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Hello Angela! We're so happy to hear your recent stay with us was a great fit. Thank you for being respectful guests - come back anytime!

Aloha Erin, thank you for sharing your feedback. We’ve passed your comments about the mattresses along to our operations team and will be addressing this promptly. We truly appreciate your input and hope to have the opportunity to host you again in the future for a more comfortable stay.

Thank you Kelly, we hope to see you again soon!

It's always a pleasure for us to meet our vacationing guests - especially when they are gathering for a family reunion - and this time was no exception! We're pleased this accommodation served so well for all the guests that arrived from around the U.S. and abroad, for their special occasion. We certainly appreciate their kind words!

Awesome! We look forward to hearing from you in the future!

Hello Becky, Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay! We look forward to hosting you again, Beachview Realty

Hello There! Thank you for taking the time to provide feedback on your recent stay at our vacation rental. We're pleased to hear that you appreciated the good location and found our management team attentive to your needs. Ensuring our guests have a positive experience is our top priority. We understand that the noise from staying in close proximity to neighbors is not ideal. Peaceful surroundings are an essential part of a relaxing getaway and we strive to help make our guests as comfortable as possible. If you decide to stay with us again, please feel free to reach out to us directly, and we will do our best to accommodate your preferences and provide a quieter experience. Thank you once again for choosing our vacation rental, and we hope to have the opportunity to host you in the future!

Glad to hear you had a great time! Thank you for sharing your insights with the VRBO community. We hope to host you again soon! -Beachview Realty

Hi Lisa, we're so glad you found the home to be accommodating and central! Thank you for the feedback regarding the unit's interior. We hold our homes to a high standard of functionality, so take your words very seriously. It was a pleasure hosting you and we hope to see you again on your next trip to Newport! Our best, Beachview Realty

Thank you very much for the review. We would like to respond to the above review for any people considering booking this property, or others managed by our company. -Parking: Yes, the Newport Peninsula can be very difficult at times to find street parking. It is highly recommended to take this amenity into consideration prior to making a booking in this area. Our customer service staff is well versed in all aspects of each rental we manage, so feel free to contact us 7 days a week with any questions prior to arrival. This particular property has an uncovered carport that accommodates 2 vehicles comfortably. -Quality of the unit: "Frat house" is a bit of a stretch, however, quality is subjective. We believe the 24+ photos we feature on each unit we manage accurately depicts what you will walk into. Each property is different, so reviewing photos and descriptions prior to booking is important. As for the missing wine opener, this is something that if reported to our office, we will have one delivered usually within an hour, during normal business hours. Guests are emailed several times a list of all items to expect inside the unit. In the rare instance one of these items has "walked off," our company is equipped to quickly remedy the situation. We do our best to be proactive in preventing guests from having to discover missing items, but in the rare instances where this occurs, we just require a phone call. As for the cooking spices and shampoo, this is currently not something our company offers universally, but is on the table for implementation sometime soon. If and when it is implemented, these items will be included in the above mentioned lists that are sent to each guest prior to arrival, so they can plan accordingly. Flies: This is a seasonal problem universal to the whole Peninsula. Our current process is to spray commercial grade insecticide into our cans once a week, as well as maintaining the cleanliness of the cans themselves, and the areas they are stored. We are working hard towards an effective remedy. Check-in/out time: Check-in/out times can be flexible (but not guaranteed), when arranged in advance. Our company has a minimum of 3 possible departments that need to "touch" the unit prior to check-in. Housekeepers, Property Managers, and Maintenance. Just because a housekeeper leaves a unit, does not mean the unit is ready. If you require checking in early, please let us know in advance. Thank you again for the review, and your business

Hi Lucy, Thank you for sharing your insights regarding this home and our policies. For pets, we do require a security deposit that is then fully refunded to you post check-out, as long as no pet-related damages took place. As for the quality of this home, we have informed our maintenance team of the loose tile and leaking faucet, which they will address ASAP. We appreciate your note regarding the outdated photos and will look into updating those this Winter, as we do not wish to mislead our guests. If ever you're looking to stay in Newport again, please give us a call and we will happily point you to homes that better suit your tastes and expectations. Our best, Beachview Realty

Thank you for your comments, Emily. Wonderful to hear you enjoyed the amazing location and that you could see the beach from your patio! We apologize for the issue with the smoke detector and are glad our team was able to provide guidance and follow up with a replacement detector. We're sorry that you spotted a few pests during your stay. Thank you for bringing this to our attention, and please know the home has since been treated. We appreciate your feedback regarding the home's condition and maintenance items, which we will share with our quality assurance team for review. We’re pleased to know you would consider staying with Beachview Rentals again and look forward to seeing you and your family on your next Newport Beach vacation. Kind regards, BVR

Thank you for taking the time to share, Deborah! We're so glad you took advantage of Newport's hot spots and that you enjoyed your stay in this prime vacation home :) -Beachview Realty

Hello Michael, Thank you so much for your feedback. We are so sorry to hear that your experience at one of our rentals was lacking. We want to inform you that we have since updated the kitchen inventory in this property. We do quarterly inventory inspections at all our properties, one being right before Thanksgiving. At that time, this unit was fully stocked. However, sometimes guests will rent both units simultaneously and will take kitchenware from one unit to the other and forget to put it back. As a result, one unit will be overstocked, while the other is lacking... We apologize for any inconvenience. We do ask that if you experience a situation like this again, please contact our office so that we may resolve any issues for you right way! We have additional kitchenware, appliances, etc. in stock, as these things can happen from time to time. Just give us a call and we will happily deliver whatever you may need! When it comes to comfortable bedding, that can be rather subjective. Some people may enjoy a firm mattress, while others prefer soft. We do our best to find the right balance but unfortunately, we are not always able to please everyone. Our guest’s satisfaction is our top priority, which is why we strive to manage expectations by providing as much information as possible, beforehand. If you read through any of our property descriptions, you will find almost every detail is accounted for. That includes the type of access guests will have to laundry facilities. Many are coin operated and/ or shared between 2+ units, while others have private access to one in their unit. Every property is different, so reviewing photos and descriptions prior to booking is important. Next time, if you have specific qualities you are looking for in a vacation rental, please give us a call! Our staff is available 7 days a week and would be more than happy to personally find you a rental that is suitable to all your needs! Thank you so much, Beachview Realty