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FANTASTIC LODGE - FREE FACILITIES And WiFi

Galerie de photos de l’hébergement FANTASTIC LODGE - FREE FACILITIES And WiFi

Piscine
Chambre
Aire de séjour
Cuisine privée
Chambre

Avis

9,0 sur 10 – 
Merveilleux
4 chambres1 salle de bain10 personnes102.2 m²

Commodités populaires

  • Piscine
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit
  • Salle d’entraînement

Explorez la région

Afficher sur la carte
Newquay, Cornwall
  • Place, Spingfields Fun Park and Pony Centre
    ‪5 min en voiture‬
  • Place, Plage Watergate Bay
    ‪13 min en voiture‬
  • Place, Plage de Fistral
    ‪16 min en voiture‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪12 min en voiture‬

Chambres et lits

4 chambres (10 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 lit double

Chambre 3

2 lits 1 place et 1 lit enfant

Chambre 4

1 lit double

Chambre 5

1 futon (double)

1 salle de bain

Bathroom 3

Toilettes · Douche uniquement

Salle de bain 1

Baignoire ou douche · Toilettes · Douche uniquement · Baignoire à jets

Salle de bain 2

Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Aire de jeux extérieure
Jardin
Salle à manger

À propos de cet hébergement

CONTACTEZ-NOUS MAINTENANT POUR LES DERNIERS PRIX IMBATTABLES !!!

NOTRE LODGE EST ÉQUIPÉE POUR ACCUEILLIR JUSQU'À 10 PERSONNES ET A ÉTÉ FRAÎCHEMENT DÉCORÉE CETTE ANNÉE. THA LODGE EST MIS À JOUR ET MAINTENU À UN STANDARD TRÈS ÉLEVÉ.

L'année dernière, nous avons acheté de nouvelles canapés, des lits, des couvertures, des couvertures et de nouveaux rideaux tout au long de la loge pour votre confort supplémentaire pendant votre séjour.

Le pavillon de vacances a été construit en 2005 pour un design contemporain et une haute spécification comprenant le chauffage central et le double vitrage. Il est très spacieux ayant un grand salon ouvert plan comprenant une cuisine entièrement équipée et équipée et dispose de quatre chambres doubles et trois salles de bains.
Nous sommes situés au sein d'un centre de villégiature récompensé par des prix très appréciés, ouvert toute l'année et situé dans un emplacement central à Cornwall. Nous sommes très accessibles, à quelques minutes de la route à quatre voies A30 et dans un emplacement central fantastique pour explorer toute la Cornouailles, en particulier la magnifique côte des Cornouailles avec ses plages de surf de renommée internationale.

La station a été améliorée et modernisée au cours des dernières années et possède maintenant des installations de loisirs qui sont parmi les meilleurs du Sud-Ouest. Ceux-ci comprennent une piscine intérieure chauffée avec une piscine peu profonde pour les tout-petits, une salle de sport ultramoderne équipée et un certain nombre de studios offrant une grande variété de cours pour tous les niveaux de condition physique, tels que pompe pour le corps, Pilates, un studio tournant, zumba et aqua aérobic pour n'en nommer que quelques-uns. Il est complété par un café et un bar récemment réaménagés, servant des repas fraîchement préparés et des collations, y compris un bon choix d'options santé, ainsi que de délicieux gâteaux faits maison et, bien sûr, des thés Cornish Cream.

Wifi gratuit est disponible dans le bâtiment de loisirs, bar et café mais pas dans le lodge atm. Cependant, vous pouvez créer un point d'accès Wifi en utilisant votre téléphone ou un dongle qui fonctionne très bien.

Et puis il y a le SPA pour plus de détente et de rajeunissement, offrant une gamme de traitements à des prix très raisonnables.

Les autres installations intérieures comprennent une aire de jeux de softball, une salle de jeux, une table de ping-pong et une table de billard. Le bar-restaurant Manor House est ouvert en saison et propose des spectacles en période de pointe.

Il y a aussi beaucoup de choses à faire à l'extérieur, avec une piscine extérieure en saison, une aire de jeux pour enfants, des courts de tennis et un parcours de golf 18 trous Par 3.
Un petit magasin vendant des produits essentiels est également disponible.

Situé dans un endroit calme et agréable à la campagne avec beaucoup de parking pratique à l'extérieur du lodge ou à proximité du lodge.

Il y a quelque chose à faire pour tous les âges.

Ajoutez des dates pour connaître les prix

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9.6 sur 10, Exceptionnel, (172 avis)
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Règles de l’hébergement

Possibilité d’horaires d’arrivée flexibles (contactez l’hôte avant votre arrivée)
Âge minimum pour la location : 25 ans
Flexible check-out available (contact host to arrange)
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements autorisés : réunions de famille, fêtes d'anniversaire et mariages
Strictly No Stag or Hen groups
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Fumeurs autorisés : dans certaines zones déterminées
Smoking allowed only outside the property
Due to resort restrictions, no single sex or mixed groups under the age of 30
No towels provided

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et événements (y compris les réunions de famille, les fêtes d'anniversaire et les mariages) sur place sont autorisés ; nombre maximum de participants : 10
Note du propriétaire : Strictly No Stag or Hen groups
L'hôte a indiqué que l'hébergement n'était équipé d'aucun détecteur de monoxyde de carbone ni d'aucun appareil à gaz
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À noter

Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour

À propos du quartier

Newquay

Cette maison de vacances vous donne rendez-vous à Newquay, plus précisément en zone rurale, près de la plage. Faites le plein de culture aux emblématiques Lighthouse Cinema et Musée de Padstow, ou mettez le cap sur les incontournables Demeure historique Trerice et Trenance Cottages. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Jardin botanique Eden Project et Spingfields Fun Park and Pony Centre. Découvrez la plongée sous-marine et le snorkeling sur les points d'eau des environs ou faites le plein d'aventures en plein air en vous adonnant à différentes activités telles que les promenades à cheval et la randonnée en VTT.
Afficher plus de maisons de vacances à NewquayS’ouvre dans une nouvelle fenêtre
Carte
Newquay, Cornwall

À proximité

  • Spingfields Fun Park and Pony Centre - 5 min en voiture - 2.4 km
  • Plage de Porth - 9 min en voiture - 10.7 km
  • Lusty Glaze Beach - 10 min en voiture - 10.7 km
  • Plage Watergate Bay - 13 min en voiture - 14.1 km
  • Plage de Fistral - 16 min en voiture - 14.1 km

Transport

  • Gare St Columb Road - 18 min à pied
  • Aéroport de Newquay Cornwall (NQY) - 10 min en voiture

Restaurants

  • ‪Port & Starboard - ‬3 min en voiture
  • ‪McDonald's - ‬5 min en voiture
  • ‪The Potting Shed - ‬5 min en voiture
  • ‪The Manor Arms - ‬2 min à pied
  • ‪Starbucks - ‬5 min en voiture

Foire aux questions

L'hébergement CONTACTEZ-NOUS MAINTENANT POUR LES DERNIERS PRIX IMBATTABLES !!! dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte et une piscine extérieure. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien cela coûte-t-il de séjourner à CONTACTEZ-NOUS MAINTENANT POUR LES DERNIERS PRIX IMBATTABLES !!!?

En date du 2 avr. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement CONTACTEZ-NOUS MAINTENANT POUR LES DERNIERS PRIX IMBATTABLES !!! le 3 juin 2026 commencent à 290 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Où se situe l'hébergement ?

Cette maison de vacances à l'atmosphère familiale à Newquay se trouve face à la mer, à 5 km de sites comme Spingfields Fun Park and Pony Centre, Parc ornithologique Screech Owl Sanctuary et Village de Kingsley. Piscine publique Oasis Fun Pools et Générateur de vagues FlowRider sont également à 10 km de distance. Gare St Columb Road est à 18 minutes à pied.

Avis

9,0

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 28 avis sur 44.
Note de 8 – Bien, d’après 11 avis sur 44.
Note de 6 – Acceptable, d’après 4 avis sur 44.
Note de 4 – Médiocre, d’après 0 avis sur 44.
Note de 2 – Terrible, d’après 1 avis sur 44.

8,8/10

Propreté

10/10

Service et personnel

10/10

État et installations de l’hébergement

9,2/10

Arrivée

9,0/10

Communication

9,0/10

Emplacement

8,2/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Les E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Property was perfect size for us in a great location, indoor pool was okay but maybe a little bit full when we were there, shops a 2 minute drive away, decent pub although only open Thursday to Sunday when we stayed, didn't try any of the food in the pub. The only downside for us was towels and general toiletries not supplied, we knew this when we booked but would be a great addition.
Séjour de 4 nuits en septembre 2025
VrboOwner a répondu le 30 sept. 2025
Hi Les, Thank you so much for your positive review. We’re really happy to hear the house and location suited you and your family. The pool is usually fairly quiet, so it sounds like you may have just caught it at a busy moment—sorry about that! We’d love to welcome you back again soon. Best regards,
Avis vérifié

10/10 – Excellent

Jean Mary F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The accusation was perfect for our family get together. Perfect
Séjour de 3 nuits en juillet 2025
VrboOwner a répondu le 13 août 2025
Hi Jean, Thank you so much for your wonderful five-star review! It means a great deal to us. We deeply appreciate your feedback and are delighted that the experience was perfect for your family get-together. Kamla
Avis vérifié

8/10 – Bien

Sheridan B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Weekend

The property was spacious and we all had room to eat together and plenty of bathrooms.
Séjour de 3 nuits en septembre 2024
VrboOwner a répondu le 24 sept. 2024
We are happy you and your family enjoyed your stay in our lodge and it suited your family size. Please do get intouch with us if you wish to Newquay again
Avis ancien

10/10 – Excellent

Rattu R.

Newquay

Booked this up and were pleaseantly surprised accomadtion very spacious and everything catered for all local amenities within driving distance and on site mini Golf Brilliant. We enjoyed the indoor heated pool most evenings the staff and site facilities also very good would higly recommend this.
VrboOwner a répondu le 26 mars 2020
Thanks for taking the time for posting your positive comments, we are very pleased you enjoyed you stay.
Avis ancien

10/10 – Excellent

Mallikarjuna R.

Very good accomodation.. neatly presented

we enjoyed our stay at the lodge. had lots of fun and the house is well presented and neatly arranged. we definitely recommend this to our friends. and will re-visit again when we visit cornwall
VrboOwner a répondu le 26 mars 2020
Thanks for taking the time for posting your positive comments, we are very pleased you enjoyed you stay and look forward to your return visit. Thank you very much for recommending us to your family and friends.
Avis ancien

10/10 – Excellent

Lucy S.

A fun New Year!

We all had a wonderful time staying at Atlantic Reach, and the house had everything that we needed to make our stay over new year comfortable and enjoyable!
Séjour de 3 nuits en décembre 2016
VrboOwner a répondu le 26 mars 2020
Thanks for taking the time for posting your positive comments, we are very pleased you enjoyed your stay and the lodge was able to accommodate you and your families need and was able to make it enjoyable for New Year. We look forward to your return visit. Kamla
Avis vérifié

10/10 – Excellent

Richard A.

Good size house and well located

We had a great time at Atlantic reach. The house was a good size for 7 of us and location was great for the area. Facilities in Atlantic Reach weren’t used much but gym was good.
Séjour de 4 nuits en octobre 2018
VrboOwner a répondu le 26 mars 2020
Dear Richard, Thank you very much for your kind feedback. We are very pleased that you enjoyed your holiday in Cornwall and that you found the lodge to be spacious enough for your group. Warmest regards, Kamla
Avis vérifié

6/10 – Acceptable

Carol A.

Points faibles : Exactitude de l’annonce
Communication with site staff poor, amenities not big enough, grounds around the cottage poor
Séjour de 7 nuits en août 2025
VrboOwner a répondu le 14 sept. 2025
Hi Carol, We’re sorry to hear you were disappointed with the activities onsite. There is a wide range of facilities for our guests to enjoy, including tennis courts, outdoor play areas, an arcade, and both indoor and outdoor swimming pools. We’re also proud to offer the biggest gym in Cornwall with fantastic weekly classes. For fun with the family, there’s plenty to do such as Slip & Slide, Segway, Laser Tag, and our 16-hole Mini Golf course, soft ball play and outdoor play area. All the details are available on the Atlantic Reach website site of things to do and our advert and check in details. As soon as you contacted us about the picnic bench, we asked reception to arrange a replacement, and this was completed within a few days. There is a dedicated grounds and maintenance team working year-round, but we will raise this with the site to ensure standards continue to be met. Onsite Shop: We do have “The Hut,” open daily from 8am–8pm, which provides essential items and amenities.
Avis vérifié

8/10 – Bien

Elizabeth C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Have stayed here many many times over a period of 18 years with my family. This visit it was a shame to see that the standard has slipped ! The upkeep of the outside areas has gone down hill, weeds, dead plants, all the cobbles and indeed the slabs around the properties making it look worn. Some of the houses are in need of a bit of Tlc, painting inside and out, taking into consideration it’s not cheap to stay.
Séjour de 7 nuits en juillet 2025
VrboOwner a répondu le 5 août 2025
Thank you for taking the time to share your thoughts and experiences after staying with us. It is with sincere regret that we read your comments about the decline in appearance of the site. This is a short term issue as the resort has invested heavily on providing additional services for guests, such as the splash and slide and maybe took their eye off the ball on site maintenance. Please accept our apologies for any disappointment you experienced on your recent visit, we will be reporting your comments to the site. We understand how important first impressions and a well-cared-for environment are to our guests, Thank you again for your honest feedback. It is only through comments like yours that we can continue to improve and provide the quality experience our guests deserve.
Avis vérifié

10/10 – Excellent

Ruth W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely beach holiday spot

The house is much more spacious than the pictures imply. 3 bathrooms and one accessible along with a downstairs bedroom. Our extended age family group was so comfortable. About a 15 minute drive to beaches we love. There may be others even closer. Lovely pub and cafe. And an impressive gym. A winner
Séjour de 7 nuits en août 2024
VrboOwner a répondu le 24 sept. 2024
Hi Ruth thank you very much for your review. We are happy the lodge suited you and your family. Look forward to seeing you in future if you decide to visit Newquay with your family again.
Avis vérifié

10/10 – Excellent

Nicole B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Missing it already!

Fantastic experience staying at the lodge in Atlantic Reach. Well kept and tidy property complete with modern facilities. Very helpful and friendly owner which was matched by the Resort staff. We are a family of eight and there was plenty of space in the property for everyone. 10 out of 10 as far as we’re all concerned!
Séjour de 7 nuits en mai 2022
VrboOwner a répondu le 20 juin 2022
Hi Nicole, Thank you very much for the excellent review. We very much appreciate your positive feed back. We look forward to hosting you again in the future when you decide to visit Newquay.
Avis vérifié

6/10 – Acceptable

Sonya B.

Points forts : Propreté, communication et emplacement.
Points faibles : Arrivée, exactitude de l’annonce
Clean and spacious. Bathroom was clean but needed a bit of maintenance as looking a bit tired.Check in was confusing, as the "temporary" reception area has no signage inside or outside of the building. The onsite facilities were poor, outdoor areas needed maintenance and a good gardener. In our weeks stay we never once managed to use the indoor pool, the booking system for this needs re- thinking, people book to swim but don't turn up on time, yet their swim session is not given to others who are waiting to swim. An onsite shop would be very useful. Not much there for teenagers. However it is in a good location amd you do need transport to get around as nearest bus stop is over 1 mile away.
Séjour de 7 nuits en août 2025
VrboOwner a répondu le 1 sept. 2025
Thank you for taking the time to share your experience. We are pleased that you found the accommodation clean and spacious, and that you appreciated the location. We regret to hear about the challenges you encountered with signage, the pool booking system, and outdoor facilities, and we appreciate your constructive suggestions regarding an onsite shop and activities for teenagers. Please be assured that your feedback has been shared with our management team for review, as we are committed to improving our guests’ experience. We do hope to welcome you back in the future.
Avis vérifié

6/10 – Acceptable

Graham H.

Points forts : Propreté, arrivée et emplacement.
Points faibles : Exactitude de l’annonce

Birthday

Lodge was great just what we needed, 3rd bed in twin room was not made up, and did not know it was there until the day we left, did go to reception did not know any thing about 3rd bed, pub not open on site only the swimming pool, paid alot of money for only the indooor pool to be used, good job we know Newquay well, lodge was great for the size of Family but wont be staying again
Séjour de 3 nuits en novembre 2023
Avis vérifié

8/10 – Bien

Garry C.

Well apportioned property in good location for Cornwall and Devon beaches and Countryside

The house is in a quiet area of the site with parking outside, it is very close to the main A roads making it ideal for touring the area. The 4 bedrooms and 3 bathrooms were a good size, clean and well presented. The kitchen and dining room were well laid out and the TV, Microwave dishwasher etc were all of a good standard. Unfortunately, on day one we were troubled by lots of ants in the kitchen and a leaking shower which to their credit the onsite maintenance fixed in a fast and efficient manner. The site itself has a good gym and indoor pool but the outdoor facilities (Pool, Pitch and Putt etc) have seen better days and could do with improving. The staff in the onsite pub/restaurant were friendly and the food we had was good and a reasonable price.
Séjour de 4 nuits en mai 2018
VrboOwner a répondu le 26 mars 2020
Dear Garry, Thank you very much for your feedback. I’m very happy that the house met your needs and you enjoyed your stay. I’m sorry to hear about the problem with the ants, but pleased that the site team dealt with the matter speedily, they are actually very good at looking after guests needs. I will pass on your comments about the outdoor facilities to the management. Best regards,
Avis ancien

10/10 – Excellent

Byron T.

Atlantic Reach Cornwall

We stayed at Atlantic Reach for three nights over the May day bank holiday, there were seven of us in total and with four bedrooms and three bathrooms everyone had their own space, there were myself and my wife two daughters and three grandsons, it was a really comfortable and spacious lodge, on both Saturday and Sunday mornings it rained lightly until around 10am so we all made full use of the heated indoor swimming pool after which on the Saturday we went into Newquay around 10 minutes away by car and on Sunday into St Ives for the day approximately 40 mins away, on both the evenings we visited the on site pub/club which had entertainment for the children, good value for money, Lodge is situated 1minute off the A30 which means it is motorway and dual carriageway literally all the way to the site, would certainly recommend this site and lodge as a base for seeing different places in Cornwall. The Thomas family Bridgend, South Wales
VrboOwner a répondu le 26 mars 2020
Thanks for taking the time for posting your positive comments, we are very pleased you enjoyed you stay and look forward to your return visit. Thank you very much for recommending us to your family and friends.
Avis vérifié

10/10 – Excellent

Paul B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great place for a family holiday

After reading reviews of similar accommodation on the park, I was worried that the lodge would be too small to meet our needs but I could not have been more wrong. Our party consisted of 5 adults and 2 children and we all easily fit around the dining table and in the spacious lounge area. The kitchen was well equipped for those wanting to cook a meal (we ate out most days). It was great having 3 bathrooms - after a day at the beach we didn't all have to queue for a shower (lovely and powerful by the way). We weren't always able to park outside our lodge but there was always somewhere to park close by. The shared area at the back of the lodge was great for the children to run about and play. The booking system for the pool was easy enough and you get to stay for 90 minutes per session which the children loved. We only used the indoor pool as it was a bit too chilly to brave the outside one although some people did! The outdoor play area was great and was situated right by the pub! There are supermarkets and shops close by but there is also a shop on the park with prices actually quite reasonable. There is a great pub nearby called The Blue Anchor. We ate there twice - the food is delicious (especially the seafood) and portions are very generous. There are plenty of beaches nearby that are family and dog friendly. I would highly recommend this lodge, this park and this area.
Séjour de 7 nuits en août 2021
Avis vérifié

10/10 – Excellent

Roland R.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Schöne Anlage, tolle Unterkunft…

Wir waren mit acht Personen dort, vier Erwachsene und vier Kinder, wir waren alle sehr zufrieden…
Séjour de 11 nuits en juin 2023
Avis vérifié

10/10 – Excellent

Wesley T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Place

We stayed here for a week at the beginning of August and was a superb base. The house and general facilities around site were perfect for us and also the location is central to many areas we discovered in the week. Will certainly be staying again and cannot recommend enough. Cheers Wes
Séjour de 7 nuits en août 2022
Avis vérifié

10/10 – Excellent

Adam M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family get together

Excellent location will stay here again
Séjour de 7 nuits en avril 2022
VrboOwner a répondu le 24 mai 2022
Hi Adam thank you for your great review. We are happy to hear you enjoyed your stay and were able to explore Cornwall easily from our location. Look forward to you staying with us again. Kamla
Avis vérifié

10/10 – Excellent

Andrew H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Opportunities taken

Christmas with the family was great.
Séjour de 7 nuits en décembre 2021
Avis vérifié

10/10 – Excellent

Sue B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great holiday

Lovely big clean property. Enjoyed our stay!!
Séjour de 7 nuits en octobre 2021
Avis vérifié

6/10 – Acceptable

Margaret R.

Points forts : Arrivée, communication et exactitude de l’annonce.

Could have done with a bus service had to use the car all the time. Nothing open only pool.

It was okay we enjoyed our holiday but wouldn’t choose to go again.
Séjour de 7 nuits en juillet 2021
Avis vérifié

10/10 – Excellent

Esmeralda C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed our stay

Location was perfect, this property was clean, we had a good time. Thank you
Séjour de 3 nuits en avril 2021
VrboOwner a répondu le 2 mai 2021
Thank very much for your positive feedback. We are happy to hear you enjoyed your stay in our property and time in Newquay. The location is perfect to explore Cornwall.
Avis vérifié

2/10 – Terrible

Richard P.

Points forts : Arrivée
Points faibles : Propreté, communication et exactitude de l’annonce.

No where near as described

The property was described as luxury - it is far from that and I am currently exchanging message with the property owner about the terrible state of the accommodation. I have taken a number of photos and will be lodging a formal complaint with HomeAway as well shortly. This is unacceptable and breaches internet purchase consumer rights.
VrboOwner a répondu le 17 avr. 2021
Dear Richard, Please accept my apologies - I have only just realised that we hadn't responded to your review. We did have some discussions following your stay and I thought that we had brought the matter to a close. By way of background, this was a very late booking, made on 28 December 2019 for a stay commencing the very next day. We contacted you to advise that we had just booked out this property to another guest. We did however endeavour to find you an alternative property on the resort. The resort was of course very busy at that time of year but after number of enquiries and calls, we did find a property that was available, although it was not a property that we own or were familiar with. We explained to you that we didn't know that property and could offer no information, except that it was the same size and layout as ours. The property you stayed in is not the one that is advertised on this website and you were made aware of this before you started your break, albeit we were in communication late into the evening on 28th December and your break started the next day. Unfortunately, as it turned out, the property had not been maintained with the same level of care as ours and you were understandably disappointed on your arrival the next day. We were just as disappointed as you because we really do wish for our guests to fully enjoy their experience and go home happy. To compensate you for your poor experience, we did agree to offer you compensation and this was transferred into your account on 29 January 2020.
Avis vérifié

10/10 – Excellent

Lauren K.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Wonderful family holiday

As an extended family (five adults and three children) we all really loved our stay at Atlantic Reach. The house is roomy and really well equipped and we had lots of space. The three bathrooms were particularly appreciated! We dined in a lot and the kitchen is really well kitted out with everything you might need. The living room is comfortable and well laid out and really we couldn’t fault it. Everything was also very clean and in good working order. The children loved the indoor pool and the soft play area and the site was ideal for them in that respect. I used the gym which was also great! The outside pool isn’t heated and was too cold for us to use, which was a shame, but we spent most days at the beach anyway. The main issue we had with the site was the lack of public transport to Newquay. There is a bus, but it stops running back to the site very early, so there was no way of enjoying a night in Newquay without the use of a taxi. But overall we had a lovely week and the house was really perfect for us; thank you!
Séjour de 7 nuits en août 2019

À propos de l’hôte

Hôte : Mrs Kamla Kainth

Image de profil de l’hôte

Langue(s) :

Anglais
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