Overall, pleasant experience! The lake and mountain view was spectacular. Almost everything was in working order. The heating equipment wasn't working though (or we didn't know how to operate it), but that's not the issue, the thing we didn't appreciate the most, was the lacking hospitality from the contact person. I sent a photograph of an unwashed coffee maker (with grounds still in it) and inquired about the heating fireplace functionality and also asked about availability of streaming apps (the cable service had a message requiring their internet service to give access to the apps such as Netflix), for all my yapping, all I got was (and I quote) "Hello #name# We can have maintenance there till Tuesday". My message was sent Saturday, mind you, which was our second night, and Wednesday was our last night. So the heating would have been fixed for two nights out of six! I do realize stuff breaks, sometimes at the last minute even. I also realize hosts don't have to be "Walt Disney" friendly, but when you work in the hospitality business and you care to stay and make profit in it, I'd say some form of hospitality is a must. Needless to say, my three other texts didn't receive any acknowledgement. With all that been said, I hope no serious harm or terrible circumstances prevented the contact person from communicating with us, but if all is well with them, I think they need to reconsider the profession or their style.Anyway, all in all, I liked the place and the view but will avoid in the future due to the lacking communication.