Location in Gatlinburg was just what I had expected - we have stayed several times at this location in different rooms. Now about room 410 - main bed was very firm (felt like sleeping on a piece of plywood), carpets looked clean (but after walking around barefoot for a while, bottoms of my feet were Black), refrigerator doors were totally on backwards (pain in the butt getting items in it), black stuff on vents, and couch is way past its serviceable life (needs replaced). All in all, thank goodness we only were there one night. This place needs a Total remodel amd Update.