5つのオーシャンフロントマスタースイートがある豪華なオーシャンフロントヴィラ

We absolutely love having you back each time. Three stays and counting truly means the world to us! Thank you for such kind words about the property and our staff. It's always a pleasure hosting you and we cant wait to welcome you to your Costa Rican home away from home again soon.

Well… we were aiming for “excellent,” so this made our day 😄 Thank you for the wonderful review!

Thank you for the glowing review. We truly appreciate it. It was a pleasure hosting you and we're so glad you enjoyed the home, beachfront and location. Thank you for recognizing our team, they work hard to make each stay feel seamless and each guest feel well cared for. Your kind words are greatly appreciated. We would love to welcome you back to Casa de Las Tortugas anytime.

Christopher ~ thank goodness you for the honest review. We are happy to hear the house and staff lived up to your expectations. We are truly sorry for the water situation and appreciate your patience. This year has been an unusually tough year regarding the area rationing water. Costa Rica is growing and we are having some growing pains. You will be happy to know we are in the process as we speak in adding another large water reserve tank to the house so our guests are not so inconvenienced by the rationing. Thank you for taking the time to share your experience. We hope to be able to host you again. ~ Chris

Thank you so much for your kind words. We're thrilled everything from the home, to our team, made your stay so special. It was a pleasure hosing you and we can't wait to welcome you back. Pura Vida!

Thank you for such a beautiful, detailed review. We're truly delighted to hear you enjoyed our property and our staff. We always strive to create an exceptional guest experiences like yours. We would love to welcome you back again for another first-class stay by the ocean.

We are sorry to hear parts of your stay didn't meet expectations. The AC unit you mentioned had a known issue from a prior stay we thought was fixed and has since been Fully Replaced. The AC light can also be adjusted or turned off using the remote provided by your bedside. Regarding the bees, this was not reported during your stay. Only after and I was told it was on your last day. We have staff there 6 out of 7 days and our concierge 7/7 days. We make ourselves available to all guests and encourage immediate communications so any issues can be resolved promptly. It's also important to note the home was left with damage and significantly more cleaning due then a standard checkout which impacted our turnover timeline for incoming guests. Because of this experience we have clarified our policies on our contract and welcome letter to better outline expectations for the care of our home and checking out procedures so incoming guests vacations are not effected. We remain committed to providing a clean, well maintained home and a great experience for future guests.

Kerri thank you for taking the time to review us and thank you for coming back to stay with us a second time! It speaks volumes that you booked for next year as well. Our staff loves having you and welcome you back with open arms next year.

Thank you so much for your wonderful words. We’re delighted you enjoyed both the home and its location, and we’ll be sure to share your kind compliments with our staff. It would be our pleasure to welcome you back to stay!

Evan~ We’re so glad you had a great experience! Thank you for taking the time to leave such a positive review — it truly makes our day. Hope to see you again soon!

Thank you so much for the kind words. Im thrilled you enjoyed the home, the layout, and the location. I’ll share your compliments with the staff, they’ll appreciate it. We’d love to host you again and appreciate that you took the time to write the review. Thank you!

Thank you Robert for taking the time to review. We are happy to hear you enjoyed the house. We look forward to having you back. Chris

Thank you for taking the time to share your feedback. Were very please to hear you enjoyed the location, our homes layout and service provided by our staff. We are sorry you experienced issues with the air conditioning. It's unfortunate you feel because of these two issues that the house is not worth the value. Our home is equip with 9 AC units that are professionally maintained and run continuously in a tropical, high humidity, salt-air-rich environment. While we take extensive measures to keep all systems in excellent working order, occasional issues can occur given the level of year round demand. Our AC units never shut off as they would in Canada or northern states. When an AC unit has issues our standard practice is to respond immediately and in your case a technician was dispatched the same day to resolve the issues. With this being said, I would like to recognize our management team for their prompt response in addressing and rectifying the issue. We appreciate your comments and the opportunity to address them. We take all feedback seriously and remain committed to maintaining a high standard of comfort for all guests.

Millie, We are so happy to hear you had a fantastic stay at Casa de Las Tortugas! Your kind words about the staff means a lot to us. I have passed your kind words along to them. We hope to see you again soon and so do our monkeys!

David, This may be a little late.... but thank you! We appreciate your 5 star review and the detailed review on the house and staff. We couldn't agree more with every word you said. Our doors are always open to you!

Donald, I'm sorry to hear the concierge did not meet your expectations with communications. I'm assuming this was before your stay. I would of loved to know this when it happened so I could of corrected it immediately. I will PM you to find out details so that I can look more into why and how we can improve. Thank you for staying with us. We would love to have you back! Chris

Julie thank you so much for your the kind and informative review. I’m so happy to hear your boys had a memorable Senior Spring Break and the house worked out great for you. Thank you for sharing. We hope to have you back in the near future. Chris

Thank you Ted for taking the time to review. We are happy to hear you enjoyed our location, staff and home. We hope to have you back!

Wow thank you Tomasz! Incredible description of who we are! We look forward to having to back!

Sarah, thank you for the positive review. We take great pride in the fact that our home is a unique floor plan that no one can offer. I'm sorry that we do not have a blue print to share of the floor plan. However, I will take the time by phone or email as I did with you to go through each room to describe the unique features and where the location of each room is so you can choose your room accommodations well before arrival. We are delighted to be able to open our home to wedding parties and I believe that we offer a setting that no one else can compare to, I'm glad you agree. I'm sorry if you thought our venue fee covers the wedding and any other event for your guests during the week. I will do better at informing guests that the venue fee only covers the reception and any other events at the house will be extra. We wish you a wonderful life together and hope to have you back to celebrate it. Chris

Thank you Jennifer for your review. We love to hear our guests experience while staying with us. We hope to have you again! Chris

Brad, Thank you so much for taking the time out to review. I'm so happy to hear you enjoyed your stay and the house worked out great for you. Thanks for the review and I hope to have you back again soon. ~ Chris

Danny, thank you so much for the 5-star review! We take great pride in our property and greatly appreciate your positive review. You’re absolutely right, Pictures can be deceiving and we are glad ours were not. Hosting you and your family was an absolute pleasure and we look forward to having you stay with us again!