Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
House was great. Check in process was not. We and most people who were required to check in at Paradise Beach Home were shocked that they could not get into there rental before 5 pm. I know this is the advertised policy of the company. Some people in line stated that they were told that their unit had not been cleaned yet and that they then went to the unit and parked in front of it and witnessed the cleaning crew leaving the unit several hours before 5 pm but management still would not them into their unit. Very inconvenient . Most other rental agencies make sure that the rented homes have electric locks that use codes and don’t require a visit to the office. Their was not enough parking spaces available for everyone to check in at 5 pm, the check in line wrapped around the corner of the building and at 5 pm the entire area becomes very congested. It simply is not the way to start a somewhat expensive vacation. In any event the check in process seems more for the convenience of management rather than customer. Many people in the check line stated that the would not use Paradise Beach Homes again just for that reason, they felt that they lost one half of a day of their vacation waiting un-necessarily to get into a unit. That being said, we enjoyed the unit, it was great except the air conditioner was a little loud but we got use to it. Two refrigerators, pool, dock, pier and location was great. Fans on the porch area would have been a nice addition since on the bay side sometimes their is no breeze. We have been to the Gulf approximately 10 times and I would rate this home the best so far. When we had an issue with the unit and called management, we were treated professionally and and the issue was promptly taken care of. We would consider renting the same unit the next time we come to Paradise Beach.