Beverly Hills City Lights View Mansion

Thank you, Bob, for your kind words! We’re so glad to hear the property met your expectations and that the location worked perfectly for your visit to Los Angeles. We’d be happy to welcome you back anytime!

Glad you enjoyed at our property and we wish you come back

It was great pleasure hosting you and we hope you visit again.

Laura was an amazing guest. Communication was as smooth as can be, the place was left in great condition, and the house rules were respected. I hope to host her again in the future!

It was great pleasure hosting you and we hope you visit again

Had these concerns been raised during your stay, we would have addressed them immediately, as we consistently do for any issue brought to our attention. We strive to resolve maintenance concerns right away to ensure a comfortable experience for all our guests. Regarding the light switches, the home does have multiple switches, but it's simply a matter of checking which ones operate each light — it’s straightforward and typically not an issue for most guests. The house is accurately represented in our listing, and we believe the true disappointment stemmed more from isolated maintenance issues rather than the home's overall quality. Communication is handled through the VRBO app for guest security and documentation purposes, which is standard practice for many hosts. We appreciate your notes and will continue to improve, but it's important to clarify that had we been made aware of these problems during your stay, they would have been promptly resolved.

Thank you for your feedback, and we’re glad you enjoyed aspects of the property, especially the layout and the view. We apologize for the inconvenience you faced regarding the hot tub and its heating process. We understand your concerns about the spa fee, and we want to clarify that we have been actively working with VRBO to make this charge more visible on their platform. We recognize how important transparency is and have made multiple attempts to update the listing to ensure that guests are fully informed about additional fees before booking. Unfortunately, the current system doesn’t always highlight these details as clearly as we would like. We truly appreciate your patience and understanding as we continue to work with VRBO on this matter, and we hope this experience does not deter you from considering us in the future. Your feedback is invaluable in helping us improve our services and guest experience. Thank you again for choosing our property, and we hope to have the opportunity to host you again.

The home does not have roaches nor did it ever have a roach problem. I lived in this home for 18 years and never had roaches. The guest smoked marijuana in the house and broke some items, we have very strict rules about smoking in the home. The WiFi was out for a few hours because of an outage in the area. The oven had no issue they had too many items plugged in and popped the fuse.