4/10 (不満)
Pamela S.
2021年9月22日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
No communication
Our overall vacation was okay. We had issues with the house on day one. The breaker flipped. Front door would not lock. Long black hairs on the mattress covers. We could not use ice machine, but was informed that there were ice trays, that were not there. Our skillet to cook out of, handle was off and laying in the skillet. Our grill outside was needless to say pitiful. Last but not least, we had no tv in the family room. No matter what channel or device it stated we needed a 5 digit code ???? We called emailed ect with no response. That was very aggravating especially with my 5 yo granddaughter and my mother! 2 weeks after vacation and still have no communication from surforsound ?
Pamela S.
2021 年 9 月に 7 泊滞在