2/10 (非常に不満)
Jarred C.
2024年5月2日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Avoid at all costs. Even if it was free, you don't want to stay here. vrbo should delist this home.
The worst experience you could imagine. Should be shut down by health department. The home was not serviced before I checked in. Arrived tired around midnight after day at parks. To discover: the previous guest's sheets still on beds. Urine on master bathroom toilet seat. Feces streaks in bowl. No toilet paper in master bathroom, one half a foot left on a roll. How to sleep on dirty beds? No clean blanket for beds, no clean sheets. Had to try and wrap the king mattress with two queen sheets and a flat sheet I found. Ruined my stay and beyond embarrassing with my guests. Not sure where to begin with the following list of problems but in no particular order: Moldy AC vent over stairs. Two spiders in bathroom, one in shower one in the bathroom. Bug on upstairs bathroom ceiling. Dead bugs on downstairs living rom floor. Broken TV in Star Wars room. Water damage on ceiling on patio over the couch. Dirty towels left in dryer and on laundry room floor. Black mold on bathroom ceiling. Button to operate spa didn’t work. Dead snake found in pool. Paid extra for pool heat. Pool leaks and the water level was down a whole foot by day 2. The stars war beds aren't bluetooth, they don't even turn on, kids were disappointed. Closet door was completely off the track in downstairs bedroom. Wifi instructions made no sense where to find a working wifi code. Game room unusable, horrible mold smell. List goes on but out of room to write. Owner refused to refund even half what was paid. Avoid this!
Jarred C.
2024 年 4 月に 2 泊滞在