itemised on the VRBO invoice. The check out instructions are standard for self-catering and are a polite request not a demand, so you were not obligated to strip the beds only if you do not mind, however if you usually strip beds anyway, I am unsure why this was an issue. However, I am glad you enjoyed your stay despite feeling there were things you did not fully appreciate but I hope that our many other positive reviews speak for the good standard of the property.

Many thanks for taking the time to leave your review. We are glad you had a nice week. Many thanks Georgie

Thank you so much for your wonderful review it was a pleasure to host you for the first time in The Lakes and we are glad you loved it as much as we do! So happy that you found the house and lake view to your liking. Just one comment on your mention of the kitchen, it is not a kitchen/diner like many US houses I realise have (although there is a breakfast bar) but the dining room is only 2 yards away across the landing and again by US standards it is not huge but I would say it is medium sized; however, like you say the images are representative. We would love you to return and hope next time you choose us again!

Many thanks for your review we are glad you had a nice stay.

Thanks Anne for your review it was great having you stay and we look forward to hearing from you again hopefully next year. All the best Georgie

Many thanks for your review we are glad you had a good stay and hope to see you back again some time. Regards Georgie

Thanks for your great review we are delighted you had an enjoyable stay and look forward to welcoming you back. Georgie

Thanks for your kind review we are really pleased you found the house comfortable. We hope to welcome you back in the future. Kind wishes Georgie 😀

Thanks for your kind words

Thank you so much for taking the time to leave your very kind review. It is always so nice when we know that people have had a nice stay and found the house comfortable. We hope to welcome you back in the future. Kindest regards Georgie

Thanks so much for taking the time to leave us a review, we very much appreciate it and we are glad you enjoyed your stay. We look forward to hopefully welcoming you back sometime in the future. Georgie

Thanks so much for leaving us your kind review we really look forward to welcoming yiu back anytime. Georgie

Thank you so much for taking the time to post a review we are glad you found the house comfortable. Hope to see you again in the future. Georgie

Thank you so much for taking the time to leave a review and we are so glad you had a nice time. You were welcome to use the boot and coat racks in the hall but we will look to see if there is anyway to extend these. We hope to welcome you back another time in the future. Regards Georgie

Thank you so much for taking the time to leave a review which is very helpful for future guests, but also for us to understand what you enjoyed about the property and also how we can improve, we hope to see you back soon. Kind regards Georgie

Thank you so much for your kind review we are delighted you had an enjoyable week and we look forward to seeing you back again soon.

Thank you so much for your nice review we are happy you had a great stay and enjoyed The Lake District. We hope to welcome you back at some time in the future.