10 Water Oak: Private Sea Pines Oasis with a screened pool!

Thank you for your wonderful review and for choosing to stay with us a second time! We're so glad you continue to enjoy the home's spacious layout, convenient location, and complimentary bicycles. We especially appreciate your kind words about our team and are happy you found everything clean and comfortable. We also appreciate your feedback regarding the laundry room flooring, primary bathroom, and pool area. We'll share these comments with the homeowner for consideration as future updates and improvements are planned. Thank you for recommending the property and for continuing to choose Island Rentals of Hilton Head. We look forward to welcoming you back for another wonderful stay!

Thanks for your review and for choosing Island Rentals of Hilton Head. Glad the pool area was great and that the interior and bedrooms were comfortable — and thanks for noting the location. Sorry the pool wasn’t usable prior to Wednesday. We appreciate the note about the cement decking and runoff; we’ll pass that to property management so they can schedule pressure washing and address the issue. If there’s anything that would have made your stay a five-star experience, please let us know via Vrbo messaging. We hope to host you again.

Thanks for your review! Glad you had a great time and that the house was clean and just as expected. We appreciate the recommendation and look forward to hosting you again.

Thanks for your review! Glad your family had a great time and enjoyed the pool. We appreciate the recommendation and hope to welcome you back soon!

Thank you for the 4‑star rating and for sharing your feedback. I’m glad the house was spacious and the beds and linens met your needs. I apologize the grounds, family room windows, and pool area were not up to standard—especially the debris on the pool deck and in the pool. I’ve passed your comments to our housekeeping and maintenance teams so they can address these issues and prevent them going forward. If there was anything that could have made your stay a 5‑star experience, please let us know via your Vrbo message so we can follow up. We hope to welcome you back to Hilton Head.

Thanks for your review! We're glad you enjoyed the location and the pool. We look forward to having you back—hopefully with your golf clubs next time!

Thank you for your feedback, and I’m sorry to hear that your initial impression of the property did not meet expectations. We appreciate you bringing these concerns to our attention. During your stay, the pool deck was power washed within the first few days of your arrival, and we also contacted our vendor to have the pool re-cleaned. In addition, our maintenance team was sent to address and clean the HVAC vents. We strive to ensure every guest has a comfortable and enjoyable stay, and your comments help us improve. We hope you’ll consider staying with us again so we can provide you with a much better experience.

Thank you for the 5-star review! Glad the home and pool were clean and that the pool-heating option kept the kids comfortable despite the cool outdoor temps. We appreciated the recommendation and enjoyed hosting you — hope to welcome you back to Hilton Head.

Thank you for the review, Robert! We hope you'll come back and rent with us again!

Thanks for your review, John! We look forward to hosting you again.

Thanks for your review, Viktor! We're glad you enjoyed the comfortable home, pool, and outdoor screened area. It's great to hear the foosball table and kitchen added to your fun. We appreciate your feedback about the location and hope to see you again soon!

Thank you for the review! So happy you enjoyed your time. We hope you'll come back and rent with us again!

Thank you for the review! So happy you enjoyed your time. We hope you'll come back and rent with us again!

Thank you for your review! The frogs can be rather loud and chatty. So glad that you enjoyed the property. We hope you will book through us, again!

Patrick, there was no black mold found anywhere on premises. We have had the entire property thoroughly power washed, and had the pool area trim replaced and screening secured. Due to the heavy rains, this work could not be done until after your departure.

Thanks for your review, Sarah! The house is so wonderful for families. Glad to hear you also enjoyed the bikes! We hope you come back and stay again!

Thank you for your review! We hope you'll come back and stay with us again!

Thank you for your review, Per your comments the cleaning crew was sent back out immediately after your late night emergency call regarding cleaning issues upon your arrival. We specifically asked you what the issues were prior to sending the cleaning company out and provided that list to the cleaning company. When you called back the following day saying items were missed we called the cleaning company back. Also during that call it was noted the pool was cleaned Saturday, and the pool deck was power washed Friday. Pool cleanings are scheduled Tuesday and Saturday. Unfortunately there was heavy rains on Saturday prior to your arrival. The pool company was contacted and we can confirm they came out on Tuesday to do their regular maintenance. After a phone call to our office the Monday during your stay, pest control was called to come and check the house, and a substantial refund was issued. With additional phone calls made to our office throughout your stay it was made apparent that you were not looking for a reasonable resolution to the issues originally stated.

Thank you for your feedback. We are currently reviewing your list and working to resolve the issues.