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Spacious Home with Pvt Pool and Resort Amenities. Perfect for Disney Getaways!

Galerie de photos de l’hébergement Spacious Home with Pvt Pool and Resort Amenities. Perfect for Disney Getaways!

Restauration
Aire de séjour
Chambre
Cuisine privée
Salle de jeux

Avis

9,0 sur 10 – 
Merveilleux
6 chambres4 salles de bain ou plus12 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Cuisine
  • Laveuse
  • Climatisation

Explorez la région

Afficher sur la carte
Kissimmee, FL
  • Place, Parc régional du nord-est
    ‪3 min en voiture‬
  • Place, Lac Davenport
    ‪4 min en voiture‬
  • Place, beach near Bahama Bay
    ‪4 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪39 min en voiture‬

Chambres et lits

6 chambres (12 personnes)

Chambre 1

1 grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 grand lit

Chambre 5

1 lit superposé (1 place)

Chambre 6

2 lits 1 place

4 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Serviettes fournies · Baignoire ou douche · Toilettes

Salle de bain 2

Serviettes fournies · Toilettes

Salle de bain 3

Serviettes fournies · Baignoire ou douche · Toilettes

Salle de bain 4

Serviettes fournies · Baignoire ou douche · Toilettes

Salle de bain 5

Serviettes fournies · Baignoire ou douche · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Salle à manger

À propos de cet hébergement

Spacious Home with Pvt Pool and Resort Amenities. Perfect for Disney Getaways!

If you’re planning a trip to Disney with your family or friends, this is the best choice! With 6 bedrooms, 4.5 bathrooms, a splendid TV room, and an awesome private pool area, this home comfortably accommodates up to 14 people and is close to all main attractions in the area. 450M from the fantastic Clubhouse.

SINGLE-FAMILY
6 Bedrooms | 4.5 Bathrooms
3117 Sq. Ft. | 289 m²
Sleeps up to 12 guests

Downstairs:
• 1 suite with a king-size bed;
• Fully equipped kitchen with a 4-seat counter;
• Elegant dining room with a table for 8;
• Living room with cable TV;
• 1 1/2 bathroom;
• Laundry room with washer and drier;
• Well equipped game room;
• Outdoor area with a table for 6, sun loungers, BBQ Grill, and a private swimming pool with spa/sitting area and optional pool heating.
• The fitness center is conveniently located within the clubhouse.

Upstairs:
• 1 suite with a king-size bed;
• 2 bedrooms with a queen-size bed each;
• 1 bedroom with 2 twin-size beds;
• 1 bedroom with a bunk bed (twin and full) and a twin-size bed;
• 2 bathrooms;
• Loft/TV room with special decoration, TV, and comfortable couches.

Guest access
Guests have access to the entire house, the private pool area, and the clubhouse.

Three days before your arrival we will send you the access code for the property, Wi-Fi, and the house address via private message (inbox). You will also receive a Welcome Guide by email with all the information you need for your stay. For your convenience, we provide a 24-hour emergency phone line to ensure you have all the support you need throughout your stay.

HOUSEKEEPING
• To ensure a spotless experience, the home is professionally cleaned and inspected before your arrival. Daily housekeeping is not included in the rental, but mid-stay cleaning can be arranged for an additional fee if needed.

POOL & SPA
• Please note: the attached spa is not a jacuzzi and does not have jets. It can only be heated when the entire pool is heated, as both will maintain the same temperature.
• The pool heater operates through heat exchange, which may not work effectively in very cold weather. If you choose to heat the pool under these conditions and it doesn’t reach the desired temperature, refunds will not be available.
• For safety, the pool heater may temporarily shut off if the system is overworked during cold weather. This is a normal precaution to prevent damage and will resume functionality automatically.
• Pool heating is optional and subject to availability.

Windsor at Westside is one of the most loved accommodations for travelers seeking proximity to bars, restaurants, shops, supermarkets, and just a few minutes' drive from Disney’s entrance. Conveniently located near a 24-hour Walmart Supercenter, Target, and Publix, it is the ideal place for those looking for comfort, security, and a prime location. For shopping enthusiasts, the Premium Outlet Vineland and Lake Buena Vista Factory Stores are excellent options nearby.

There’s a wide variety of bars and restaurants in the area, including Wendy’s, TGI Fridays, Texas Roadhouse, Buffalo Wild Wings, IHOP (24 hours), Pizza Hut, Golden Corral, Red Lobster, Cracker Barrel, and many others, all within close proximity to Windsor at Westside!

Highlights of Windsor at Westside
• Clubhouse
• Resort-Style Pool with Waterslide and Bar
• Fitness Center
• Volleyball Court
• Video Game Room
• Convenience Store

Windsor at Westside is located:
• 10 minutes from Walt Disney World
• 25 Minutes from Premium Outlet (Vineland)
• 20 Minutes Lake Buena Vista Factory Stores and Orlando Premium Outlets.

POOL CLEANING
Pool cleaning at Windsor Island Resort houses is typically conducted weekly on Saturdays, but it may be subject to adjustments based on weather conditions. In the event of unfavorable weather, the cleaning may be rescheduled to a different day of the week. Our professional team has access to the pool area without requiring you to open the door, and they will complete the service in approximately one hour, allowing you to enjoy the pool afterward.

This is a self-catering vacation home. Guests must purchase any further items needed that they'll consume or use during the stay or replace products when they are over. This includes personal care products, food, drinks, etc. The offered amenities listed below are only initial supplies, small-sized:

• Bathroom: One toilet paper per bathroom, a garbage bag that is already in the trashcan, Small shampoo and conditioner.
• Kitchen: Two garbage bags, Sponge, Dishwasher soap, Paper towel.
• Laundry: One laundry detergent.
• Linens/sheets: 1 sheet kit per bed, one towel per guest (house’s maximum occupancy).

PLEASE NOTE:
The following extra services are available and must be requested at least 48 hours before your check-in date. Here are the details:

• Pool heating: $33 per day with a minimum charge of $165, subject to availability.
• Early check-in (from 12 pm): $127, subject to availability.
• Late check-out (until 3 pm): $127, to be requested no later than check-in time and subject to availability.

Complimentary use of BBQ Grill: The BBQ Grill will be clean and available for your convenience. To use it, you will need to refill the propane cylinder at the nearest retail store or propane refill station.

Florida is a magical place! It offers a perfect weather that attracts millions of tourists. The houses have screens on the windows and pools that prevent the entry of animals.

• All guests must use the garage and driveway of the home for parking.
• Parking on any part of the grass is prohibited — violators are subject to towing without notice.
• Vehicles must be parked facing the direction of traffic and must not block driveways or any part of the sidewalk.
• Parking is not permitted on the street, on the grass, near the Clubhouse, or in front of other homes.
• The vehicle limit below (based on the number of bedrooms in the home) includes all guest, tenant, or visitor vehicles:

- Homes with 4-5 bedrooms: maximum of 3 vehicles.
- Homes with 6-7 bedrooms: maximum of 4 vehicles.
- Homes with 8-9 bedrooms: maximum of 5 vehicles.

• Windsor at Westside does not offer additional parking spaces. Violators will be towed.

CLUBHOUSE
• All amenities are open to the guests.
• Gym is open from 9am – 8pm
• Pool from 9am – dusk
• Restaurant from 11am – 9pm.
• Please note that these hours are subject to change without prior notice. The clubhouse reserves the right to close for maintenance without prior warning.
• Coolers and outside food/alcohol are not permitted inside the clubhouse or within the pool area.
• Glass containers are prohibited in any pool area, clubhouse, and all Association common areas.

TRASH
• Valet trash service is offered daily. Every home must follow the proper trash pick-up procedures.
• At Windsor at Westside, each home is provided a valet trash bench/bin. DO NOT PLACE trash at the curb for collection, sidewalk, or grass in front of the house – only place trash in the provided trash bench or bin.
• Guests may place trash outside in the trash bench or bin between the hours of 7am-10am.
• Trash will be collected daily after 10:00 am, seven days a week including holidays.
• All trash and garbage must be placed inside 13-gallon or smaller trash bags. Do not put liquids in the trash bags or inside the trash bench or bin.

GENERAL RULES
• Windsor at Westside permits the Osceola Sheriff’s Department to exercise traffic control jurisdiction over the private roads within the community. Speed Limit within the community is 15 mph.
• Community quiet hours are between 10pm and 7am as per county ordinance.
• Windsor at Westside follows the Osceola County noise ordinance. Loud music, excessive noise, or party environments that disturb other Guests should be reported to the Osceola County Sheriff’s Department by calling 407-348-1100 and then reported to the LCAM.
• The use of fireworks within the Community is strictly prohibited at Windsor at Westside. “Fireworks” includes, but is not limited to, Bottle Rockets, Roman Candles, Firecrackers, Sparklers, and Poppers. The use of paper lanterns is also prohibited at Windsor at Westside.
• Outdoor grills may not be used or stored on the front or side of any home. All outdoor cooking should be conducted in the rear yard only.
• Smoking marijuana or other illegal substances is not permitted at any time within the Community.
• Each home is designed to sleep a certain number of people due to fire code. This typically means two people per bedroom, including children. Every properly licensed home has a certificate showing the total occupancy permitted by law. Overcrowding of homes is prohibited and violators will be evicted.
• Deliveries are not accepted at the clubhouse for guests or owners. All delivery companies can access the community and deliver directly to the property, except USPS, which does not service the community. Please ensure deliveries are scheduled during your stay. The community and management are not responsible for lost or damaged packages.

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À propos du quartier

Kissimmee

L'hébergement cette maison de vacances vous attend pour un séjour exceptionnel à Kissimmee, plus précisément près de parcs de loisirs, près d'un parc aquatique. Les célèbres Vieille ville et Disney Springs® valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Complexe de loisirs Walt Disney World® Resort et Parc à thème Disney's Animal Kingdom®. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Disney's Hollywood Studios®. Découvrez également l'illustre ESPN Wide World of Sports Complex.
Carte
Kissimmee, FL

À proximité

  • Parc régional du nord-est - 3 min en voiture - 3.4 km
  • Lac Davenport - 4 min en voiture - 3.7 km
  • beach near Bahama Bay - 4 min en voiture - 3.7 km
  • Four Corners FC - 5 min en voiture - 5.7 km
  • Highland Reserve Golf Club - 7 min en voiture - 7.1 km

Transport

  • Gare de Kissimmee - 34 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 32 min en voiture

Restaurants

  • ‪McDonald's - ‬6 min en voiture
  • ‪7-Eleven - ‬19 min à pied
  • ‪Twistee Treat Berry Town - ‬6 min en voiture
  • ‪Dutch Bros Coffee - ‬6 min en voiture
  • ‪Starbucks - ‬6 min en voiture

Avis

9,0

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 20 avis sur 33.
Note de 8 – Bien, d’après 10 avis sur 33.
Note de 6 – Acceptable, d’après 2 avis sur 33.
Note de 4 – Médiocre, d’après 1 avis sur 33.
Note de 2 – Terrible, d’après 0 avis sur 33.

9,2/10

Propreté

10/10

Arrivée

9,0/10

Communication

9,6/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Shiesha G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Prompt response to any issues
Séjour de 7 nuits en novembre 2025
VrboOwner a répondu le 15 avr. 2026
Thank you so much for your review. We are very happy to hear that you appreciated our prompt response whenever any issue came up during your stay. It was truly a pleasure hosting you, and we would love to welcome you back anytime.
Avis vérifié

10/10 – Excellent

Heather P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay!

The property was as described, clean, plenty of space, stocked kitchen with all the utensils needed, pool was wonderful, close to grocery store, shopping, Universal and Disney. Would highly recommend!
Séjour de 7 nuits en mars 2025
VrboOwner a répondu le 9 avr. 2025
Thank you so much for your wonderful review! We're delighted to hear you had a great stay and that the home met all your expectations. It means a lot to us that you'd recommend it, and we’d love the opportunity to host you again in the future! Warm regards, Innovare Homes
Avis vérifié

10/10 – Excellent

Monique E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Vacation Home

Took my family to Universal and this home had everything we were looking for. Convenient to Disney and Universal. Local stores nearby. Home was clean. Neighborhood quiet. Would stay in again.
Séjour de 3 nuits en juillet 2025
VrboOwner a répondu le 21 juill. 2025
We’re delighted to hear that our home was the perfect fit for your family’s vacation, Monique! It’s great to know you enjoyed the convenient location, cleanliness, and peaceful neighborhood. Thank you so much for your wonderful review, and we look forward to hosting you again in the future! Warm regards, Innovare Homes
Avis vérifié

10/10 – Excellent

Briana R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

Property was accurately depicted with photos and was a great location to drive to the Disney parks. We had a great time!
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 30 juin 2023
Thank you for your positive feedback! I'm glad to hear that the property accurately matched the photos and that the location was convenient for driving to the Disney parks. It's wonderful to know that you had a great time during your stay. If you have any future travel plans to the area, I would be delighted to host you again. Please don't hesitate to reach out whenever you're ready to return!
Avis vérifié

10/10 – Excellent

Stacey G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location

Check in was easy and communication was prompt when we needed something.
Séjour de 7 nuits en octobre 2021
VrboOwner a répondu le 16 août 2024
Thank you for your review! We're happy to hear that you found the location great and that the check-in process was easy. It's also wonderful to know that our communication was prompt when you needed assistance. We hope to welcome you back soon!
Avis vérifié

8/10 – Bien

Michael M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Place

The house was great for celebrating my birthday with my family. The children especially loved the heated pool and the game room.
Séjour de 3 nuits en janvier 2023
VrboOwner a répondu le 14 févr. 2023
Hi Michael, glad you liked and enjoyed your time with us, hope you can come back in the future.
Avis vérifié

10/10 – Excellent

Lori P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Location and Great Accommodations

Perfect location for those in our family that attended the Disney parks. The house was everything we expected - clean, nicely decorated and the kitchen was well stocked with smaller appliances and plenty of dishes to handle our group of 10. Very impressed with everything and really enjoyed our 2-week stay.
Séjour de 14 nuits en février 2022
VrboOwner a répondu le 16 août 2024
Thank you for your wonderful feedback! I'm delighted to hear that the location and accommodations met your expectations and that you enjoyed your 2-week stay. We look forward to hosting you again in the future!
Avis vérifié

10/10 – Excellent

David M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great House; Great Location

We stayed here with team member families for a cheer competition at ESPN Wide World of Sports complex. The commute was easy to all of the parks and home was nicely appointed and very clean. We will definitely stay again.
Séjour de 4 nuits en mai 2023
VrboOwner a répondu le 15 mai 2023
We appreciate your positive feedback and would be delighted to welcome you back for any future stays. Please do not hesitate to reach out to us directly if there is anything we can do to make your next stay even better. Thank you for choosing our property and we hope to see you soon!
Avis vérifié

10/10 – Excellent

Barb M.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

House was perfect for our family. Many hours spent in the pool and playing ping pong. Plenty of room

We will certainly return
Séjour de 15 nuits en août 2021
VrboOwner a répondu le 6 sept. 2021
So glad you and your family enjoyed your stay! Hope to have you again as guests in the future!
Avis vérifié

10/10 – Excellent

Elisa V.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful

The house was beautiful large for a big family like outs
Séjour de 3 nuits en juillet 2021
VrboOwner a répondu le 24 mai 2022
Glad you liked, hope to have you back in the future!
Avis vérifié

10/10 – Excellent

Betty g.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great family house

3 generations from 24 to 80, celebrating 60th anniversary. Suggestion: more towel racks & portable line in laundry room for drying bathing suits
Séjour de 4 nuits en septembre 2022
VrboOwner a répondu le 7 nov. 2022
Thanks Betty! We´re so happy to be part of this celebration! Hope to the opportunity to celebrate with your family again! Suggestions noted, thanks!
Avis vérifié

10/10 – Excellent

Cindi H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Long Disney Weekend Getaway

My family really enjoyed our stay. The accommodations were great. The house was spacious and CLEAN. Our group of 12 included a range of adults and kids from ages 60+ to 5. The pool, game room, and additional family area upstairs allowed for plenty of space for everyone to hang out and be comfortable. The neighborhood amenities were also really nice and the location was great—about 40 minutes from the airport and about 25 minutes to Disney.
Séjour de 3 nuits en février 2023
VrboOwner a répondu le 16 mars 2023
Glad you liked Cindi, it was a pleasure to host you.
Avis vérifié

10/10 – Excellent

deborah l.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Home

Our family of 11 spent 5 days at this property. It was very spacious and many great amenities (pool, game room, community pool and lazy river). When traveling with 4 kids (12,9,6,4 - all boys🙄). They had something to do all the time!.
Séjour de 4 nuits en juin 2022
VrboOwner a répondu le 26 juill. 2024
Dear Deborah, Thank you for your wonderful review! We're delighted to hear that your family of 11 enjoyed the spacious property and the great amenities, including the pool, game room, community pool, and lazy river. It's fantastic to know that the kids had plenty to keep them entertained throughout your stay. We hope to welcome you back for another enjoyable visit soon! Kind regards, Innovare Team
Avis vérifié

10/10 – Excellent

Kevin E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Felt like home

House was beautiful and exactly how it was listed. Pool was warm when we arrived! exactly how we had requested. Very clean! Game room was a hit with the entire family.
Séjour de 2 nuits en janvier 2023
VrboOwner a répondu le 14 févr. 2023
So glad you liked Kevin, it was our pleasure to host you!
Avis vérifié

8/10 – Bien

Dante C.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Overall good stay, however no hot water for the shower’s ,no response to email from my wife ,

Good
Séjour de 5 nuits en avril 2023
VrboOwner a répondu le 15 mai 2023
Thank you for taking the time to share your feedback with us. We're pleased to hear that your stay was overall enjoyable, but we are sorry to hear that you experienced an issue with the hot water and that your wife's email went unanswered. We apologize for any inconvenience caused by the lack of hot water. We understand how important it is to have hot water for a comfortable and enjoyable stay, and we regret that we fell short in this aspect. We would have loved the opportunity to resolve this for you during your stay if we had been made aware of the issue. I've checkd with customer care and they never got the email. Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Please don't hesitate to reach out to us directly if there is anything else we can do to make your next stay even better.
Avis vérifié

8/10 – Bien

Monica S.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Family spring break trip

Overall a good experience. Lots of room for the family to have their own sleeping and bathroom spaces in the house. Access to the clubhouse and small waterpark was nice. During the time we were there it was quite crowded and required reservations to have a shaded cabana area to use. One issue with the house pool being green and not filled up but management responded to have it corrected.
Séjour de 7 nuits en avril 2023
VrboOwner a répondu le 15 juill. 2024
Hello Monica, Thank you for your review and for staying with us! We're glad you had a good experience and enjoyed the spacious accommodations and amenities. Apologies for the pool issue, but we're happy it was resolved promptly. We hope to welcome you and your family back soon! Warm regards, Innovare Team
Avis vérifié

10/10 – Excellent

Brenda A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Overwhelmed

I was so excited to see that the property looked exactly like the advertisement. It was very cozy. The set up was awesome. My husband and I stayed downstairs and everyone else was upstairs. It was a very pleasant place to spend time with your family. I would definitely make reservations with this agency again. We loved it.
Séjour de 3 nuits en mai 2022
VrboOwner a répondu le 19 juill. 2024
Dear Brenda, Thank you so much for your enthusiastic review! I'm thrilled to hear that the property met your expectations and that you found it cozy and well set up. It's wonderful to know you and your husband enjoyed the downstairs space while the rest of the family stayed upstairs. We’re delighted that you had a pleasant time with your family and look forward to welcoming you back for another stay. Best regards, Innovare Team
Avis vérifié

10/10 – Excellent

Stephanie C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay for a group!

We LOVED this property! It was a great mix of hotel amenities with the comfort of home. The house was very spacious and clean. Amenities not listed included a pack and play, high chair, pool floats, and safety gate around the pool. These are all convenient for stays with toddlers! The back overlooks some type of horse farm property which was fun for the kids to look at and added some privacy. The clubhouse was in walking distance and includes a free arcade room, arts and crafts, and the splash park and lazy river. We would absolutely stay in this property again!
Séjour de 4 nuits en juin 2022
VrboOwner a répondu le 1 août 2024
Dear Stephanie, Thank you for your wonderful review! We're delighted to hear that you loved the property and found it spacious, clean, and well-equipped for your group, especially with toddlers. It's great to know that the added amenities and the view of the horse farm property enhanced your stay. We're also pleased that you enjoyed the clubhouse and its facilities. We would be thrilled to welcome you back for another stay in the future! Kind regards, Innovare Team
Avis vérifié

8/10 – Bien

Saprina H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Worked well bring wash clothes

Overall my family and I enjoyed our stay. The property was clean and the decor is beautiful. Please be mindful that this home does not provide wash clothes for bathing. The pool heat did not work and we had to receive a refund. The owner was kind and very responsive. We would rent again.
Séjour de 7 nuits en juin 2021
VrboOwner a répondu le 15 août 2024
Thank you for your feedback! I'm glad to hear that you and your family enjoyed your stay and found the property clean and beautifully decorated. I appreciate you mentioning the need to bring washcloths and the issue with the pool heat. I’m sorry for the inconvenience and am glad we could address the refund. Your kind words about the responsiveness are much appreciated. We would be happy to host you again!
Avis vérifié

10/10 – Excellent

Melanie C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely New Nice stop the fabreeze

Was New Nice Everything As Described. Please stop using the fabreeze.... that smell is awful and it was everywhere. I would have wanted to wash everything just to get that smell off, but it was on the furniture and drapes. Please find a true cleaning product like lysol or vinegar or bleach, not fabreeze which causes migraines, which it did for me and I had to sleep with the window open just to ease my pain.
Séjour de 3 nuits en février 2023
VrboOwner a répondu le 17 févr. 2023
Melanie, thanks for your comments, I'll pass on your suggestion for our cleaning and customer care teams. Hope to have you back soon
Avis vérifié

6/10 – Acceptable

Curt I.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Nice but room for improvements

The house was very spacious for our group of 10 adults. The linens/pillow area was still damp on one of the beds our first night, I assume from the cleaning service not drying sheets completely. This was the first house I have rented with empty salt/pepper containers so we replenished those so hopefully the next guest has salt/pepper, along with a big stack of coffee filters. The fridge stopped working on day 2 but maintenance came out on the same day and got it working. Good proximity to Parks but traffic on 192 can be a pain during busy times. Not good cell coverage (multiple providers) inside the house, but wifi worked well.
Séjour de 3 nuits en janvier 2023
VrboOwner a répondu le 31 janv. 2023
Hi Curt, happy you had a good time, I am sorry for the issues but glad our crew was able to help you. Unfortunately there're are situations like traffic and cell phone coverage out of our control, don't think it's fair to low our grade because of them. We prefer not to have any kind of food for safety measures. Hope we have a new opportunity to host you in the future.
Avis vérifié

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, arrivée, communication et emplacement.

A few issues

Although this house is very nice there are a few issues. We were only given one towel per guest. Would have been nice to have at least two. There are carpet staples sticking up out of the carpet going into the downstairs bedroom and my husband and I both hurt our feet on them. There is not even one dish towel in the house . We had to wash dishes with a paper towel.
Séjour de 4 nuits en mai 2023
VrboOwner a répondu le 2 juin 2023
Thank you for your feedback. We apologize for the issues you encountered during your stay. We strive to provide a comfortable and well-equipped home for our guests, and we apologize for falling short in this regard. Additionally, we apologize for the carpet staple issue and will have our maintenance team address it promptly. We appreciate your understanding and hope that despite these inconveniences, you were able to enjoy your time in the house.
Avis vérifié

8/10 – Bien

Dustin M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

February Trip 2023

We had a great time with our stay at this house. Overall a very nice place with access to the resort is a bonus on warm days. The game room is nice but does get really hot in the afternoon. Location is good with traffic not too bad getting back to the house. The only issue we had was the pool heat was not turned on the morning of our arrival as indicating it would be. It was turned on the next morning though and we did get reimbursed for the one day but it takes a full day to warm up so you really lose 2 days of pool time waiting to heat up. Pool temp of 85 degrees is something that should be in the description so you know up front what to expect. The management was quick to respond when we contacted them. Overall, we were very happy with our stay and would stay at this house again.
Séjour de 7 nuits en février 2023
VrboOwner a répondu le 5 mai 2023
Thank you for your feedback! I'm glad to hear that you enjoyed your stay at the house and had a great time. I'm sorry to hear that there was an issue with the pool heat not being turned on as expected,. It's also helpful to note that including the pool temperature in the listing description would be a good idea for future guests. Thank you again for your review and we hope to host you again in the future!
Avis vérifié

8/10 – Bien

Trenchia M.

Points forts : Arrivée, communication et emplacement.

Family Getaway

The home was very lovely and offered enough space for a family of 14. The issues we ran into were minor. I rated the cleanliness as a 3 due to the mats on the kitchen floor being very sticky, and the dishwasher/garbage disposal had a very foul smell. I rated the description of the property as inaccurate due to the pool being very small and did not allow space for the adults to enjoy the pool while our 6 little ones swam, the pool was also shallow enough that my 6 year old niece was able to almost walk the pool from end to end and the basketball game in the garage/game room was broken. There was also an issue with an animal getting into the closed trash bin on the front porch each night of our stay. Outside of those small issues the home is lovely and we would definitely reccommend. The neighborhood is quiet and we really enjoyed our stay!!
Séjour de 3 nuits en septembre 2021
VrboOwner a répondu le 20 août 2024
Thank you for your thoughtful review. We're glad to hear that the home provided enough space for your family and that you enjoyed your stay overall. We appreciate your honesty regarding the areas that didn't meet your expectations. We apologize for the issues with the kitchen mats, the dishwasher/garbage disposal odor, and the size of the pool. We’ll also look into the basketball game in the garage and address the trash bin situation. Your feedback helps us improve, and we’re grateful for your recommendation. We're pleased that you found the neighborhood quiet and the home lovely. We hope to have the opportunity to host you again in the future!
Avis vérifié

10/10 – Excellent

Dawn H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location - close to Disney and Universal

We came for a cheer event and extended our stay for some vacay. The house was well decorated and spacious. The location was fantastic for our events and close enough to many attractions without being too close. We only encountered minor issues. Since the home is company owned, needs are met during weekday business hours. That posed a problem for us due to our itinerary. We needed a few things tended to such as fire alarm batteries, slow drain in shower, etc. Once reported, a repairman was dispatched immediately and he was fantastic! We did have an issue with the pool because a third party maintains it and they threw chemicals in on our main pool day putting it out of commission for several hours. The house managers were very empathetic and planned to connect with the company they hired. Overall, I would stay here again in a heartbeat. The location is on a cul-de-sac and while the neighborhood is busy on weekends it’s very tranquil on the weekdays and the house is decorated in a relaxing manner.
Séjour de 7 nuits en avril 2023
VrboOwner a répondu le 18 mai 2023
Thank you for your detailed and positive review! We're glad to hear that you enjoyed your stay and found the house well decorated and spacious. It's great to know that the location was convenient for your cheer event and other attractions. We apologize for the minor issues you encountered and any inconvenience caused by the timing of the company's availability. However, we're pleased to hear that the repairman promptly addressed the reported issues and provided excellent service. We understand the frustration regarding the pool incident and appreciate your understanding as we work with the third-party maintenance company to ensure such situations are avoided in the future. We're delighted that you would choose to stay with us again and appreciate your compliments about the tranquil location and relaxing atmosphere of the house. We look forward to hosting you again in the future!
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