After reading some of the reviews we were skeptical we arrived and the condo was fine. Everything was as pictured. Yes the beds could be better but they also weren't horrible. It for sure met it's purpose and we were comfortable. We would for sure stay here again.
Hi Ashley. Thank you for your feedback on your stay at this condo. Weâre happy to hear you had a great stay with your family of five and weâre comfortable. Thank you again for you feedback and thank you for booking with Real Joy!
Had a wonderful time. Unit was adequate and comfortable for our needs. The view on the balcony was not the greatest. It over looked a parking lot and a empty lot which blocked our view of the gulf. Also, needed a map in the unit of the resort to know where everything was located.
Hi Patricia. Thank you for your feedback on your stay at this lovely condo. Weâre happy to hear you had a wonderful time and found the unit comfortable. Thank you again for your feedback and thank you for staying with Real Joy!
We thoroughly enjoyed our stay at Emerald Isle 210. The booking process, checking in and out were all simple. The condo was comfortable and had everything we needed. We cooked our breakfast every morning. We really loved the two king sized beds and two full bathrooms. The kitchen was small but served itâs purpose. This unit is on the beach side, which is very nice. No walking across streets. The pool was so relaxing. We love staying on Okaloosa island and will definitely stay here again. I recommend using RealJoy vacations to anyone. Thanks for a fun beach trip.
Carol, We appreciate the 5 star review. We're so glad you were comfortable and had everything you needed. We hope to see you again soon. Thank you for choosing RealJoy.
Avis ancien
10/10 â Excellent
16 août 2016
Ocean front Getaway
I arrived and not only was the wifi password on the fridge, but there were white fluffy towels and fresh bedsheets by the pullout couch. The condo had tasteful decorations and plush carpet and couches. I had a variety of lamps to set the mood that I desired. The big screen had cable and there was a beautiful view from the balcony (which was soundproof!!). Though I didn't need to utilize the washer/dryer unit located in the laundry room halfway down the condo hallway, the sea breeze on the balcony worked nicely with the complementary drying rack to get the job done.The fridge was ice cold and I had an assortment of glassware to crisp my chicken nuggets in when I was hungry. A little renovation construction was going on in the complex at the time, but the workmen were friendly and gave the inside scoop on the fun beach locations and places to eat. 10/10 I recommend!
Thank you so much for your feedback on this comfortable condo with Gulf Views in Emerald Isle. We love to hear this kind of experience from our guests, thanks for booking with Real Joy!
Avis ancien
10/10 â Excellent
Donald S.
5 août 2017
I wanna go again!
Read a lot of reviews before we went. Folks complained about weather and such that the owners cannot control. Condo was spacious and nice. Not the fanciest place we ever staid but very nice. Everything worked. Bathroom door had to be picked up to shut properly. King bedroom views the gulf. Bath is private to that room. Queen bed in other room with separate bath. 2 big couches for others. One is a sleeper sofa. They put out chairs and umbrellas on the beach for you. Even had 'boogie boards' in closet to use. Was maybe 100 yards to the beach. Great balcony to sit on. Of course, the smokers paid no attention to the 'no smoking' sign at the pool. Found a great church - Calvary Baptist in Ft. Walton Beach - to visit. Great location - about 5 mins to downtown Ft. Walton, maybe 10 to Destin depending on traffic. I'm not real fond of public beaches. We swam at night. I wanna go again!
Hi Donald. Thank you for your feedback on your stay at this lovely condo. Weâre happy to hear you enjoyed the easy beach access, boogie boards, and the proximity of this property to downtown Ft. Walton. We hope you got to enjoy some of the activities included with your Fun Pass. We currently are running 15% off right now till 9/30! We would love for you to come back to visit! Thank you for staying with Real Joy!
Where do I start...This place was SO dirty and filthy! I would NEVER recommend this place to anyone. I rented this place out for five days and I was so scared I might get bed bugs. I called to complain and they resent the cleaning lady which she showed up with her four year and her teenage son without a mask. Are they not aware weâre in the middle of an epidemic?!?! She used our cleaning supplies to clean the facility, the carpet was black due to the stains all over the place. The sofa had food in between the cushions, all of the doors handles where black because they had not been wipe down or disinfected at all. The bed sheets had hairs and the restroom had urine all around the toilet seat. Iâve never experience anything like this before. This place was a nightmare! I even emailed them multiple pictures so they can see the conditions the rental property was in and they just didnât care. In fact, they didnât act surprise at all which made me think this is not the first time theyâve complains/issues with this property. They refuse to refund my money and wanted to compensate me with a fifty dollar dinner gift card which does not add up two thousand one hundred and eight dollars I paid for five days. This is NOT a vacation home, this place is false advertising and a dump literally! Do not waist your time or money on this place.
Hi Michelle, weâre sorry to hear about your experience! After looking into this, we found the following information. You called to add an additional night to your stay and arrive a day early. Your husband contacted us about cleaning issues that evening & you followed up with us the next morning. We sent the cleaning crew back out to correct the issues within hours, had our property manager speak with you and offer you a gift card so assumed all was fine when we didnât hear back from you again during your 6 night stay. We apologize for the condition of the condo, that is unacceptable! We have also scheduled the carpets to be deep cleaned soon. We are so sorry about this, and want you to know that this isnât a common guest experience. We hope you enjoyed the rest of your trip and thank you for your feedback.
The location was greatâŠthe place was okay. When we got there the door was open so I was very cautious when going in. I didnât know if someone was in there or not. The front door looked like it had been busted in a few times from prior. The tv was hard to work as you had to be up close to work the remote in the front living room. After the first night, I killed the biggest cockroach I had ever seen. Had to be 3â long and and 1â wide. After I kille it, I was very apprehensive about leaving any food on the countersâŠand the next morning I killed another small cockroach by the door. I think the place definitely needs to make sure the pest control is done! After those instances, I kept the food in the fridge or microwave. There were plenty of towels and the toiletries were very skimpy. Had one roll of toilet paper for each bathroom. We brought our own shampoo and soap so that wasnât an issue. I didnât report the bug issue as what was the property management going to do? I figured nothing so what was the point. We left a few complimentary items in the closet like some sand toys and inner tubes for the next people. We had a pump so I would remind buying one and placing it in the closet. The weather was beautiful and make sure you reserve your chairs and umbrella for the beach, you will need it. Like I said the place was okay, a bit out dated, needs work on the tv remotes, and definitely needs a pest company to come in a spray the place.
Thanks for the memories!
Kennedy, Thank you for taking the time to provide some feedback regarding your stay. We're so sorry that you arrived to an open door at the unit. We know that must have been scary. We are also sorry about the roaches. If you had called us during your stay we would have sent someone to spray for the roaches. All of our units are on a regular pest control schedule. Like people, roaches seek cooler temperatures and will come inside through open doors and windows. That is very likely what happened. You should have gotten an email prior to your stay letting you know that we provide starter packs of kitchen and bathroom essentials and that you should be prepared to buy these items or bring them with you. We appreciate the beach toys you left. That was very thoughtful. We're glad the location was great and we hope you enjoyed some quality time on our beautiful beaches.
Property is in a good location. Just a reminder that this unit is NOT right on the beach. It overlooks a parking area. We enjoyed our stay and would stay here again. Thanks for a lovely vaca!
Points faibles : Communication, exactitude de lâannonce
Terrible
The condo inside is too old. Everything is broken. The toilet bowl is not flush. The bathtub faucets is not work. The slide is also broke. The eye of the stove is not work. The faucet in the master bathroom run all day. The toilet bowl not fix correctly, so the water run all night.
We came to the beach for a girl's weekend and to celebrate our friends 40th birthday. Overall this condo was pretty good. The location is perfect for spending the day at the beach. It wasn't exceptionally clean, but it was clean enough. There were all of the basic dishes and cookware, and there was sufficient bath towels and wash clothes, but not enough paper towels for our stay. There were some maintenence issues; there is a piece of wall trim by the dining area that was broken and could scratch or cut someone, and a picture by the couch fell, it appeared that it wasn't hung properly. All and all we were happy with our stay.
Hi Sarah, thank you for your feedback. We are so glad to hear that you were happy with your stay. We apologize for the inconveniences during your time here. We'd have liked the opportunity to address any concerns while you were with us. We would have been able to send a maintenance tech to assess and repair anything that was not functioning properly. Again, we are glad that you had a good time and we appreciate your feedback.
Our trip was absolutely wonderful! My grandma is unable to get out on the beach so she absolutely enjoyed the view and all the amenities with the condo. We have always stayed in hotels, but after this experience we will be back to Emerald Isle! Great property, great home, and amazing experience!! Thank you!!!
Hi Amanda, thank you for your feedback on your stay at this lovely condo! We're happy to hear you had an amazing experience and enjoyed all the amenities! We hope you will come back to visit! Thank you again for your feedback and thank you for staying with Real Joy!
Property is overall very good. Located close to the beach, pool is good, and the apartment provides a decent view of the ocean. Beds are good. Kitchen is well equipped, although microwave is quite high. Would've been a 5* rating, but for some (minor) aspects requiring updates. For example, bathrooms and carpet. Also, a fan in the family room would be awesome.
Hi Tanmay, Thank you for letting us know about your stay. We are so happy you had a comfortable stay and enjoyed the Gulf views. We will pass along your update suggestions to the owner and our maintenance team. We appreciate the feedback and thank you for staying with Real Joy.
Hi Judy, thank you for taking the time for leaving us a review of your stay. We hope you enjoyed the easy beach access and beachside pool. We will forward your comments to our property management team to assess. Again, thank you for your feedback.
Hi Ashley, thank you for your feedback on your stay at this lovely condo. We're pleased to hear your stay was wonderful. We hope you enjoyed the easy beach access. Thank you again for your feedback and thank you for staying with Real Joy!
The description of the condo, placement in relativity to the beach, access to restaurants, shopping and overall help from staff was as described. A little different having a company to call instead of a front desk clerk was a little different, but we don't travel a lot. We wouldn't have noticed any difference anyway. Would recommend and look forward to next year's vacation in Fort Walton, FL. Maybe next year we can start looking for a place a little sooner and find even better options. Thank you RealJoy Vacations & VRBO, your company and staff was wonderful!
Hi Casey, thank you for your feedback on your stay at this great condo. We're happy to hear you found the unit and beach access as described. We value your referrals and hope you will come back to visit! Thank you again for your feedback and thank you for staying with Real Joy!
We enjoyed our stay...the king size bed was super comfy. However, the microwave in the unit was attached to the ceiling. I'm only 5 feet tall...and not in my 20's. So, I did not like having to use a two-step step stool to reach it. There's plenty of counter space to put one on. And one of the folding closet doors was not attached. The water pressure in the unit was awesome and the view was amazing. The walk to the beach was short. It was very convenient to have the keyless entry. So, overall we enjoyed our visit!
Hi Kimberly, thank you for your feedback on your stay at this lovely condo. We're happy to hear you enjoyed the short walk to the beach and found the king size bed comfortable. Thank you again for your feedback and thank you for staying with Real Joy!
Hi Patricia, thank you for your feedback on your stay at this lovely condo. Weâre happy to hear you had a great family vacation and we hope you enjoyed the easy beach access. We value your referrals and hope you will come back to visit! Thank you again for your feedback and thank you for staying with Real Joy!
Hi Jeff, thank you for your feedback on your stay at this lovely condo. Weâre happy to hear you enjoyed the location of this unit and found it a great value. Thank you again for your feedback and thank you for staying with Real Joy!
Inside smelled of heavy smoke mold and mildew. Older nasty carpet and dusty throughout. Called management Banda they said they would send maintenance man..
He confirmed smells and asked to put in air freshener. There was no place to move us to. Waited for call and called but no answer several times. The place is very dated interior but has good potential if taken care of properly. Mold really strong in AC unit and in the guest room.
Hi Lena. Thank you for taking the time to leave us a review of your stay. We hope you enjoyed the easy beach access and swimming pool. We apologize for the inconveniences you experienced here. I did some checking and found where they did offer to put in an air freshener. We also offered Xplorie and compensation for your inconveniences, but those offers were declined. We will pass along your recommendations to our property management team to assess. Thank you again for your feedback.
Avis ancien
8/10 â Bien
Angela W.
7 oct. 2017
Fun trip.
Short walk to the beach and short drive to lots of seafood restaurants.
Hi Angela. Thank you for your feedback on your stay at this lovely condo. Weâre happy to hear you had a fun trip and enjoyed the location to local eats and a short walk to the beach. We value your referrals and hope you will come back to see us. Thank you for staying with Real Joy!
Avis ancien
10/10 â Excellent
Phylan P.
31 juill. 2017
It was great!
The condo was very nice and clean! Had everything we needed to enjoy our stay