Unit is in desperate need of an upgrade. Paint is old and chipped. Windows were very dirty which ruined the "Mountain Views". Living Room furniture was old and needed to be replaced. There is an old corded telephone on wall with a light blinking continuously. Some kitchen cupboard drawers were falling off track. Dishwasher had and odor and needed a cleaning. Fridge door trays were very dirty. Most surprising item was that we sent Justin, with the management company, a video of the kitchen sink faucet that was loose and needed two hands to operate, we never heard back from him, not even when we let him know when we were checking out. We like to think we are easy going people and would just live any one of these issues, but there were just too many to ignore.Having said all this, the area was beautiful. We saw a mother bear with her three cubs just down the street from the condo. The mountains were of course breathtaking. The rivers, and waterfalls made great day trips.Bottom line, we will definitely be back to the Smoky Mountains, just not back to Deer Ridge Mountain Resort