Relaxing, Quite location with Social Membership Available- Condo-Marina View

Thank you for your review. It is wonderful to hear you enjoyed our Marina Residences condo as much as we do. I look forward to having your family return.

Thank you for your review! We are so happy you enjoyed your stay in our Marina Residences condo - really it is our little Paradise. Please come back and stay.

As a condominium owner, I am responsible for deficiencies or problems in my condominium and then reporting them to my maintenance staff and property manager. I am unable to do that if I am not informed by the guest, during the time they are staying. Management is not able to respond to every issue within each condominium. This is not a hotel, but privately owned condominiums. Informing me over a week after your holiday through online review is not very helpful or fair. I will try to respond to your issues now. I did receive one email from the Marina Residences manager, but it was two days prior to your departure date. I immediately contacted Telmex, as my bill is auto paid directly through my Banamex account, neglecting to pay was not the problem. I then immediately, emailed our manager to let him know that the issue was being resolved by Telmex. I directed you to go directly to El Tigre office & membership cards would be issued. I had pre-registered you with their office and they were expecting your arrival. Marina Residences managers and staff have no connection with El Tigre or Paradise Village and only try to be helpful to our guests with directions etc. there should have been no delay and getting membership. I was not aware of the shuttle service to El Tigre office being cancelled and will inquire about that. My website states approx. price - I do not quote prices or discount amounts for social membership - the prices are not in my control and change frequently. I have no idea about a box left inside my condominium, will check on regular scheduled fumigation and if it was done, and why your schedule, pre-booked maid service was not done on schedule. I have booked a flight to my condominium to see what these issues are and why they are not taken care of. I have rented my condominium for many years. I travel to my condominium two times a year to ensure maintenance and upgrades are done and to ensure that my condo is in top condition. It is important to me that my guests have a comfortable, enjoyable holiday. It is disappointing to me that you did not enjoy your stay. Most of your concerns and problems could have been resolved if you had text messaged or emailed me directly, immediately. The Marina Residences is know for it convenient & quiet location with views of the marina. The staff are helpful and responsive.

I am so happy to hear you had a wonderful holiday at the Marina Residences. We enjoy our calm, relaxing marina view when we are at our condo as well. Thank you for staying at my condo and I hope you return next year.

I am so glad you enjoyed your stay at the Marina Residences! It was a pleasure having you stay Mimmo, I hope you return next year to the Marina Residences.

Thank you for writing your review. I am really happy to hear you had a relaxing vacation. I hope you will return soon.

I am so happy you found my Marina Residences condominium comfortable. I sure hope you return soon.

I am so happy you had a wonderful holiday week & enjoyed our Marina Residences condominium as much as we do. I hope you return very soon.

Thank you for your review. I hope you are considering returning to the Marina Residences.

Thank you for your review. I am so happy you had such a wonderful holiday and will return next year!! That is the biggest compliment of them all!!

I am so happy to hear you enjoyed your holiday, I look forward to your returning to my condominium.

Thank you for sharing our experience. We love our Marina Residence home away from home.