The bed in the main bedroom was rock hard, the carpet was filthy, the unit is on well water, and is very run down. The location was the best part of the property.
Thank you for your feedback. We're sorry to hear about your experience. We will address these concerns promptly. We're glad to hear you enjoyed the location. Thank you for staying with us.
Thank you for the wonderful review of our condo. We are delighted to hear that you enjoyed your stay and found the accommodations to be spacious and of high quality. Your feedback is greatly appreciated, as it helps us continue to provide an exceptional experience for our guests. We look forward to welcoming you back in the future.
Excellent place to stay and central location. We gave 4 stars because the checkout time is 10:00 am, without flexibility, which makes it a very rushed morning. The maid service was knocking on our door at straight up 10:00 am which interrupted our family goodbyes.
Thank you for your review. We appreciate your feedback and are glad to hear that you found our location convenient. Regarding the checkout time, we strive to provide a consistent experience for all our guests. However, we will certainly consider your suggestion for more flexibility with the housekeeping schedule in the future. Please accept our apologies for the interruption during your family goodbyes. We will use your feedback to improve our service and ensure a more seamless experience for our guests.
Great Stay even with bad weather! Only issue was a few plugs didn’t work and a ceiling fan bulb cover fell during the night when someone entered the unit.
Thank you for providing your feedback on your reservation. We are glad to hear you had a great stay with us. We are disheartened you had some issues with the plugs and ceiling fan. Your review has been sent to our maintenance personnel to look into both of these items. We do encourage our guests to inform us of any items that need to be addressed so we can take care of them immediately. We are glad you enjoyed your stay and hope to have you back very soon!
Hello, the location is amazing. The apartment was spacious. The views were gorgeous. The pictures of the property are not current. Apt could use an update as many previous reviewers stated. The floors require deep cleaning. We stay in the Destin area every year and typically stay on the beach. I would summarize that it was a great stay minus cleanliness issues and outdated decor and tech. The furniture is very run down in the living room and pics don't represent that at all.
Easy access to the beach, great private pool and hot tub, kayak/paddle board rentals and reserved chairs (2 for each unit) on the beach. The unit was large enough for 3 couples or a big family and the beds were comfy. The deck area has chairs and a table that can fit 4-6 people. Check in and check out could not have been easier- we were emailed the codes the day of arrival and were able to bypass the management office. The cons were already noted by previous reviewers- the furnishings are outdated and worn. The living room furniture is too small and very uncomfortable. With that much sleeping capacity, you’d also like to have a comfortable place inside to hang out with the entire group. Overall, we loved the unit and the area. Perfect for escaping the chaos of this year. I would definitely rent again.
We were so happy to hear that you enjoyed your recent stay at Jade East 910. We must agree this roomy unit is perfect for friends and family to vacation together. We are sorry if you found the furnishings to be worn. The Property Manager tells us that the owner is looking at updating the furnishings soon. Perhaps a change in furnishings will make the room feel larger as well. Again, we appreciate your input and we are happy to hear that you would rent 910 again. We are looking forward to seeing you again soon at the Beach.
Great location but some things need addressing/updating. The sofas are worn out and the love seat has no more spring and the bottom is falling out. The sofa pillows are old and dirty. The master bedroom bed wasn’t comfortable. There looked to be blood on the main guest shower wall. Love the layout of the condo and that the master has beautiful views.
Thank you for letting us know about your recent stay. We are so glad that you enjoyed the layout and beautiful views from Jade East 910. We are passing along your comments and suggestions to our Property Manager who will share them with the owner. We look forward to hosting you again soon at the Beach!
Location was great and the views were amazing but the condo could use some updates and maintenance. We did have an issue with one of the beds and property management was quick to send someone but did ask if we could shuffle people around for sleeping the one night since they could not fix the bed the same day.
We appreciate you taking the time to let us know about your recent stay at Jade East unit 910. We were happy to hear that you found the location was great and the views were amazing. We are sorry that you had a problem with one of the beds during your stay but we are glad that we were able to assist you with it and get it resolved. We have passed your comments about updates on to the Property Manager who will be discussing it with the owner. Again, we appreciate your input as it helps us going forward and we look forward to the opportunity to host you again soon!
My family and I came down for Thanksgiving. The location was beautiful and the views were amazing from this property. The condo could use some updates and the beds could have been more comfortable. I wasn’t impressed with the overall cleanliness of the condo but the common areas of the property were kept up very well. Overall it was a pleasant stay!
Beach was great. Condo is worn down and needs some work. Bed in couch was also broken. Management was very responsive with an air mattress. However, for this price I would expect something nicer.
Thank you for taking the time to write this review. We were happy to have you and your family as our guest. We are sorry to hear you had these issues during your stay. However, we are glad you were able to experience our 100% performance guarantee through prompt and reliable service. We have forwarded your review to the property manager to discuss with the owner. We hope to have you back with us very soon