3 bedroom apartment near MrC with patio area 5 minutes to Rodeo Drive, Wi-Fi, TV

Thank you for your feedback. I’m glad to hear you enjoyed the location, spacious layout, easy check-in process, and the convenience of the parking pass—those are all things we work hard to provide for our guests. That said, we take the concerns you raised very seriously. Cleanliness and maintenance are priorities for us, and what you described does not reflect the standard we aim to deliver. In fact we have some of the best cleaners in the business who perform and very high levels. However we have already addressed these issues with our cleaning and maintenance teams, including a more thorough inspection process between guests to ensure items like cobwebs, shower curtains, and overall presentation meet expectations. We are also reviewing and updating household items and furnishings where needed to improve comfort and ensure essentials are fully stocked. Regarding the smoke alarms, this is something we have already corrected and double-checked immediately, as guest safety is non-negotiable. Regarding the parking pass, it is valid at all times in designated areas. The issue occurred because the vehicle was parked on the street during restricted street-cleaning hours. This was not a limitation of the pass, but rather a result of not following posted parking regulations. I apologize if you felt your concerns were not responded to during your stay. We’ve hosted many satisfied guests and are committed to consistently delivering a much better experience.

Thank you for taking the time to share your feedback. We’re glad you enjoyed the neighborhood and found the condo cute and comfortable. We’re truly sorry, however, that certain details impacted your overall impression. Cleanliness is one of our highest priorities, and our professional cleaning team consistently does an excellent job preparing the home for guests. They take great pride in their work and have received outstanding feedback from countless visitors. That said, we never dismiss a guest’s comments — we’ve carefully reviewed your notes and have already taken steps to double-check the items you mentioned to ensure everything meets our usual high standards. Regarding the bathroom and finishing details, we appreciate you pointing those out. We’re in the process of adding additional hooks and shelving for convenience and will address the caulking to keep everything looking fresh and well maintained. We value your honesty and hope you’ll consider staying with us again so we can provide the five-star experience guests expect.